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GET
/
export
/
qualityAssessments
Export quality assessments
curl --request GET \
  --url https://demo.enneo.ai/api/mind/export/qualityAssessments \
  --header 'Authorization: Bearer <token>'
[
  {
    "Date": "2023-11-07T05:31:56Z",
    "Assessment Date": "2023-11-07T05:31:56Z",
    "Reviewed Agent": "<string>",
    "Reviewer": "<string>",
    "State": "Ready for Review",
    "Ticket ID": 123,
    "Total Score": 123,
    "Total Score (%)": 123
  }
]

Authorizations

Authorization
string
header
required

JWT-based authentication

Query Parameters

format
enum<string>
default:xlsx

Export format. Defaults to the backend defaultDateExportFormat setting.

Available options:
xlsx,
csv,
json
scorecardId
integer

ID of the scorecard to export assessments for. If omitted:

  • For XLSX format: exports all scorecards as separate sheets
  • For other formats: uses the scorecard from the most recent valid assessment
from
string<date>

Start date filter (inclusive). Only assessments created on or after this date are included.

to
string<date>

End date filter (inclusive). Only assessments created on or before this date are included.

limit
integer
default:100

The number of items to return

Required range: 1 <= x <= 1000
offset
integer
default:0

The number of items to skip

Required range: x >= 0

Response

Export returned successfully.

Date
string<date-time>

When the assessment was created

Assessment Date
string<date-time> | null

When the supervisor completed the assessment (null for AI-only assessments)

Reviewed Agent
string

Name of the agent whose work was assessed

Reviewer
string

Name of the reviewer or "AI" for AI-generated assessments

State
enum<string>

Human-readable assessment state

Available options:
Ready for Review,
Review in Progress,
Reviewed,
Discussed with Agent
Ticket ID
integer

ID of the ticket that was assessed

Total Score
integer | null

Absolute scored points

Total Score (%)
number<float>

Overall assessment score as percentage

{key}
integer | null

Individual criterion scores (column names are dynamic based on scorecard criteria)