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GET
/
report
/
telephonyAiAgentPerformance
/
{aiAgentId}
Get telephony AI agent performance metrics
curl --request GET \
  --url https://demo.enneo.ai/api/mind/report/telephonyAiAgentPerformance/{aiAgentId} \
  --header 'Authorization: Bearer <token>'
{
  "answeredCalls": {
    "data": {
      "28.11": {
        "Answered Calls": 45
      },
      "29.11": {
        "Answered Calls": 52
      }
    },
    "description": "Number of calls answered by AI per day in the selected period.",
    "filters": {
      "lastDays": "7"
    },
    "summary": {
      "total": 350
    }
  },
  "missedCalls": {
    "data": {
      "28.11": {
        "Missed Calls": 4
      },
      "29.11": {
        "Missed Calls": 3
      }
    },
    "description": "Number of missed calls per day in the selected period.",
    "filters": {
      "lastDays": "7"
    },
    "summary": {
      "total": 28
    }
  },
  "serviceLevel": {
    "data": {
      "28.11": {
        "Service Level": 92
      },
      "29.11": {
        "Service Level": 95
      }
    },
    "description": "Service level percentage per day (calls answered within SLA).",
    "filters": {
      "lastDays": "7"
    },
    "summary": {
      "average": 93
    }
  },
  "averageWaitTime": {
    "data": {
      "28.11": {
        "Average Wait Time": 6
      },
      "29.11": {
        "Average Wait Time": 5
      }
    },
    "description": "Average wait time in seconds before call was answered by AI per day.",
    "filters": {
      "lastDays": "7"
    },
    "summary": {
      "average": 6
    }
  },
  "averageHandlingTime": {
    "data": {
      "28.11": {
        "Average Handling Time": 85
      },
      "29.11": {
        "Average Handling Time": 92
      }
    },
    "description": "Average handling time in seconds by AI per day.",
    "filters": {
      "lastDays": "7"
    },
    "summary": {
      "average": 88
    }
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

Authorization
string
header
required

JWT-based authentication

Path Parameters

aiAgentId
integer
required

The ID of the telephony AI agent

Query Parameters

lastDays
enum<string>
default:7

Number of days to look back

Available options:
0,
1,
3,
7,
14,
30,
90,
365

Response

Successful operation

answeredCalls
object
missedCalls
object
serviceLevel
object
averageWaitTime
object
averageHandlingTime
object