Authorizations
JWT-based authentication
Path Parameters
The test case ID (numeric)
Body
Response
Successful operation
Data format of Enneo success messages Represents a test case for AI quality checks. A ticket that is assigned to AI agents with an expected result. During a specific test run, every test case is individually tested and the result is saved as a "test ticket". So if we have 10 test cases and 5 test runs, we will have 10*5=50 test tickets. Note: aiAgentIds are for reference only. Each test case generates ONE test ticket per test run, regardless of how many agents are in aiAgentIds.
Operation was successful
true
The ID of the test case. Null if not yet saved.
The ID of the ticket that is being tested (null for chat/voice tests)
Array of AI agent IDs for reference only (indicates which agents this test case is meant for). Does not affect the number of test tickets created.
[1, 2, 3]The channel of the test case (email, chat, or phone)
The summary of the ticket. Pulled from ticket.summary
A short description of the test case. Null if not yet set.
The expected result of the test case
The user ID of the user who last modified the test case