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GET
/
profile
/
{id}
Get specific profile
curl --request GET \
  --url https://demo.enneo.ai/api/mind/profile/{id} \
  --header 'Authorization: Bearer <token>'
{
  "id": 1,
  "firstName": "Max",
  "lastName": "Mustermann",
  "email": "[email protected]",
  "phone": "+49 123 456789",
  "lastSeen": "2021-08-12 12:21:21",
  "type": "enneo",
  "isSsoOnly": 0,
  "lang": "de",
  "nameAlias": "Johnny",
  "externalId": "EMP-12345",
  "settings": {
    "status": "available",
    "supersetRole": "<string>",
    "ticketsFilters": {
      "groups": [
        1
      ],
      "intents": [
        "process_meter_reading"
      ],
      "tagIds": [
        1
      ],
      "personalQueue": true,
      "onlyIntents": true
    },
    "actualRoleId": 1,
    "actualTeamIds": [
      1
    ],
    "actualSkills": {
      "intents": [
        "process_meter_reading"
      ],
      "tagIds": [
        1
      ],
      "channels": [
        "email"
      ]
    },
    "limitTicketBacklogAccess": false,
    "ticketBacklogRequiredTagIds": [
      1
    ],
    "tagsOnRoute": [
      1
    ],
    "tagsOnEdit": [
      1
    ],
    "actualLimitTicketBacklogAccess": false,
    "actualTicketBacklogRequiredTagIds": [
      1
    ],
    "actualTagsOnRoute": [
      1
    ],
    "actualTagsOnEdit": [
      1
    ],
    "isPersonalFilters": false,
    "inheritTeamSettings": false,
    "nameReports": "Tapfere Feige",
    "callRoutingStatus": "idle",
    "chatRoutingStatus": "idle"
  }
}

Autorisierungen

​
Authorization
string
header
erforderlich

JWT-based authentication

Pfadparameter

​
id
integer
erforderlich

The id of the profile to retrieve

Abfrageparameter

​
forceInheritance
boolean
Standard:false

If true, the profile will inherit the permissions of the user's team, even if the user is not configured to inherit permissions from a team

​
teamIds
integer[]

Only applicable if forceInheritance is true. If provided, the profile will use only specific team IDs for inheritance

Beispiel:
[1, 2]
​
includeRawData
boolean
Standard:false

If true, includes the client-defined custom raw data object stored with the profile in the response

Antwort

Successful operation

​
id
integer

User ID

Beispiel:

1

​
firstName
string

First name

Beispiel:

"Max"

​
lastName
string

Last name

Beispiel:

"Mustermann"

​
email
string

Email address (read only)

Beispiel:

"[email protected]"

​
phone
string

Phone number

Beispiel:

"+49 123 456789"

​
lastSeen
string<DateTime>

The last time the user was seen online

Beispiel:

"2021-08-12 12:21:21"

​
type
string

The type of the user

Beispiel:

"enneo"

​
isSsoOnly
enum<integer>

If 1, the user can only login via SSO. If 0, the user can login with password or SSO

Verfügbare Optionen:
0,
1
Beispiel:

0

​
lang
string

The language of the user

Beispiel:

"de"

​
nameAlias
string

Alternative display name or alias for the user

Beispiel:

"Johnny"

​
externalId
string

External identifier such as employee number or ID from external system

Beispiel:

"EMP-12345"

​
settings
object