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GET
/
export
/
reporting_messages
Export reporting messages
curl --request GET \
  --url https://demo.enneo.ai/api/mind/export/reporting_messages \
  --header 'Authorization: Bearer <token>'
[
  {
    "ticketId": 12345,
    "conversationId": 9876,
    "channel": "email",
    "direction": "out",
    "createdAt": "2024-05-18 11:15:00"
  }
]

Authorizations

​
Authorization
string
header
required

JWT-based authentication

Query Parameters

​
format
enum<string>

Export format. Defaults to the backend defaultDateExportFormat setting.

Available options:
xlsx,
csv,
json
​
limit
integer
default:100

The number of items to return

Required range: 1 <= x <= 1000
​
offset
integer
default:0

The number of items to skip

Required range: x >= 0
​
orderByField
string

Column used to order the result set (e.g. createdAt, ticketId).

​
orderByDirection
enum<string>
default:desc

Sort direction applied to orderByField.

Available options:
asc,
desc

Response

Export scheduled or returned successfully.

​
ticketId
integer
​
conversationId
integer
​
channel
string
​
direction
string
​
createdAt
string<date-time>
​
rawData
string

Raw payload (may be omitted depending on privacy settings).

Example:
[
  {
    "ticketId": 12345,
    "conversationId": 9876,
    "channel": "email",
    "direction": "out",
    "createdAt": "2024-05-18 11:15:00"
  }
]