GET
/
report
/
aiPerformance
Get overall AI performance metrics
curl --request GET \
  --url https://demo.enneo.ai/api/mind/report/aiPerformance
{
  "autoProcessableAwaitingApproval": {
    "data": [],
    "summary": {
      "value": 12,
      "valueTotal": 180
    },
    "description": "Open tickets marked for auto-processing that still require human approval, compared to all open tickets (excluding base agent tickets).",
    "filters": {
      "lastDays": "14"
    }
  },
  "requireManualProcessing": {
    "data": [],
    "summary": {
      "value": 45,
      "valueTotal": 180
    },
    "description": "Open tickets where an AI agent was assigned but manual processing is required, compared to all open tickets (excluding base agent tickets).",
    "filters": {
      "lastDays": "14"
    }
  },
  "customerCorrectlyIdentified": {
    "summary": {
      "Correctly identified": 0.87,
      "totalCorrect": 260,
      "totalInputs": 300
    },
    "data": {
      "01.01": {
        "Correctly identified": 0.82
      },
      "02.01": {
        "Correctly identified": 0.9
      }
    },
    "description": "Work sessions where the customer was correctly identified.",
    "filters": {
      "lastDays": "14"
    }
  },
  "correctlyCategorizedWithTags": {
    "summary": {
      "Correctly categorized": 0.79,
      "totalCorrect": 230,
      "totalInputs": 290
    },
    "data": {
      "01.01": {
        "Correctly categorized": 0.75
      },
      "02.01": {
        "Correctly categorized": 0.83
      }
    },
    "description": "Work sessions where tags were correctly assigned.",
    "filters": {
      "lastDays": "14"
    }
  },
  "textAssistantAccuracy": {
    "summary": {
      "averageAccuracy": 0.84,
      "totalInputs": 150
    },
    "data": {
      "01.01": {
        "Average accuracy": 0.8
      },
      "02.01": {
        "Average accuracy": 0.88
      }
    },
    "description": "Average accuracy of the text assistant.",
    "filters": {
      "lastDays": "14"
    }
  },
  "autoProcessing": {
    "description": "Daily counts of auto-processed tickets (with approval L4 and fully autonomous L5).",
    "summary": {
      "amount": 34,
      "withApproval": 20,
      "fullyAutonomous": 14
    },
    "data": {
      "01.01": {
        "With Approval": 2,
        "Fully autonomous": 1
      },
      "02.01": {
        "With Approval": 4,
        "Fully autonomous": 3
      }
    },
    "filters": {
      "lastDays": "14"
    }
  },
  "automationLevel": {
    "description": "Daily distribution across automation levels L0..L5.",
    "data": {
      "01.01": {
        "L0": 3,
        "L1": 2,
        "L2": 1,
        "L3": 0,
        "L4": 2,
        "L5": 1
      },
      "02.01": {
        "L0": 2,
        "L1": 3,
        "L2": 1,
        "L3": 1,
        "L4": 3,
        "L5": 2
      }
    },
    "filters": {
      "lastDays": "14"
    }
  },
  "topAiAgents": {
    "data": [
      {
        "name": "Basis-Agent",
        "agentId": 1,
        "value": 42
      },
      {
        "name": "Konto-Abgleich",
        "agentId": 5,
        "value": 31
      }
    ],
    "filters": {
      "lastDays": "14"
    }
  }
}

Authorizations

connect.sid
string
cookie
required

Cookie-based authentication

Query Parameters

lastDays
enum<string>

Number of days to look back. If omitted, defaults to 7.

Available options:
0,
1,
3,
7,
14,
30,
90,
365

Response

200
application/json

Successful operation

Map of metric name to report item