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GET
/
profile
Get currently logged in user's profile
curl --request GET \
  --url https://demo.enneo.ai/api/mind/profile \
  --header 'Authorization: Bearer <token>'
{
  "id": 1,
  "settings": {
    "status": "available",
    "supersetRole": "<string>",
    "ticketsFilters": {
      "groups": [
        1
      ],
      "intents": [
        "process_meter_reading"
      ],
      "tagIds": [
        1
      ],
      "personalQueue": true,
      "onlyIntents": true
    },
    "actualRoleId": 1,
    "actualTeamIds": [
      1
    ],
    "actualSkills": {
      "intents": [
        "process_meter_reading"
      ],
      "tagIds": [
        1
      ],
      "channels": [
        "email"
      ]
    },
    "limitTicketBacklogAccess": false,
    "ticketBacklogRequiredTagIds": [
      1
    ],
    "tagsOnRoute": [
      1
    ],
    "tagsOnEdit": [
      1
    ],
    "actualLimitTicketBacklogAccess": false,
    "actualTicketBacklogRequiredTagIds": [
      1
    ],
    "actualTagsOnRoute": [
      1
    ],
    "actualTagsOnEdit": [
      1
    ],
    "isPersonalFilters": false,
    "inheritTeamSettings": false,
    "nameReports": "Tapfere Feige",
    "callRoutingStatus": "idle",
    "chatRoutingStatus": "idle"
  },
  "permissions": [
    "updateTicket",
    "updateIntent",
    "executeIntent"
  ],
  "openTickets": [
    {
      "id": 376189,
      "channel": "email",
      "blinking": false,
      "subject": "Kündigung"
    },
    {
      "id": 659332,
      "channel": "email",
      "blinking": false,
      "subject": "Meine Rechnung"
    },
    {
      "id": 613771,
      "channel": "email",
      "blinking": false,
      "subject": "Mein Zählerstand"
    }
  ],
  "sideConversations": [
    {
      "id": 123,
      "type": "group",
      "groupId": 312121,
      "userId": null
    },
    {
      "id": 234,
      "type": "individual",
      "groupId": null,
      "userId": 2123
    }
  ],
  "unreadNotifications": 1
}

Authorizations

​
Authorization
string
header
required

JWT-based authentication

Response

Successful operation

​
id
integer

User ID

Example:

1

​
settings
object
  • Option 1
  • Option 2
​
permissions
string[]
Example:
[
  "updateTicket",
  "updateIntent",
  "executeIntent"
]
​
openTickets
object[]
Example:
[
  {
    "id": 376189,
    "channel": "email",
    "blinking": false,
    "subject": "Kündigung"
  },
  {
    "id": 659332,
    "channel": "email",
    "blinking": false,
    "subject": "Meine Rechnung"
  },
  {
    "id": 613771,
    "channel": "email",
    "blinking": false,
    "subject": "Mein Zählerstand"
  }
]
​
sideConversations
object[]
Example:
[
  {
    "id": 123,
    "type": "group",
    "groupId": 312121,
    "userId": null
  },
  {
    "id": 234,
    "type": "individual",
    "groupId": null,
    "userId": 2123
  }
]
​
unreadNotifications
integer
Example:

1