Standardized customer inquiries can be automated thanks to AI: From recognizing all relevant parameters, information messages, and validation, to integration into the customer system, up to generating an appropriate response for the customer.

Here is a selection:

Structured Information Presentation: Relevant customer data is presented in clear informational fields. Contextual hints facilitate decision-making.

Automated Parameter Filling: Input fields are filled out by the AI and checked for plausibility. Manual adjustments can optionally be made.

Automatic Calculations and Suggestions: Minimum or target values are dynamically calculated. Hints or warnings appear with incompatible entries.

Contextual Messages: Implausible entries or critical deviations trigger direct hints or recommendations.

Additional functions: Automatic creation of documents as needed, such as invoices or validation reports.

Call to actions: Buttons like “Inform customer” or “Confirm” lead specifically to the final processing.

Flexible Change Management: Changes can be stored with a fixed date. The effects on consumption or cost are immediately visible.