GET
/
customer
/
byTicketId
/
{ticketId}
curl --request GET \
  --url https://demo.enneo.ai/api/mind/customer/byTicketId/{ticketId}
{
  "id": 83771,
  "emailMatches": true,
  "business": false,
  "company": null,
  "firstname": "Tom",
  "lastname": "Mustermann",
  "address": "Hugo-Junkers-Str. 5",
  "phone": 49123456789,
  "email": "tom@mustermann.de",
  "tags": [
    {
      "id": 2,
      "color": "green",
      "name": "VIP"
    }
  ],
  "contracts": [
    {
      "id": 746839,
      "orderId": 123,
      "tenant": null,
      "customerId": 123,
      "signupDate": 1661126400,
      "status": "active",
      "statusCode": 5000,
      "statusCodeTitle": "active",
      "energy": "electricity",
      "energyTypeId": 1,
      "energySubTypeId": 1,
      "email": "johndoe@example.com",
      "firstname": "John",
      "lastname": "Doe",
      "deliveryAddress": "Hugo-Junkers-Str. 5, 82031 Grünwald",
      "iban": "DE89370400440532013000",
      "monthlyDeposit": 53,
      "startDate": 1661990400,
      "endDate": null,
      "consumption": 3477,
      "counterNumber": "1ESY1160669167",
      "productId": 1,
      "productName": "Flex 24",
      "productCode": "flx_24",
      "campaignId": 1,
      "salesChannelId": 1,
      "unpaidDebt": 109.21,
      "vatRate": 0.09,
      "basePrice": 0.09,
      "workingPrice": 0.09,
      "billingAddress": "Rechnungssstraße 24, 10587 Berlin",
      "business": false,
      "phone": 491721041689,
      "gridOperatorName": "E.ON Bayern AG",
      "gridOperatorCode": 1000000000000,
      "registers": [
        {}
      ],
      "erpUrls": [
        {
          "url": "https://erp-system.com/contract/123",
          "logo": "powercloud"
        }
      ],
      "rawData": null,
      "agentPreview": [
        {
          "label": "Tarif",
          "value": "Flex 24",
          "tooltip": "AP: 28.5 ct/kWh\nGP: 149.88 €/Jahr",
          "url": "https://erp.example.com/contract/123"
        }
      ],
      "tabPreview": {
        "color": "green",
        "icon": "electricity"
      }
    }
  ],
  "additionalData": {}
}

Authorizations

​
connect.sid
string
cookie
required

Cookie-based authentication

Path Parameters

​
ticketId
integer
required

The id of the ticket for which the associated customer is requested

Response

200
application/json
Successful operation
​
id
integer
Example:

83771

​
emailMatches
boolean | null

If false, the customer sent the email from an account that doesn't match our records. Always returns 'null' when customer is retrieved by customerId and not by ticketId

Example:

true

​
business
boolean
Example:

false

​
company
string | null

Name of the company. Null when customer is not a business but private

Example:

null

​
firstname
string
Example:

"Tom"

​
lastname
string
Example:

"Mustermann"

​
address
string
Example:

"Hugo-Junkers-Str. 5"

​
phone
string
Example:

49123456789

​
email
string
Example:

"tom@mustermann.de"

​
tags
object[]
​
contracts
object[]

Contracts that this customer has

A contract of a customer. Either electricity or gas. IDs match the backend system (powercloud)

​
additionalData
object

Client-specific data objects can be included here