APIs
- GETList quality scorecards
- POSTCreate a new quality scorecard
- GETGet a specific quality scorecard
- DELDelete a quality scorecard
- PATCHUpdate a quality scorecard
- GETList quality assessments
- GETGet a specific quality assessment
- DELDelete a quality assessment
- PATCHUpdate a quality assessment
- POSTRe-run AI processing for a quality assessment
- GETGet all worklogs for a ticket
- POSTLive Quality Coach check on a draft reply
- GETCheck if Live Quality Coach is configured for a ticket
Check if Live Quality Coach is configured for a ticket
curl --request GET \
--url https://demo.enneo.ai/api/mind/ticket/{ticketId}/quality/exists \
--header 'Authorization: Bearer <token>'{
"exists": true
}Quality Management
Check if Live Quality Coach is configured for a ticket
Fast pre-flight check used by the FE to decide whether to expose the Live Quality
Coach Check action in the answer panel. Returns exists: true when at least one
applicable scorecard has liveCoach.enabled=true AND has at least one AI-evaluable
criterion (i.e. running quality/check would actually return a result).
Does not call cortex.
GET
/
ticket
/
{ticketId}
/
quality
/
exists
Check if Live Quality Coach is configured for a ticket
curl --request GET \
--url https://demo.enneo.ai/api/mind/ticket/{ticketId}/quality/exists \
--header 'Authorization: Bearer <token>'{
"exists": true
}Documentation Index
Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt
Use this file to discover all available pages before exploring further.
⌘I
Assistent
Antworten werden von KI generiert und können Fehler enthalten.