PUT
/
intent
/
{intentId}
curl --request PUT \
  --url https://demo.enneo.ai/api/mind/intent/{intentId} \
  --header 'Content-Type: application/json' \
  --data '{
  "code": "process_meter_reading",
  "ticketId": 1010,
  "data": {}
}'
{
  "id": 1211221,
  "code": "process_meter_reading",
  "name": "Process a meter reading",
  "contractId": 746839,
  "confidence": 0.95,
  "confidenceColor": "warning",
  "verified": false,
  "context": {},
  "messagePreview": "We have successfully processed your meter reading",
  "recipient": "john@smith.com",
  "tags": "prePopulated",
  "data": {},
  "options": [
    {
      "type": "enter_into_system",
      "name": "Eintragen",
      "icon": "check",
      "recommended": true,
      "order": 1
    },
    {
      "type": "ignore",
      "name": "Ignorieren",
      "icon": "cancel",
      "recommended": false,
      "order": 2
    },
    {
      "type": "forward_to_vnb",
      "name": "An VNB verweisen",
      "icon": "questionMark",
      "recommended": false,
      "order": 3
    }
  ],
  "infos": [
    {
      "type": "warning",
      "message": "Reading is plausible",
      "extraInfo": "Expected reading was 421 kWh. Plausbible because difference to 317 kWh is below threshold of 200 kWh"
    }
  ],
  "extraInfo": null,
  "outcome": {
    "aiAgentId": 1,
    "success": true,
    "messageLocalized": "Powercloud accepted meter reading",
    "internalData": {
      "requestEndpoint": "saveReadingByContractId",
      "requestParams": "readingValue=21;date=2022-12-31"
    },
    "executedAt": "2022-12-13 22:18:06",
    "userId": 1,
    "sent": true,
    "ticketClosed": true,
    "recipient": "john@smith.com",
    "message": "We successfully processed your meter reading of 21 kWh dated Dec 31, 2022",
    "template": "<p>Dear John,</p><p>%MESSAGE%</p><i>Mike from your service team</i>",
    "sources": [
      {
        "type": "knowledgeSource",
        "id": 376189,
        "name": "Opening hours",
        "url": "https://company.com/faq/376189",
        "text": "Our service hours are from 8am to 5pm. We are closed on weekends. [...]"
      }
    ],
    "txId": "c916167c94"
  }
}

Authorizations

​
connect.sid
string
cookie
required

Cookie-based authentication

Path Parameters

​
intentId
integer
required

The id of the intent that should be executed

Body

application/json
Parameters to override/validate the existing data in the intent

The body is of type object.

Response

200
application/json
Intent was updated

An intent of a customer that he wants to be resolved by contacting us