Standardized customer inquiries can be processed automatically thanks to AI: From recognizing all relevant parameters, information messages and plausibility checks, transferring to the customer system, up to generating an appropriate response for the customer.
Here are a selection:
Structured information presentation:
Relevant customer data is displayed in clear info fields. Context-related tips facilitate decision-making.Automated filling of parameters:
Input fields are filled by the AI and checked for plausibility. Manual adjustments are optionally possible.Automatic calculations and suggestions:
Minimum or target values are calculated dynamically. Notices or warnings appear for inappropriate entries.Context-related messages:
Implausible inputs or critical deviations trigger direct hints or recommendations.Additional Functions:
Automatic creation of documents such as bills or validation reports as required.Action prompts:
Buttons like “Inform Customers” or “Confirm” lead specifically to the final processing.Flexible change management:
Changes can be deployed with a fixed date. The effects on consumption or costs are immediately recognizable.