DocumentationLegal InformationAll important legal documents for your enneo experience at a glanceContract Documents Main Contract (MSA)Software-as-a-Service (SaaS) AgreementSLAService Level Agreement (SLA)Service DescriptionService DescriptionAVVData Processing Agreement (AVV)TOMTechnical and Organizational Measures (TOM)Data SwitchingData Switching Annex Additional Privacy Information AI-Act ComplianceStatus: August 2026Data Protection Impact Assessment (DSFA)Status: August 2026Data Flow DiagramStatus: August 2026Removal of Personal DataData Protection in Ticket ExamplesPrevious← GlossaryNextRemoval of Personal Data from Ticket Examples →