AI Agents
Examples and Structure
Standardized customer inquiries can be processed automatically thanks to AI: From recognizing all relevant parameters, information messages and plausibility checks, transferring to the customer system, up to generating an appropriate response for the customer.
Here are a selection:
Structured information presentation: Relevant customer data is displayed in clear info fields. Context-related tips facilitate decision-making.
Automated filling of parameters: Input fields are filled by the AI and checked for plausibility. Manual adjustments are optionally possible.
Automatic calculations and suggestions: Minimum or target values are calculated dynamically. Notices or warnings appear for inappropriate entries.
Context-related messages: Implausible inputs or critical deviations trigger direct hints or recommendations.
Additional Functions: Automatic creation of documents such as bills or validation reports as required.
Action prompts: Buttons like “Inform Customers” or “Confirm” lead specifically to the final processing.
Flexible change management: Changes can be deployed with a fixed date. The effects on consumption or costs are immediately recognizable.