Welcome
Providing the best customer service with AI
About Us
We offer the first AI-powered, fully integrated customer service platform, primarily built for the energy sector and its IT systems and processes. The solution combines a modern omnichannel service approach with a flexible AI editor for profound automation, reducing workloads significantly, relieving service teams, and processing customer concerns more quickly and efficiently.
Companies can benefit from Enneo, an intelligent, scalable, and learning-capable platform. It integrates seamlessly into existing processes and enables cutting-edge customer interaction.
Getting Started
API Specifications
Information on authentication, API reference, and the connection of third-party systems.
AI Agents
Introduction to AI-supported functions such as recognition, Business Logic, SDK, test cases, and dark processing.
Guides
Detailed step-by-step guides for ticket processing, routing, text templates, and user management.
FAQs
Answers to frequently asked questions about usage, features, and best practices of the platform.