ticket
Get a tickets history
Get a history of created tickets and other relevant actions from a customer/contract
GET
Authorizations
Cookie-based authentication
Path Parameters
The id of the ticket
Query Parameters
The number of items to return
Required range:
1 <= x <= 1000
The number of items to skip
Required range:
x >= 0
Response
200
application/json
Successful operation
Example:
true
Example:
11
Example:
2
Example:
[
{
"id": 1022,
"type": "ticket",
"channel": "email",
"subChannel": null,
"status": "active",
"subject": "Tom Mustermann",
"url": null,
"createdAt": 1673039966
},
{
"id": 222,
"type": "ticket",
"channel": "phone",
"subChannel": null,
"status": "pending",
"subject": "missedCall",
"url": null,
"createdAt": 1672953566
},
{
"id": 135,
"type": "ticket",
"channel": "chat",
"subChannel": "facebook",
"status": "open",
"subject": null,
"url": "https://facebook.com/message/289291",
"createdAt": 1662153566
},
{
"id": null,
"type": "delivery",
"channel": null,
"subChannel": null,
"status": null,
"subject": "deliveryStart",
"url": "https://powercloud.de/gridMessages/41425548",
"createdAt": 1660953600
},
{
"id": null,
"type": "gridMessage",
"channel": null,
"subChannel": "gridOperator",
"status": null,
"subject": "deliveryStartConfirmed",
"url": "https://powercloud.de/gridMessages/41425548",
"createdAt": 1660345921
},
{
"id": null,
"type": "gridMessage",
"channel": null,
"subChannel": "previousSupplier",
"status": null,
"subject": "handoverDateConfirmed",
"url": "https://powercloud.de/gridMessages/41425548",
"createdAt": 1657667521
}
]