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About Us

We offer the first AI-driven, fully integrated customer service platform built specifically for the energy sector and its IT systems and processes. The solution combines a modern omnichannel service approach with a flexible AI editor for profound automation, significantly reducing workloads, relieving service teams, and processing customer concerns more quickly and efficiently.

With Enneo, companies benefit from an intelligent, scalable, and learning-capable platform that integrates seamlessly into existing processes and enables forward-looking customer interaction.

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Getting Started

API Specifications

Information on authentication, API reference, and the connection of third-party systems.

AI Agents

Introduction to AI-supported functions such as detection, business logic, SDK, test cases, and dark processing.

Guides

Detailed step-by-step guides to ticket processing, routing, text templates, and user administration.

FAQs

Answers to frequently asked questions about use, functions, and best practices of the platform.