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{
    // Mandatory properties. Must be defined or enneo to work
    "id": "VN-00001", // must be integer or string up to 50 chars
    "customerId": "C-abcd-123", // must be integer or string up to 50 chars
    "business": false, // boolean, if the customer is a company or private person
    "lastname": "Smith", // Customrer's last name, can be null ONLY if business is true
    "company": null, // company name, e.g. "ACME Corp.", can be null ONLY if business is false

    // Recommended properties. Should be defined if possible and is used by Enneo's AI and customer identification logic. Default to null if not set
    "firstname": "John", // Customer's first name, can be null
    "email": "john@smith.com",
    "deliveryAddress": "Horst-Kohl-Str. 15a, 12157 Berlin", // customer's address
    "billingAddress": null, // Optional separate billing address. If null, then billing address is the same as delivery address
    "phone": "+49190332332",

    // Optional preview section for the agent that is shown in top right corner on ticket page
    "agentPreview": [
        {
            "url": "https://my-erp/customers/1234#tab=billing",
            "type": "string",
            "label": "Installment",
            "value": "39 €",
            "tooltip": null
        },
        {
            "url": null,
            "type": "string",
            "label": "Consumption",
            "value": "1085 kWh",
            "tooltip": "Relevant for advance payment: 1085 kWh<br>NB-JVP: 1637 kWh<br>Previous year: 1637 kWh<br>According to customer: 3500 kWh"
        }
    ],

    // Links to any systems holding client data for quick access by your agents
    "erpUrls": [
        {
            "url": "https://my-erp.com/contract-details/1234",
            "icon": "/icons/powercloud.svg"
        },
        {
            "url": "https://my-marketing-crm.com/customer-details/c123",
            "icon": "/icons/link.svg"
        }
    ],

    // Other properties that enneo should be aware of can be defined here.
    // Below are a few examples for inspiration from the energy sector.
    "zip": "12157",
    "iban": "DE0000000000000000",
    "energy": "electricity",
    "status": "expired",
    "endDate": "2021-10-28",
    "orderId": 752050,
    "vatRate": 0.19,
    "basePrice": 49.41
}