Requires the manageTemplates permission.
JWT-based authentication
The template body in HTML/Handlebars format. Must contain the actual customer-facing text.
"<p>Hallo {{contract.firstName}}, bitte sende uns den Stand.</p>"
Human readable description of the template.
"Reminder: missing meter reading"
Optional tag used to categorize the template.
Wrapper template ID used for greetings/signature. Defaults to the generic template configured in settings.
Optional subject used for proactive emails.
Ticket IDs that showcase how this template is used.
Files that should be attached when inserting the template.
Template created successfully
The id of the template
1
The id of the tag that the template belongs to
1
The id of the email template that is used for wrapping
1
The description of the intent template
"Zählerstand erfolgreich hinterlegt"
The template itself
"<p>Wir haben den Zählerstand von {{intent.data.reading}} kWh für den {{formatDateDE intent.data.date}} erfasst und im System hinterlegt.</p>"
The subject of the email for outgoing emails
"Wir brauchen Deine Unterstützung"
The ids of the tickets that are used as examples for the intent template
The merged template
"Wir haben den Zählerstand von 123 kWh für den 01.01.2022 erfasst und im System hinterlegt."
The template itself
"<p>Wir haben den Zählerstand von 123 kWh für den 01.01.2022 erfasst und im System hinterlegt.</p>"
If true, the template is successful
true