Authorizations
Cookie-based authentication
Path Parameters
The id of the ticket for which the intents should be retrieved
Response
Successful operation
Example:
376189
Number of intents found
Example:
1
Outcome of the AI's detected processing 1) noDetection: AI did not find anything useful 2) customerDetected: AI detected the customer, but nothing else 3) agentAssist: AI detected an intent, but is not confident enough to excecute it without additional support 4) full: AI fully resolved the issue. No agent interaction needed any more
Available options:
noDetection
, customerDetected
, agentAssist
, full
Example:
"agentAssist"