Authorizations
Cookie-based authentication
Body
application/x-www-form-urlencoded
Contract or Customer ID to invalidate cache for.
ticket
- POSTGet next ticket id to work on
- POSTGet a list of tickets
- POSTCreate a ticket
- PATCHUpdate a few tickets at once
- GETGet a ticket
- PATCHUpdate a ticket
- GETGet ticket variables
- GETGet a tickets history
- POSTForward a ticket
- POSTAuto-execute a ticket
- GETPing a ticket
- GETGet ticket activity
- GETGet ticket stats
- GETGet agent queue status
conversation
customer
intent
aiAgent
- GETList of all available AI agents as an array
- GETList of all available AI agents as an tree based on associated tag
- GETGet list of available enneo default AI Agents
- POSTLoad enneo default AI Agents
- POSTCreate a new aiAgent
- GETGet an AI Agent by id
- DELDelete an existing AI Agent
- PATCHUpdate an existing AI Agent
- GETGet similar tickets for an AI Agent
- POSTPreview an AI Agent
- POSTGet the outcome of an AI Agent
aiQualityCheck
- GETGet all test runs with pagination
- POSTSchedule a new AI quality check
- GETGet a specific test run by ID
- DELDelete a specific test run by ID
- PATCHUpdate the expected result of a test ticket
- PATCHAccept the expected result of a test ticket
- POSTAccept ALL the expected results of for a test run
- GETGet all AI agents for which test runs can be triggereddeprecated
- GETGet all AI agents for which test runs can be triggered
- POSTAdd test cases for an AI agent
- DELDelete a test case by ID
- PATCHUpdate a test case by ID
intentTemplate
profile
- GETSearch profiles
- PATCHUpdate multiple profiles at once
- GETGet currently logged in user's profile
- POSTCreate a new user
- GETPing endpoint to track user activity
- GETGet specific profile
- DELDelete specific profile
- PATCHUpdate specific profile
- GETExplain routing priorities for a user
- GETGet available options for analytics roles
- PATCHUpdate profile routing status
team
reminder
settings
- GETGet settings of a client
- POSTUpdate multiple settings at once
- GETGet settings of a client and return the results in a compact form
- GETGet settings of a client in a grouped way for a category
- PUTUpdate setting
- GETSearch settings
- GETGet Subchannels
- POSTAdd a new Subchannel
- DELDelete a Subchannel
- GETGet User Defined Functions
- POSTAdd a new User Defined Function
- DELDelete a User Defined Function
- GETRedirect to Microsoft authorization page
- GETCallback for Microsoft authorization
tag
cron
version
knowledgeSourceStructure
knowledgeSource
export
report
telephony
cortex
customer
Invalidate cache for a contract or customer
This endpoint invalidates the cache for a given contract or customer by their IDs.
POST
/
customer
/
invalidateCache
Invalidate cache for a contract or customer
Copy
Ask AI
curl --request POST \
--url https://demo.enneo.ai/api/mind/customer/invalidateCache \
--header 'Content-Type: application/x-www-form-urlencoded' \
--data contractId=1234 \
--data customerId=5678Copy
Ask AI
{
"contractCacheInvalidated": true,
"customerCacheInvalidated": true
}Previous
Get an intent by idAn intent defines in a structured and machine-processable way what the customer wanted, e.g. *save my meter reading of 265 kWh* or *send me a bill*
Next
Invalidate cache for a contract or customer
Copy
Ask AI
curl --request POST \
--url https://demo.enneo.ai/api/mind/customer/invalidateCache \
--header 'Content-Type: application/x-www-form-urlencoded' \
--data contractId=1234 \
--data customerId=5678Copy
Ask AI
{
"contractCacheInvalidated": true,
"customerCacheInvalidated": true
}Assistant
Responses are generated using AI and may contain mistakes.