Enneo provides an integrated business intelligence solution based on Apache Superset. This powerful analysis platform allows visual representation of service center data and provides in-depth insights. Enneo ensures that the data is up-to-date and the user accounts are accurate.
Access to the analysis functions is controlled through the user setting of “data availability.” Administrators can determine which users have access to the analysis functions and to what extent data is visible.Superset can be accessed through the Enneo menu item “Analytics”. The different dashboards created can be found in tabs on the upper bar.
By default, Enneo offers a series of evaluations, which can be extended as desired. The data is always up-to-date.For this, one must click on the “Editor” tab with an Enneo account that has full data availability rights. There, one has full access to all the functions of Superset.