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GET
/
report
/
telephonyAiAgentCallInsights
/
{aiAgentId}
Get telephony AI agent call insights
curl --request GET \
  --url https://demo.enneo.ai/api/mind/report/telephonyAiAgentCallInsights/{aiAgentId} \
  --header 'Authorization: Bearer <token>'
{
  "callsAnsweredByHour": {
    "data": {
      "0": {
        "AI Bot finished": 2,
        "Handed over to human": 5,
        "Declined/Missed": 0,
        "Short call (<10s)": 1
      },
      "1": {
        "AI Bot finished": 3,
        "Handed over to human": 4,
        "Declined/Missed": 0,
        "Short call (<10s)": 1
      },
      "2": {
        "AI Bot finished": 3,
        "Handed over to human": 2,
        "Declined/Missed": 0,
        "Short call (<10s)": 1
      },
      "8": {
        "AI Bot finished": 2,
        "Handed over to human": 7,
        "Declined/Missed": 8,
        "Short call (<10s)": 0
      },
      "12": {
        "AI Bot finished": 3,
        "Handed over to human": 3,
        "Declined/Missed": 8,
        "Short call (<10s)": 1
      },
      "20": {
        "AI Bot finished": 1,
        "Handed over to human": 9,
        "Declined/Missed": 0,
        "Short call (<10s)": 1
      },
      "23": {
        "AI Bot finished": 3,
        "Handed over to human": 5,
        "Declined/Missed": 0,
        "Short call (<10s)": 1
      }
    },
    "description": "Hourly breakdown of call outcomes showing how calls were handled by AI throughout the day.",
    "filters": {
      "lastDays": "7"
    },
    "summary": {
      "aiBotFinished": 53,
      "handedOver": 113,
      "declinedMissed": 96,
      "shortCall": 18
    }
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

Authorization
string
header
required

JWT-based authentication

Path Parameters

aiAgentId
integer
required

The ID of the telephony AI agent

Query Parameters

lastDays
enum<string>
default:7

Number of days to look back

Available options:
0,
1,
3,
7,
14,
30,
90,
365

Response

Successful operation

callsAnsweredByHour
object