Concurrent users + telephony counters (admin polling)
Compact summary of users who were active in the last 10 minutes, broken
down by user type, plus current live-call and in-queue counters from ACD.
Used by the admin portal for concurrent-user monitoring; replaces the
deprecated ?lastSeen=online summary fast-path on GET /profiles.
Requires readUserLastSeenDate or readAnyUserProfile.
Documentation Index
Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt
Use this file to discover all available pages before exploring further.
Authorizations
JWT-based authentication
Response
Successful operation
true
Total number of users active in the last 10 minutes
42
Up to 10 users sorted by name
Count of online users grouped by authData.type
{
"user": 35,
"enneo": 4,
"serviceWorker": 2
}Timestamp of the most recent lastActivity across all users
of type user (regardless of the 10-minute online window).
null if no such user exists.
"2026-05-12 14:32:01"