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PATCH
/
ticket
/
{ticketId}
/
conversation
/
{conversationId}
Update a conversation
curl --request PATCH \
  --url https://demo.enneo.ai/api/mind/ticket/{ticketId}/conversation/{conversationId} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "content": {
    "message": "<string>"
  },
  "isDraft": true,
  "to": [
    "<string>"
  ],
  "cc": [
    "<string>"
  ],
  "bcc": [
    "<string>"
  ],
  "intentIds": [
    123
  ],
  "attachments": [
    {}
  ],
  "subchannelId": 123
}
'
{
  "success": true
}

Documentation Index

Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

JWT-based authentication

Path Parameters

​
ticketId
integer
required

The ID of the ticket

​
conversationId
integer
required

The ID of the conversation to update

Body

application/json
​
content
object

Updated content

​
type
enum<string>

Content type

Available options:
text,
html
​
isDraft
boolean

Whether this is a draft (set to false to publish a draft)

​
to
string[]

Recipients email addresses (for drafts)

​
cc
string[]

CC email addresses (for drafts)

​
bcc
string[]

BCC email addresses (for drafts)

​
intentIds
integer[]

Array of intent IDs (for drafts)

​
attachments
object[]

File attachments (for drafts)

​
subchannelId
integer

Subchannel ID (for drafts)

Response

Successful operation

​
success
boolean