Get archived knowledge sources
Retrieves a list of archived knowledge sources
Authorizations
Cookie-based authentication
Query Parameters
The number of items to skip before starting to collect the result set
The numbers of items to return
Response
Internal id, e.g. 123
123
Type of knowledge source
faq
, work-instruction
, document
, other
, news
Status of the knowledge source
archived
"active"
URL to associated source. null for sources with internal ids (tickets and templates) or if non-existant (language model source)
"https://company.com/faq/376189"
Name of knowledge source, any requests with existing name will update the existing knowledge source
"Opening hours"
Tags that are assigned to this knowledge source
[70, 71]
(!) Should be used only with type 'news' (otherwise ignored). Teams that are assigned to the knowledge source object
[1, 2]
Agents that have read the knowledge source
[
{
"id": 1,
"name": "John Doe",
"readAt": "2024-11-29 14:38:12"
}
]
Title of knowledge source
"Opening hours"
Full text that was used as source
"Our service hours are from 8am to 5pm. We are closed on weekends. [...]"
If true, then this knowledge source is only visible to agents
false