POST
/
settings
/
subchannel
curl --request POST \
  --url https://demo.enneo.ai/api/mind/settings/subchannel \
  --header 'Content-Type: application/json' \
  --data '{
  "id": 1,
  "channel": "email",
  "name": "Support",
  "interface": "internal",
  "enabled": true,
  "data": {}
}'
{
  "success": true,
  "id": 12345
}

Authorizations

​
connect.sid
string
cookie
required

Cookie-based authentication

Body

application/json
The new Subchannel that should be created. The ID does not need to be included in the payload, as it will be generated automatically.

Subchannel object

​
id
integer
Example:

1

​
channel
enum<string>

Channel of ticket

Available options:
email,
portal,
phone,
letter,
system,
chat,
walkIn
Example:

"email"

​
name
string
Example:

"Support"

​
interface
enum<string>

The underlying data source of this subchannel. Anything other than internal means that the primary data source for this subchannel is an external system

Available options:
internal,
Freshdesk,
webhook,
api
​
enabled
boolean
default:true
Example:

true

​
data
object | null

Channel-specific properties of this subchannel, e.g. IMAP Username and password for emails

Response

200
application/json
Subchannel added successfully
​
success
boolean

Indicates if the operation was successful

Example:

true

​
id
integer

The ID of the added Subchannel

Example:

12345