Get telephony agent performance metrics
Report
Get telephony agent performance metrics
Returns performance metrics for a specific telephony agent over time. Similar to telephonyPerformance, returns 5 metrics: answered calls, missed calls, answer rate, average wait time, and average handling time.
GET
Get telephony agent performance metrics
Documentation Index
Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt
Use this file to discover all available pages before exploring further.
Authorizations
JWT-based authentication
Path Parameters
The ID of the telephony agent (user)
Query Parameters
Number of days to look back
Available options:
0, 1, 3, 7, 14, 30, 90, 365