curl --request POST \
  --url https://demo.enneo.ai/api/mind/ticket/{ticketId}/conversation/reply \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "content": {
    "message": "<string>"
  },
  "type": "text",
  "direction": "out",
  "private": true,
  "isDraft": false,
  "subject": "<string>",
  "to": [
    "<string>"
  ],
  "cc": [
    "<string>"
  ],
  "bcc": [
    "<string>"
  ],
  "intentIds": [
    123
  ],
  "attachments": [
    {}
  ],
  "channelId": "<string>",
  "subchannelId": 123
}
'

{
  "success": true,
  "id": 123,
  "conversation": {
    "id": 123,
    "ticketId": 123,
    "type": "html",
    "direction": "out",
    "private": false,
    "isDraft": false,
    "fromEmail": "[email protected]",
    "fromEmailName": "Enneo Admin",
    "agentId": 1,
    "sender": {
      "id": 1,
      "name": "Enneo Admin",
      "email": "[email protected]"
    },
    "toEmail": [
      "[email protected]"
    ],
    "ccEmails": [
      "[email protected]"
    ],
    "body": "<div>Thank you for your message, we can inform you that...</div>",
    "bodyPlain": "Thank you for your message, we can inform you that...",
    "bodyClean": "Thank you for your message, we can inform you that...",
    "content": {
      "message": "Thank you for your message, we can inform you that..."
    },
    "intentIds": [
      "ai_agent_meter_reading"
    ],
    "cortexRequestId": 123,
    "attachments": [
      {
        "id": "103013960646,",
        "url": "https://storage.googleapis.com/enneo-attachments-public/a1/103013960646-4b1aa775/IMG_20230301_192712.jpg",
        "name": "IMG_20230301_192712.jpg",
        "size": 2292952,
        "width": 3120,
        "height": 4160,
        "inline": false,
        "fileEnding": "jpg",
        "contentType": "image/jpeg",
        "originalUrl": "https://storage.example.com/attachments/IMG_20230301_192712.jpg",
        "extractedData": null,
        "extractionStatus": "success",
        "extractionData": {
          "confidence": 0.815,
          "meterValue": 87870.5
        }
      }
    ],
    "crmNotificationId": 123,
    "createdAt": 1657056276,
    "modifiedAt": 1672756198,
    "deletedAt": 1672756198
  },
  "surveyCode": "<string>",
  "webhookResponse": "<string>"
}