intentTemplate
Update an existing intent template
API Dokumentation
ticket
- GETGet next ticket id to work on
- POSTGet a list of tickets
- POSTCreate a ticket
- PATCHUpdate a few tickets at once
- GETGet a ticket
- PATCHUpdate a ticket
- GETGet ticket variables
- GETGet a tickets history
- POSTForward a ticket
- POSTAuto-execute a ticket
- GETPing a ticket
- GETGet ticket activity
- GETGet ticket stats
- GETGet agent queue status
customer
intent
aiAgent
- GETList of all available AI agents as an array
- GETList of all available AI agents as an tree based on associated tag
- POSTLoad enneo default AI Agents
- POSTCreate a new aiAgent
- GETGet an AI Agent by id
- DELDelete an existing AI Agent
- PATCHUpdate an existing AI Agent
- GETGet similar tickets for an AI Agent
- POSTPreview an AI Agent
- POSTGet the outcome of an AI Agent
aiQualityCheck
- GETGet all test runs with pagination
- POSTSchedule a new AI quality check
- GETGet a specific test run by ID
- DELDelete a specific test run by ID
- PATCHUpdate the expected result of a test ticket
- PATCHAccept the expected result of a test ticket
- POSTAccept ALL the expected results of for a test run
- GETGet all AI agents for which test runs can be triggered
- GETGet all AI agents for which test runs can be triggered
- GETGet test cases by AI agent ID
- POSTAdd test cases for an AI agent
- DELDelete a test case by ID
- PATCHUpdate a test case by ID
intentTemplate
profile
team
reminder
settings
- GETGet settings of a client
- POSTUpdate multiple settings at once
- GETGet settings of a client and return the results in a compact form
- GETGet settings of a client in a grouped way for a category
- PUTUpdate setting
- GETSearch settings
- GETGet Subchannels
- POSTAdd a new Subchannel
- DELDelete a Subchannel
- GETGet User Defined Functions
- POSTAdd a new User Defined Function
- DELDelete a User Defined Function
- GETRedirect to Microsoft authorization page
- GETCallback for Microsoft authorization
tag
cron
version
knowledgeSourceStructure
knowledgeSource
pcProxy
cortex
intentTemplate
Update an existing intent template
PATCH
/
template
/
{id}
curl --request PATCH \
--url https://demo.enneo.ai/api/mind/template/{id} \
--header 'Content-Type: application/json' \
--data '{
"id": 1,
"tagId": 1,
"emailTemplateId": 1,
"description": "Zählerstand erfolgreich hinterlegt",
"message": "<p>Wir haben den Zählerstand von {{intent.data.reading}} kWh für den {{formatDateDE intent.data.date}} erfasst und im System hinterlegt.</p>",
"subject": "Wir brauchen Deine Unterstützung",
"exampleTicketIds": [
1
],
"mergedTemplate": "Wir haben den Zählerstand von 123 kWh für den 01.01.2022 erfasst und im System hinterlegt.",
"template": "<p>Wir haben den Zählerstand von 123 kWh für den 01.01.2022 erfasst und im System hinterlegt.</p>",
"success": true
}'
{
"success": true
}
Authorizations
Cookie-based authentication
Path Parameters
The id of the template
Body
application/json
The id of the template
The id of the tag that the template belongs to
The id of the email template that is used for wrapping
The description of the intent template
The template itself
The subject of the email for outgoing emails
The ids of the tickets that are used as examples for the intent template
The merged template
The template itself
If true, the template is successful
Response
200
application/json
Successful operation
Data format of Enneo success messages
Operation was successful
curl --request PATCH \
--url https://demo.enneo.ai/api/mind/template/{id} \
--header 'Content-Type: application/json' \
--data '{
"id": 1,
"tagId": 1,
"emailTemplateId": 1,
"description": "Zählerstand erfolgreich hinterlegt",
"message": "<p>Wir haben den Zählerstand von {{intent.data.reading}} kWh für den {{formatDateDE intent.data.date}} erfasst und im System hinterlegt.</p>",
"subject": "Wir brauchen Deine Unterstützung",
"exampleTicketIds": [
1
],
"mergedTemplate": "Wir haben den Zählerstand von 123 kWh für den 01.01.2022 erfasst und im System hinterlegt.",
"template": "<p>Wir haben den Zählerstand von 123 kWh für den 01.01.2022 erfasst und im System hinterlegt.</p>",
"success": true
}'
{
"success": true
}