List NEO sessions

curl --request GET \
  --url https://demo.enneo.ai/api/mind/sessions \
  --header 'Authorization: Bearer <token>'

{
  "sessions": [
    {
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "ticketId": 123,
      "lastActivityAt": "2023-11-07T05:31:56Z",
      "createdAt": "2023-11-07T05:31:56Z",
      "participants": [
        {
          "id": 123,
          "name": "<string>"
        }
      ],
      "messageCount": 123,
      "costUsd": 123,
      "model": "<string>"
    }
  ],
  "success": true
}

NEO Sessions

List NEO sessions

Returns sessions the caller participates in. With ?ticketId= and accessTechnicalEvents permission: returns all sessions on that ticket. With ?ticketId= as a plain human agent (ticket must be accessible): returns the caller’s own sessions on that ticket plus the ticket’s unclaimed (owner-less) cortex warm-start sessions — the discover-and-continue path, so the human agent picks up cortex’s pre-work and continues the same session. costUsd/model are only included when the caller has reportAiPerformance.

GET

sessions

List NEO sessions

curl --request GET \
  --url https://demo.enneo.ai/api/mind/sessions \
  --header 'Authorization: Bearer <token>'

{
  "sessions": [
    {
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "ticketId": 123,
      "lastActivityAt": "2023-11-07T05:31:56Z",
      "createdAt": "2023-11-07T05:31:56Z",
      "participants": [
        {
          "id": 123,
          "name": "<string>"
        }
      ],
      "messageCount": 123,
      "costUsd": 123,
      "model": "<string>"
    }
  ],
  "success": true
}