https://docs.enneo.ai/de/ai-functions-agents/ai-agents-for-enneo 2025-12-19T15:01:33.651Z https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/aicc-summary 2025-09-03T08:43:55.734Z https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dark-processing/actions https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dark-processing/types-of-release 2025-10-06T09:40:17.849Z https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dashboard_metrics 2025-09-02T16:17:48.063Z https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/quality-check/evaluate-test-results https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/quality-check/test-cases-and-runs https://docs.enneo.ai/de/ai-functions-agents/base-agent 2025-12-19T15:01:33.653Z https://docs.enneo.ai/de/ai-functions-agents/default-agents/api-agent 2025-12-19T15:01:33.652Z https://docs.enneo.ai/de/ai-functions-agents/default-agents/bankdata-agent 2025-12-19T15:01:33.669Z https://docs.enneo.ai/de/ai-functions-agents/default-agents/deposit-agent 2025-12-19T15:01:33.671Z https://docs.enneo.ai/de/ai-functions-agents/default-agents/reading-agent 2025-12-19T15:01:33.672Z https://docs.enneo.ai/de/ai-functions-agents/rule-based-agents 2025-12-19T15:01:33.675Z https://docs.enneo.ai/de/ai-functions-agents/sdk 2025-12-19T15:01:33.676Z https://docs.enneo.ai/de/ai-functions-agents/smart-agents 2025-12-19T15:01:33.673Z https://docs.enneo.ai/de/analytics/enneo-bi-solution-superset https://docs.enneo.ai/de/analytics/exports https://docs.enneo.ai/de/analytics/overview https://docs.enneo.ai/de/analytics/worklog https://docs.enneo.ai/de/api-reference/ai-quality-check/accept-all-the-expected-results-of-for-a-test-run 2026-04-22T14:18:35.646Z https://docs.enneo.ai/de/api-reference/ai-quality-check/accept-the-expected-result-of-a-test-ticket 2026-04-22T14:18:35.635Z https://docs.enneo.ai/de/api-reference/ai-quality-check/add-test-cases-for-an-ai-agent 2026-04-22T14:18:35.697Z https://docs.enneo.ai/de/api-reference/ai-quality-check/delete-a-specific-test-run-by-id 2026-04-22T14:18:35.606Z https://docs.enneo.ai/de/api-reference/ai-quality-check/delete-a-test-case-by-id 2026-04-22T14:18:35.707Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-a-specific-test-run-by-id 2026-04-22T14:18:35.585Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered 2026-04-22T14:18:35.660Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered-1 2026-04-22T14:18:35.675Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-test-runs-with-pagination 2026-04-22T14:18:35.554Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-test-cases-for-a-specific-ai-agent 2026-04-22T14:18:35.685Z https://docs.enneo.ai/de/api-reference/ai-quality-check/schedule-a-new-ai-quality-check 2026-04-22T14:18:35.568Z https://docs.enneo.ai/de/api-reference/ai-quality-check/stop-a-specific-test-run-by-id 2026-04-22T14:18:35.616Z https://docs.enneo.ai/de/api-reference/ai-quality-check/update-a-test-case-by-id 2026-04-22T14:18:35.716Z https://docs.enneo.ai/de/api-reference/ai-quality-check/update-the-expected-result-of-a-test-ticket 2026-04-22T14:18:35.625Z https://docs.enneo.ai/de/api-reference/ai-tools/execute-a-tool 2026-04-22T14:18:35.537Z https://docs.enneo.ai/de/api-reference/ai-tools/get-a-specific-custom-tool 2026-04-22T14:18:35.527Z https://docs.enneo.ai/de/api-reference/ai-tools/get-available-tools 2026-04-22T14:18:35.516Z https://docs.enneo.ai/de/api-reference/aiagent/create-a-new-aiagent 2026-04-22T14:18:35.418Z https://docs.enneo.ai/de/api-reference/aiagent/delete-an-existing-ai-agent 2026-04-22T14:18:35.446Z https://docs.enneo.ai/de/api-reference/aiagent/get-a-sample-ai-agent-by-id 2026-04-22T14:18:35.398Z https://docs.enneo.ai/de/api-reference/aiagent/get-an-ai-agent-by-id 2026-04-22T14:18:35.432Z https://docs.enneo.ai/de/api-reference/aiagent/get-list-of-available-enneo-default-ai-agents 2026-04-22T14:18:35.370Z https://docs.enneo.ai/de/api-reference/aiagent/get-similar-tickets-for-an-ai-agent 2026-04-22T14:18:35.477Z https://docs.enneo.ai/de/api-reference/aiagent/get-the-outcome-of-an-ai-agent 2026-04-22T14:18:35.505Z https://docs.enneo.ai/de/api-reference/aiagent/list-all-sample-ai-agents 2026-04-22T14:18:35.381Z https://docs.enneo.ai/de/api-reference/aiagent/list-of-all-available-ai-agents-as-an-array 2026-04-22T14:18:35.344Z https://docs.enneo.ai/de/api-reference/aiagent/list-of-all-available-ai-agents-as-an-tree-based-on-associated-tag 2026-04-22T14:18:35.359Z https://docs.enneo.ai/de/api-reference/aiagent/load-enneo-default-ai-agents 2026-04-22T14:18:35.408Z https://docs.enneo.ai/de/api-reference/aiagent/preview-an-ai-agent 2026-04-22T14:18:35.491Z https://docs.enneo.ai/de/api-reference/aiagent/update-an-existing-ai-agent 2026-04-22T14:18:35.462Z https://docs.enneo.ai/de/api-reference/authorization 2025-12-19T15:01:33.696Z https://docs.enneo.ai/de/api-reference/cache/clear-cache 2026-04-22T14:18:37.479Z https://docs.enneo.ai/de/api-reference/cache/get-cache-entries 2026-04-22T14:18:37.504Z https://docs.enneo.ai/de/api-reference/cache/invalidate-user-cache 2026-04-22T14:18:37.494Z https://docs.enneo.ai/de/api-reference/contract/get-contract-by-id 2026-04-22T14:18:36.488Z https://docs.enneo.ai/de/api-reference/contract/search-for-contracts 2026-04-22T14:18:36.501Z https://docs.enneo.ai/de/api-reference/conversation/delete-a-conversation 2026-04-22T14:18:35.217Z https://docs.enneo.ai/de/api-reference/conversation/get-a-specific-conversation-by-id 2026-04-22T14:18:35.206Z https://docs.enneo.ai/de/api-reference/conversation/get-conversations-for-a-ticket 2026-04-22T14:18:35.175Z https://docs.enneo.ai/de/api-reference/conversation/reply-to-a-ticket-thread 2026-04-22T14:18:35.185Z https://docs.enneo.ai/de/api-reference/conversation/store-a-new-conversation 2026-04-22T14:18:35.196Z https://docs.enneo.ai/de/api-reference/conversation/update-a-conversation 2026-04-22T14:18:35.228Z https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-contract-id 2026-04-22T14:18:36.443Z https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-customer-id 2026-04-22T14:18:36.433Z https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-customer-id-1 2026-04-22T14:18:36.463Z https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-ticket-id 2026-04-22T14:18:36.453Z https://docs.enneo.ai/de/api-reference/customer/invalidate-cache-for-a-contract-or-customer 2026-04-22T14:18:36.473Z https://docs.enneo.ai/de/api-reference/customer/search-a-customer 2026-04-22T14:18:36.424Z https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/generate-cortex-request-for-ticket 2026-04-22T14:18:37.655Z https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/handle-response-from-cortex-for-ticket 2026-04-22T14:18:37.686Z https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/submit-request-to-cortex-for-ticket 2026-04-22T14:18:37.670Z https://docs.enneo.ai/de/api-reference/event/search-events-with-filtering-and-pagination 2026-04-22T14:18:36.837Z https://docs.enneo.ai/de/api-reference/executor-sandbox/execute-executor 2026-04-22T14:18:37.533Z https://docs.enneo.ai/de/api-reference/executor-sandbox/get-local-execution-command 2026-04-22T14:18:37.547Z https://docs.enneo.ai/de/api-reference/executor-sandbox/preview-executor 2026-04-22T14:18:37.518Z https://docs.enneo.ai/de/api-reference/export/export-ai-insights-one-row-per-ticket-one-column-per-question 2026-04-22T14:18:37.158Z https://docs.enneo.ai/de/api-reference/export/export-custom-client-reports 2026-04-22T14:18:36.898Z https://docs.enneo.ai/de/api-reference/export/export-knowledge-sources 2026-04-22T14:18:36.943Z https://docs.enneo.ai/de/api-reference/export/export-quality-assessments 2026-04-22T14:18:36.928Z https://docs.enneo.ai/de/api-reference/export/export-reporting-messages 2026-04-22T14:18:36.857Z https://docs.enneo.ai/de/api-reference/export/export-reporting-tickets 2026-04-22T14:18:36.847Z https://docs.enneo.ai/de/api-reference/export/export-reporting-worklog 2026-04-22T14:18:36.868Z https://docs.enneo.ai/de/api-reference/export/export-survey-responses 2026-04-22T14:18:36.878Z https://docs.enneo.ai/de/api-reference/export/export-training-data-that-is-used-by-the-ais-default-text-answer 2026-04-22T14:18:36.918Z https://docs.enneo.ai/de/api-reference/export/export-user-profiles-and-their-permissions 2026-04-22T14:18:36.889Z https://docs.enneo.ai/de/api-reference/file-manager/create-a-folder 2026-04-22T14:18:37.433Z https://docs.enneo.ai/de/api-reference/file-manager/delete-a-file 2026-04-22T14:18:37.402Z https://docs.enneo.ai/de/api-reference/file-manager/delete-a-folder-and-its-contents 2026-04-22T14:18:37.449Z https://docs.enneo.ai/de/api-reference/file-manager/get-file-usage-information 2026-04-22T14:18:37.367Z https://docs.enneo.ai/de/api-reference/file-manager/list-files-and-folders-in-managed-files-storage 2026-04-22T14:18:37.346Z https://docs.enneo.ai/de/api-reference/file-manager/rename-or-move-a-file 2026-04-22T14:18:37.418Z https://docs.enneo.ai/de/api-reference/file-manager/rename-or-move-a-folder 2026-04-22T14:18:37.464Z https://docs.enneo.ai/de/api-reference/file-manager/upload-a-file-to-managed-files-storage 2026-04-22T14:18:37.383Z https://docs.enneo.ai/de/api-reference/general/create-a-reminder 2026-04-22T14:18:37.220Z https://docs.enneo.ai/de/api-reference/general/get-agent-queue-status 2026-04-22T14:18:37.230Z https://docs.enneo.ai/de/api-reference/general/get-documentation 2026-04-22T14:18:37.259Z https://docs.enneo.ai/de/api-reference/general/get-version 2026-04-22T14:18:37.276Z https://docs.enneo.ai/de/api-reference/general/run-cron-job 2026-04-22T14:18:37.244Z https://docs.enneo.ai/de/api-reference/general/submit-a-survey-response 2026-04-22T14:18:37.204Z https://docs.enneo.ai/de/api-reference/general/validate-a-postalletter-address 2026-04-22T14:18:37.298Z https://docs.enneo.ai/de/api-reference/general/validate-an-email-address 2026-04-22T14:18:37.285Z https://docs.enneo.ai/de/api-reference/health/get-health-status 2026-04-22T14:18:37.173Z https://docs.enneo.ai/de/api-reference/health/get-health-status-of-cron-jobs 2026-04-22T14:18:37.188Z https://docs.enneo.ai/de/api-reference/intent/delete-an-intent 2026-04-22T14:18:35.266Z https://docs.enneo.ai/de/api-reference/intent/execute-an-option-for-a-specific-intent 2026-04-22T14:18:35.297Z https://docs.enneo.ai/de/api-reference/intent/get-a-preview-of-an-intent 2026-04-22T14:18:35.329Z https://docs.enneo.ai/de/api-reference/intent/get-an-intent-by-id 2026-04-22T14:18:35.239Z https://docs.enneo.ai/de/api-reference/intent/get-intents-detectedassigned-for-a-ticket 2026-04-22T14:18:35.281Z https://docs.enneo.ai/de/api-reference/intent/list-of-all-available-intents-and-categories 2026-04-22T14:18:35.312Z https://docs.enneo.ai/de/api-reference/intent/update-an-intent-with-new-modified-input-data 2026-04-22T14:18:35.254Z https://docs.enneo.ai/de/api-reference/introduction 2025-12-19T15:01:33.693Z https://docs.enneo.ai/de/api-reference/partner/create-partner 2026-04-22T14:18:36.775Z https://docs.enneo.ai/de/api-reference/partner/delete-partner 2026-04-22T14:18:36.805Z https://docs.enneo.ai/de/api-reference/partner/get-all-partner 2026-04-22T14:18:36.761Z https://docs.enneo.ai/de/api-reference/partner/get-partner 2026-04-22T14:18:36.790Z https://docs.enneo.ai/de/api-reference/partner/update-partner 2026-04-22T14:18:36.824Z https://docs.enneo.ai/de/api-reference/profile/create-a-new-user 2026-04-22T14:18:35.834Z https://docs.enneo.ai/de/api-reference/profile/delete-specific-profile 2026-04-22T14:18:35.901Z https://docs.enneo.ai/de/api-reference/profile/explain-routing-priorities-for-a-user 2026-04-22T14:18:35.934Z https://docs.enneo.ai/de/api-reference/profile/get-available-options-for-analytics-roles 2026-04-22T14:18:35.951Z https://docs.enneo.ai/de/api-reference/profile/get-currently-logged-in-users-profile 2026-04-22T14:18:35.819Z https://docs.enneo.ai/de/api-reference/profile/get-special-time-tracking-status-options 2026-04-22T14:18:35.869Z https://docs.enneo.ai/de/api-reference/profile/get-specific-profile 2026-04-22T14:18:35.885Z https://docs.enneo.ai/de/api-reference/profile/ping-endpoint-to-track-user-activity 2026-04-22T14:18:35.848Z https://docs.enneo.ai/de/api-reference/profile/search-profiles 2026-04-22T14:18:35.793Z https://docs.enneo.ai/de/api-reference/profile/show-the-current-access-token 2026-04-22T14:18:35.859Z https://docs.enneo.ai/de/api-reference/profile/update-multiple-profiles-at-once 2026-04-22T14:18:35.805Z https://docs.enneo.ai/de/api-reference/profile/update-profile-routing-status 2026-04-22T14:18:35.962Z https://docs.enneo.ai/de/api-reference/profile/update-specific-profile 2026-04-22T14:18:35.918Z https://docs.enneo.ai/de/api-reference/quality-management/create-a-new-quality-scorecard 2026-04-22T14:18:37.014Z https://docs.enneo.ai/de/api-reference/quality-management/delete-a-quality-assessment 2026-04-22T14:18:37.082Z https://docs.enneo.ai/de/api-reference/quality-management/delete-a-quality-scorecard 2026-04-22T14:18:37.041Z https://docs.enneo.ai/de/api-reference/quality-management/get-a-specific-quality-assessment 2026-04-22T14:18:37.072Z https://docs.enneo.ai/de/api-reference/quality-management/get-a-specific-quality-scorecard 2026-04-22T14:18:37.031Z https://docs.enneo.ai/de/api-reference/quality-management/get-all-worklogs-for-a-ticket 2026-04-22T14:18:37.103Z https://docs.enneo.ai/de/api-reference/quality-management/list-quality-assessments 2026-04-22T14:18:37.062Z https://docs.enneo.ai/de/api-reference/quality-management/list-quality-scorecards 2026-04-22T14:18:37.004Z https://docs.enneo.ai/de/api-reference/quality-management/update-a-quality-assessment 2026-04-22T14:18:37.093Z https://docs.enneo.ai/de/api-reference/quality-management/update-a-quality-scorecard 2026-04-22T14:18:37.052Z https://docs.enneo.ai/de/api-reference/report/get-ai-performance-metrics-for-a-specific-ai-agent 2026-04-22T14:18:36.994Z https://docs.enneo.ai/de/api-reference/report/get-dashboard-structure 2026-04-22T14:18:36.954Z https://docs.enneo.ai/de/api-reference/report/get-overall-ai-performance-metrics 2026-04-22T14:18:36.978Z https://docs.enneo.ai/de/api-reference/report/get-report-data 2026-04-22T14:18:36.965Z https://docs.enneo.ai/de/api-reference/role/add-a-new-role 2026-04-22T14:18:36.363Z https://docs.enneo.ai/de/api-reference/role/delete-a-role 2026-04-22T14:18:36.397Z https://docs.enneo.ai/de/api-reference/role/get-role-by-id 2026-04-22T14:18:36.377Z https://docs.enneo.ai/de/api-reference/role/get-roles 2026-04-22T14:18:36.349Z https://docs.enneo.ai/de/api-reference/role/update-a-role 2026-04-22T14:18:36.414Z https://docs.enneo.ai/de/api-reference/settings/add-a-new-subchannel 2026-04-22T14:18:36.160Z https://docs.enneo.ai/de/api-reference/settings/add-a-new-user-defined-function 2026-04-22T14:18:36.202Z https://docs.enneo.ai/de/api-reference/settings/callback-for-microsoft-authorization 2026-04-22T14:18:36.246Z https://docs.enneo.ai/de/api-reference/settings/delete-a-subchannel 2026-04-22T14:18:36.177Z https://docs.enneo.ai/de/api-reference/settings/delete-a-user-defined-function 2026-04-22T14:18:36.217Z https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client 2026-04-22T14:18:36.076Z https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client-and-return-the-results-in-a-compact-form 2026-04-22T14:18:36.101Z https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client-in-a-grouped-way-for-a-category 2026-04-22T14:18:36.116Z https://docs.enneo.ai/de/api-reference/settings/get-subchannels 2026-04-22T14:18:36.144Z https://docs.enneo.ai/de/api-reference/settings/get-user-defined-functions 2026-04-22T14:18:36.187Z https://docs.enneo.ai/de/api-reference/settings/redirect-to-microsoft-authorization-page 2026-04-22T14:18:36.232Z https://docs.enneo.ai/de/api-reference/settings/search-settings 2026-04-22T14:18:36.135Z https://docs.enneo.ai/de/api-reference/settings/update-multiple-settings-at-once 2026-04-22T14:18:36.086Z https://docs.enneo.ai/de/api-reference/settings/update-setting 2026-04-22T14:18:36.125Z https://docs.enneo.ai/de/api-reference/storage/get-file-from-storage 2026-04-22T14:18:37.329Z https://docs.enneo.ai/de/api-reference/storage/test-storage 2026-04-22T14:18:37.312Z https://docs.enneo.ai/de/api-reference/tag/add-a-new-tag 2026-04-22T14:18:36.274Z https://docs.enneo.ai/de/api-reference/tag/delete-a-tag 2026-04-22T14:18:36.320Z https://docs.enneo.ai/de/api-reference/tag/detect-a-tag 2026-04-22T14:18:36.334Z https://docs.enneo.ai/de/api-reference/tag/get-a-tag 2026-04-22T14:18:36.303Z https://docs.enneo.ai/de/api-reference/tag/get-tag-tree-structure 2026-04-22T14:18:36.285Z https://docs.enneo.ai/de/api-reference/tag/list-all-tags 2026-04-22T14:18:36.256Z https://docs.enneo.ai/de/api-reference/team/create-a-new-team 2026-04-22T14:18:36.031Z https://docs.enneo.ai/de/api-reference/team/delete-a-team 2026-04-22T14:18:36.046Z https://docs.enneo.ai/de/api-reference/team/get-all-teams 2026-04-22T14:18:35.977Z https://docs.enneo.ai/de/api-reference/team/get-all-teams-1 2026-04-22T14:18:35.992Z https://docs.enneo.ai/de/api-reference/team/get-team-by-id 2026-04-22T14:18:36.007Z https://docs.enneo.ai/de/api-reference/team/update-a-team 2026-04-22T14:18:36.061Z https://docs.enneo.ai/de/api-reference/telephony/call-received 2026-04-22T14:18:37.566Z https://docs.enneo.ai/de/api-reference/telephony/complete-call-and-store-transcript 2026-04-22T14:18:37.586Z https://docs.enneo.ai/de/api-reference/telephony/connect-agent-to-call 2026-04-22T14:18:37.576Z https://docs.enneo.ai/de/api-reference/telephony/get-acd-configuration 2026-04-22T14:18:37.639Z https://docs.enneo.ai/de/api-reference/telephony/get-authentication-token 2026-04-22T14:18:37.618Z https://docs.enneo.ai/de/api-reference/telephony/get-routing-availability-for-all-users 2026-04-22T14:18:37.597Z https://docs.enneo.ai/de/api-reference/telephony/get-routing-status 2026-04-22T14:18:37.607Z https://docs.enneo.ai/de/api-reference/telephony/test-outbound-call 2026-04-22T14:18:37.628Z https://docs.enneo.ai/de/api-reference/template/create-a-response-template 2026-04-22T14:18:35.736Z https://docs.enneo.ai/de/api-reference/template/delete-a-template 2026-04-22T14:18:35.758Z https://docs.enneo.ai/de/api-reference/template/get-template-details 2026-04-22T14:18:35.748Z https://docs.enneo.ai/de/api-reference/template/list-response-templates 2026-04-22T14:18:35.726Z https://docs.enneo.ai/de/api-reference/template/preview-a-template-with-ticket-data 2026-04-22T14:18:35.778Z https://docs.enneo.ai/de/api-reference/template/update-a-template 2026-04-22T14:18:35.768Z https://docs.enneo.ai/de/api-reference/ticket-ai-insights/get-ai-insights-for-a-ticket 2026-04-22T14:18:37.122Z https://docs.enneo.ai/de/api-reference/ticket-ai-insights/manually-re-run-ai-insights-for-a-ticket 2026-04-22T14:18:37.140Z https://docs.enneo.ai/de/api-reference/ticket/auto-execute-a-ticket 2026-04-22T14:18:35.134Z https://docs.enneo.ai/de/api-reference/ticket/create-a-ticket 2026-04-22T14:18:35.057Z https://docs.enneo.ai/de/api-reference/ticket/forward-a-ticket 2026-04-22T14:18:35.124Z https://docs.enneo.ai/de/api-reference/ticket/get-a-list-of-tickets 2026-04-22T14:18:35.035Z https://docs.enneo.ai/de/api-reference/ticket/get-a-ticket-full-data 2026-04-22T14:18:35.080Z https://docs.enneo.ai/de/api-reference/ticket/get-a-tickets-history 2026-04-22T14:18:35.112Z https://docs.enneo.ai/de/api-reference/ticket/get-next-ticket-id-to-work-on 2026-04-22T14:18:35.007Z https://docs.enneo.ai/de/api-reference/ticket/get-ticket-activity 2026-04-22T14:18:35.155Z https://docs.enneo.ai/de/api-reference/ticket/get-ticket-stats 2026-04-22T14:18:35.165Z https://docs.enneo.ai/de/api-reference/ticket/get-ticket-variables 2026-04-22T14:18:35.101Z https://docs.enneo.ai/de/api-reference/ticket/ping-a-ticket 2026-04-22T14:18:35.145Z https://docs.enneo.ai/de/api-reference/ticket/update-a-few-tickets-at-once 2026-04-22T14:18:35.069Z https://docs.enneo.ai/de/api-reference/ticket/update-a-ticket 2026-04-22T14:18:35.091Z https://docs.enneo.ai/de/api-reference/webhook/firecrawl-webhook-receiver 2026-04-22T14:18:36.746Z https://docs.enneo.ai/de/api-reference/website-connector/create-a-website-connector 2026-04-22T14:18:36.679Z https://docs.enneo.ai/de/api-reference/website-connector/delete-a-website-connector 2026-04-22T14:18:36.703Z https://docs.enneo.ai/de/api-reference/website-connector/get-a-website-connector 2026-04-22T14:18:36.693Z https://docs.enneo.ai/de/api-reference/website-connector/list-website-connectors 2026-04-22T14:18:36.668Z https://docs.enneo.ai/de/api-reference/website-connector/stop-a-running-crawl 2026-04-22T14:18:36.736Z https://docs.enneo.ai/de/api-reference/website-connector/trigger-a-crawl 2026-04-22T14:18:36.727Z https://docs.enneo.ai/de/api-reference/website-connector/update-a-website-connector 2026-04-22T14:18:36.717Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/create-a-new-knowledge-source-structure 2026-04-22T14:18:36.625Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/delete-a-knowledge-source-structure 2026-04-22T14:18:36.658Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/get-the-knowledge-source-structure 2026-04-22T14:18:36.609Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/update-a-knowledge-source-structure 2026-04-22T14:18:36.639Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/create-knowledgesource 2026-04-22T14:18:36.531Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/delete-knowledgesource 2026-04-22T14:18:36.576Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-archived-knowledge-sources 2026-04-22T14:18:36.542Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-knowledgesource 2026-04-22T14:18:36.515Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-knowledgesource-by-id 2026-04-22T14:18:36.559Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/update-knowledgesource 2026-04-22T14:18:36.595Z https://docs.enneo.ai/de/apps/apps-overview 2026-04-12T15:20:01.776Z https://docs.enneo.ai/de/first-setup 2026-04-22T14:19:00.646Z https://docs.enneo.ai/de/navigation 2026-04-22T14:19:00.681Z https://docs.enneo.ai/de/quality/quality-assessments 2026-04-22T14:19:00.690Z https://docs.enneo.ai/de/quality/quality-scorecards 2026-04-22T14:19:00.688Z https://docs.enneo.ai/de/quality/surveys 2026-04-22T14:19:00.687Z https://docs.enneo.ai/de/routing-and-tags/autopilot https://docs.enneo.ai/de/routing-and-tags/backlog-access-restriction https://docs.enneo.ai/de/routing-and-tags/configure-tags 2026-03-09T20:55:28.158Z https://docs.enneo.ai/de/routing-and-tags/routing-in-enneo https://docs.enneo.ai/de/routing-and-tags/routing-options 2026-02-27T13:54:28.334Z https://docs.enneo.ai/de/routing-and-tags/slas-and-working-hours https://docs.enneo.ai/de/system-integration/customer-recognition/contract-legitimation 2026-04-22T14:19:02.224Z https://docs.enneo.ai/de/system-integration/customer-recognition/integration-of-customer-data-in-enneo https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-attributes https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-contract-number https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-customer-number https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-free-text https://docs.enneo.ai/de/system-integration/events/concept-of-events-in-enneo https://docs.enneo.ai/de/system-integration/events/concept-of-webhooks-in-enneo https://docs.enneo.ai/de/system-integration/events/example-auto-execute-on-customer-reply 2026-03-17T19:04:47.821Z https://docs.enneo.ai/de/system-integration/events/example-auto-execute-smart-agents 2026-02-16T14:11:24.863Z https://docs.enneo.ai/de/system-integration/events/example-data-export-for-reporting https://docs.enneo.ai/de/system-integration/events/example-reconciliation-with-another-ticket-system https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/chat 2026-02-16T18:45:29.561Z https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/contact-channels-overview 2026-04-15T11:16:51.524Z https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/email 2026-03-09T20:55:28.095Z https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/mail https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/telephone https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/voice 2026-02-16T18:45:30.232Z https://docs.enneo.ai/de/system-integration/overview 2026-04-22T14:19:02.297Z https://docs.enneo.ai/de/system-integration/security/access-control 2026-04-22T14:19:02.294Z https://docs.enneo.ai/de/system-integration/security/attachment-security 2026-04-22T14:19:02.293Z https://docs.enneo.ai/de/system-integration/user-defined-functions-tools/icons https://docs.enneo.ai/de/system-integration/user-defined-functions-tools/user-defined-functions-in-enneo https://docs.enneo.ai/de/ticket-processing/ai-functions https://docs.enneo.ai/de/ticket-processing/ai-response-suggestion https://docs.enneo.ai/de/ticket-processing/ai-text-assistant https://docs.enneo.ai/de/ticket-processing/customer-identification https://docs.enneo.ai/de/ticket-processing/reminders 2026-04-22T14:19:03.077Z https://docs.enneo.ai/de/ticket-processing/ticket-overview-filters 2026-04-22T14:19:03.078Z https://docs.enneo.ai/de/ticket-processing/ticket-structure-ai-components 2026-04-22T14:19:03.076Z https://docs.enneo.ai/de/ticket-processing/ticket_creation https://docs.enneo.ai/de/user-management/best-practices https://docs.enneo.ai/de/user-management/configure-users https://docs.enneo.ai/de/user-management/roles-and-permissions https://docs.enneo.ai/de/user-management/teams https://docs.enneo.ai/de/welcome 2026-04-22T14:19:03.878Z https://docs.enneo.ai/de/work-resources/ask-neo https://docs.enneo.ai/de/work-resources/create-and-edit-articles https://docs.enneo.ai/de/work-resources/partners https://docs.enneo.ai/de/work-resources/templates https://docs.enneo.ai/en/ai-functions-agents/ai-agents-for-enneo 2025-12-19T15:01:37.058Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/aicc-summary 2025-12-19T15:01:41.673Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dark-processing/actions 2025-12-19T15:01:41.676Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dark-processing/types-of-release 2025-12-19T15:01:41.680Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dashboard_metrics 2025-12-19T15:01:41.675Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/quality-check/evaluate-test-results 2025-12-19T15:01:41.674Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/quality-check/test-cases-and-runs 2025-12-19T15:01:41.675Z https://docs.enneo.ai/en/ai-functions-agents/base-agent 2025-12-19T15:01:41.677Z https://docs.enneo.ai/en/ai-functions-agents/default-agents/api-agent 2025-12-19T15:01:41.679Z https://docs.enneo.ai/en/ai-functions-agents/default-agents/bankdata-agent 2025-12-19T15:01:41.678Z https://docs.enneo.ai/en/ai-functions-agents/default-agents/deposit-agent 2025-12-19T15:01:42.470Z https://docs.enneo.ai/en/ai-functions-agents/default-agents/reading-agent 2025-12-19T15:01:42.474Z https://docs.enneo.ai/en/ai-functions-agents/rule-based-agents 2025-12-19T15:01:42.473Z https://docs.enneo.ai/en/ai-functions-agents/sdk 2025-12-19T15:01:42.475Z https://docs.enneo.ai/en/ai-functions-agents/smart-agents 2025-12-19T15:01:42.476Z https://docs.enneo.ai/en/analytics/enneo-bi-solution-superset https://docs.enneo.ai/en/analytics/exports https://docs.enneo.ai/en/analytics/overview https://docs.enneo.ai/en/analytics/worklog https://docs.enneo.ai/en/api-reference/ai-quality-check/accept-all-the-expected-results-of-for-a-test-run 2026-04-22T14:18:38.294Z https://docs.enneo.ai/en/api-reference/ai-quality-check/accept-the-expected-result-of-a-test-ticket 2026-04-22T14:18:38.284Z https://docs.enneo.ai/en/api-reference/ai-quality-check/add-test-cases-for-an-ai-agent 2026-04-22T14:18:38.354Z https://docs.enneo.ai/en/api-reference/ai-quality-check/delete-a-specific-test-run-by-id 2026-04-22T14:18:38.253Z https://docs.enneo.ai/en/api-reference/ai-quality-check/delete-a-test-case-by-id 2026-04-22T14:18:38.368Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-a-specific-test-run-by-id 2026-04-22T14:18:38.238Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered 2026-04-22T14:18:38.309Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered-1 2026-04-22T14:18:38.325Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-test-runs-with-pagination 2026-04-22T14:18:38.210Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-test-cases-for-a-specific-ai-agent 2026-04-22T14:18:38.335Z https://docs.enneo.ai/en/api-reference/ai-quality-check/schedule-a-new-ai-quality-check 2026-04-22T14:18:38.224Z https://docs.enneo.ai/en/api-reference/ai-quality-check/stop-a-specific-test-run-by-id 2026-04-22T14:18:38.263Z https://docs.enneo.ai/en/api-reference/ai-quality-check/update-a-test-case-by-id 2026-04-22T14:18:38.392Z https://docs.enneo.ai/en/api-reference/ai-quality-check/update-the-expected-result-of-a-test-ticket 2026-04-22T14:18:38.273Z https://docs.enneo.ai/en/api-reference/ai-tools/execute-a-tool 2026-04-22T14:18:38.194Z https://docs.enneo.ai/en/api-reference/ai-tools/get-a-specific-custom-tool 2026-04-22T14:18:38.185Z https://docs.enneo.ai/en/api-reference/ai-tools/get-available-tools 2026-04-22T14:18:38.175Z https://docs.enneo.ai/en/api-reference/aiagent/create-a-new-aiagent 2026-04-22T14:18:38.079Z https://docs.enneo.ai/en/api-reference/aiagent/delete-an-existing-ai-agent 2026-04-22T14:18:38.107Z https://docs.enneo.ai/en/api-reference/aiagent/get-a-sample-ai-agent-by-id 2026-04-22T14:18:38.059Z https://docs.enneo.ai/en/api-reference/aiagent/get-an-ai-agent-by-id 2026-04-22T14:18:38.093Z https://docs.enneo.ai/en/api-reference/aiagent/get-list-of-available-enneo-default-ai-agents 2026-04-22T14:18:38.031Z https://docs.enneo.ai/en/api-reference/aiagent/get-similar-tickets-for-an-ai-agent 2026-04-22T14:18:38.136Z https://docs.enneo.ai/en/api-reference/aiagent/get-the-outcome-of-an-ai-agent 2026-04-22T14:18:38.165Z https://docs.enneo.ai/en/api-reference/aiagent/list-all-sample-ai-agents 2026-04-22T14:18:38.041Z https://docs.enneo.ai/en/api-reference/aiagent/list-of-all-available-ai-agents-as-an-array 2026-04-22T14:18:37.998Z https://docs.enneo.ai/en/api-reference/aiagent/list-of-all-available-ai-agents-as-an-tree-based-on-associated-tag 2026-04-22T14:18:38.014Z https://docs.enneo.ai/en/api-reference/aiagent/load-enneo-default-ai-agents 2026-04-22T14:18:38.069Z https://docs.enneo.ai/en/api-reference/aiagent/preview-an-ai-agent 2026-04-22T14:18:38.151Z https://docs.enneo.ai/en/api-reference/aiagent/update-an-existing-ai-agent 2026-04-22T14:18:38.121Z https://docs.enneo.ai/en/api-reference/authorization 2025-12-19T15:01:44.952Z https://docs.enneo.ai/en/api-reference/cache/clear-cache 2026-04-22T14:18:40.162Z https://docs.enneo.ai/en/api-reference/cache/get-cache-entries 2026-04-22T14:18:40.187Z https://docs.enneo.ai/en/api-reference/cache/invalidate-user-cache 2026-04-22T14:18:40.176Z https://docs.enneo.ai/en/api-reference/contract/get-contract-by-id 2026-04-22T14:18:39.223Z https://docs.enneo.ai/en/api-reference/contract/search-for-contracts 2026-04-22T14:18:39.237Z https://docs.enneo.ai/en/api-reference/conversation/delete-a-conversation 2026-04-22T14:18:37.877Z https://docs.enneo.ai/en/api-reference/conversation/get-a-specific-conversation-by-id 2026-04-22T14:18:37.866Z https://docs.enneo.ai/en/api-reference/conversation/get-conversations-for-a-ticket 2026-04-22T14:18:37.834Z https://docs.enneo.ai/en/api-reference/conversation/reply-to-a-ticket-thread 2026-04-22T14:18:37.846Z https://docs.enneo.ai/en/api-reference/conversation/store-a-new-conversation 2026-04-22T14:18:37.856Z https://docs.enneo.ai/en/api-reference/conversation/update-a-conversation 2026-04-22T14:18:37.888Z https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-contract-id 2026-04-22T14:18:39.177Z https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-customer-id 2026-04-22T14:18:39.166Z https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-customer-id-1 2026-04-22T14:18:39.198Z https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-ticket-id 2026-04-22T14:18:39.188Z https://docs.enneo.ai/en/api-reference/customer/invalidate-cache-for-a-contract-or-customer 2026-04-22T14:18:39.208Z https://docs.enneo.ai/en/api-reference/customer/search-a-customer 2026-04-22T14:18:39.153Z https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/generate-cortex-request-for-ticket 2026-04-22T14:18:40.339Z https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/handle-response-from-cortex-for-ticket 2026-04-22T14:18:40.368Z https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/submit-request-to-cortex-for-ticket 2026-04-22T14:18:40.353Z https://docs.enneo.ai/en/api-reference/event/search-events-with-filtering-and-pagination 2026-04-22T14:18:39.560Z https://docs.enneo.ai/en/api-reference/executor-sandbox/execute-executor 2026-04-22T14:18:40.220Z https://docs.enneo.ai/en/api-reference/executor-sandbox/get-local-execution-command 2026-04-22T14:18:40.238Z https://docs.enneo.ai/en/api-reference/executor-sandbox/preview-executor 2026-04-22T14:18:40.204Z https://docs.enneo.ai/en/api-reference/export/export-ai-insights-one-row-per-ticket-one-column-per-question 2026-04-22T14:18:39.850Z https://docs.enneo.ai/en/api-reference/export/export-custom-client-reports 2026-04-22T14:18:39.626Z https://docs.enneo.ai/en/api-reference/export/export-knowledge-sources 2026-04-22T14:18:39.663Z https://docs.enneo.ai/en/api-reference/export/export-quality-assessments 2026-04-22T14:18:39.650Z https://docs.enneo.ai/en/api-reference/export/export-reporting-messages 2026-04-22T14:18:39.581Z https://docs.enneo.ai/en/api-reference/export/export-reporting-tickets 2026-04-22T14:18:39.570Z https://docs.enneo.ai/en/api-reference/export/export-reporting-worklog 2026-04-22T14:18:39.591Z https://docs.enneo.ai/en/api-reference/export/export-survey-responses 2026-04-22T14:18:39.607Z https://docs.enneo.ai/en/api-reference/export/export-training-data-that-is-used-by-the-ais-default-text-answer 2026-04-22T14:18:39.640Z https://docs.enneo.ai/en/api-reference/export/export-user-profiles-and-their-permissions 2026-04-22T14:18:39.616Z https://docs.enneo.ai/en/api-reference/file-manager/create-a-folder 2026-04-22T14:18:40.120Z https://docs.enneo.ai/en/api-reference/file-manager/delete-a-file 2026-04-22T14:18:40.093Z https://docs.enneo.ai/en/api-reference/file-manager/delete-a-folder-and-its-contents 2026-04-22T14:18:40.134Z https://docs.enneo.ai/en/api-reference/file-manager/get-file-usage-information 2026-04-22T14:18:40.064Z https://docs.enneo.ai/en/api-reference/file-manager/list-files-and-folders-in-managed-files-storage 2026-04-22T14:18:40.046Z https://docs.enneo.ai/en/api-reference/file-manager/rename-or-move-a-file 2026-04-22T14:18:40.107Z https://docs.enneo.ai/en/api-reference/file-manager/rename-or-move-a-folder 2026-04-22T14:18:40.148Z https://docs.enneo.ai/en/api-reference/file-manager/upload-a-file-to-managed-files-storage 2026-04-22T14:18:40.078Z https://docs.enneo.ai/en/api-reference/general/create-a-reminder 2026-04-22T14:18:39.915Z https://docs.enneo.ai/en/api-reference/general/get-agent-queue-status 2026-04-22T14:18:39.930Z https://docs.enneo.ai/en/api-reference/general/get-documentation 2026-04-22T14:18:39.962Z https://docs.enneo.ai/en/api-reference/general/get-version 2026-04-22T14:18:39.977Z https://docs.enneo.ai/en/api-reference/general/run-cron-job 2026-04-22T14:18:39.945Z https://docs.enneo.ai/en/api-reference/general/submit-a-survey-response 2026-04-22T14:18:39.895Z https://docs.enneo.ai/en/api-reference/general/validate-a-postalletter-address 2026-04-22T14:18:39.996Z https://docs.enneo.ai/en/api-reference/general/validate-an-email-address 2026-04-22T14:18:39.986Z https://docs.enneo.ai/en/api-reference/health/get-health-status 2026-04-22T14:18:39.864Z https://docs.enneo.ai/en/api-reference/health/get-health-status-of-cron-jobs 2026-04-22T14:18:39.881Z https://docs.enneo.ai/en/api-reference/intent/delete-an-intent 2026-04-22T14:18:37.922Z https://docs.enneo.ai/en/api-reference/intent/execute-an-option-for-a-specific-intent 2026-04-22T14:18:37.950Z https://docs.enneo.ai/en/api-reference/intent/get-a-preview-of-an-intent 2026-04-22T14:18:37.983Z https://docs.enneo.ai/en/api-reference/intent/get-an-intent-by-id 2026-04-22T14:18:37.898Z https://docs.enneo.ai/en/api-reference/intent/get-intents-detectedassigned-for-a-ticket 2026-04-22T14:18:37.937Z https://docs.enneo.ai/en/api-reference/intent/list-of-all-available-intents-and-categories 2026-04-22T14:18:37.965Z https://docs.enneo.ai/en/api-reference/intent/update-an-intent-with-new-modified-input-data 2026-04-22T14:18:37.912Z https://docs.enneo.ai/en/api-reference/introduction 2025-12-19T15:01:44.953Z https://docs.enneo.ai/en/api-reference/partner/create-partner 2026-04-22T14:18:39.507Z https://docs.enneo.ai/en/api-reference/partner/delete-partner 2026-04-22T14:18:39.535Z https://docs.enneo.ai/en/api-reference/partner/get-all-partner 2026-04-22T14:18:39.494Z https://docs.enneo.ai/en/api-reference/partner/get-partner 2026-04-22T14:18:39.521Z https://docs.enneo.ai/en/api-reference/partner/update-partner 2026-04-22T14:18:39.549Z https://docs.enneo.ai/en/api-reference/profile/create-a-new-user 2026-04-22T14:18:38.587Z https://docs.enneo.ai/en/api-reference/profile/delete-specific-profile 2026-04-22T14:18:38.652Z https://docs.enneo.ai/en/api-reference/profile/explain-routing-priorities-for-a-user 2026-04-22T14:18:38.680Z https://docs.enneo.ai/en/api-reference/profile/get-available-options-for-analytics-roles 2026-04-22T14:18:38.695Z https://docs.enneo.ai/en/api-reference/profile/get-currently-logged-in-users-profile 2026-04-22T14:18:38.570Z https://docs.enneo.ai/en/api-reference/profile/get-special-time-tracking-status-options 2026-04-22T14:18:38.622Z https://docs.enneo.ai/en/api-reference/profile/get-specific-profile 2026-04-22T14:18:38.637Z https://docs.enneo.ai/en/api-reference/profile/ping-endpoint-to-track-user-activity 2026-04-22T14:18:38.602Z https://docs.enneo.ai/en/api-reference/profile/search-profiles 2026-04-22T14:18:38.531Z https://docs.enneo.ai/en/api-reference/profile/show-the-current-access-token 2026-04-22T14:18:38.611Z https://docs.enneo.ai/en/api-reference/profile/update-multiple-profiles-at-once 2026-04-22T14:18:38.544Z https://docs.enneo.ai/en/api-reference/profile/update-profile-routing-status 2026-04-22T14:18:38.705Z https://docs.enneo.ai/en/api-reference/profile/update-specific-profile 2026-04-22T14:18:38.669Z https://docs.enneo.ai/en/api-reference/quality-management/create-a-new-quality-scorecard 2026-04-22T14:18:39.723Z https://docs.enneo.ai/en/api-reference/quality-management/delete-a-quality-assessment 2026-04-22T14:18:39.779Z https://docs.enneo.ai/en/api-reference/quality-management/delete-a-quality-scorecard 2026-04-22T14:18:39.742Z https://docs.enneo.ai/en/api-reference/quality-management/get-a-specific-quality-assessment 2026-04-22T14:18:39.770Z https://docs.enneo.ai/en/api-reference/quality-management/get-a-specific-quality-scorecard 2026-04-22T14:18:39.732Z https://docs.enneo.ai/en/api-reference/quality-management/get-all-worklogs-for-a-ticket 2026-04-22T14:18:39.798Z https://docs.enneo.ai/en/api-reference/quality-management/list-quality-assessments 2026-04-22T14:18:39.761Z https://docs.enneo.ai/en/api-reference/quality-management/list-quality-scorecards 2026-04-22T14:18:39.713Z https://docs.enneo.ai/en/api-reference/quality-management/update-a-quality-assessment 2026-04-22T14:18:39.789Z https://docs.enneo.ai/en/api-reference/quality-management/update-a-quality-scorecard 2026-04-22T14:18:39.752Z https://docs.enneo.ai/en/api-reference/report/get-ai-performance-metrics-for-a-specific-ai-agent 2026-04-22T14:18:39.703Z https://docs.enneo.ai/en/api-reference/report/get-dashboard-structure 2026-04-22T14:18:39.673Z https://docs.enneo.ai/en/api-reference/report/get-overall-ai-performance-metrics 2026-04-22T14:18:39.693Z https://docs.enneo.ai/en/api-reference/report/get-report-data 2026-04-22T14:18:39.683Z https://docs.enneo.ai/en/api-reference/role/add-a-new-role 2026-04-22T14:18:39.100Z https://docs.enneo.ai/en/api-reference/role/delete-a-role 2026-04-22T14:18:39.128Z https://docs.enneo.ai/en/api-reference/role/get-role-by-id 2026-04-22T14:18:39.114Z https://docs.enneo.ai/en/api-reference/role/get-roles 2026-04-22T14:18:39.085Z https://docs.enneo.ai/en/api-reference/role/update-a-role 2026-04-22T14:18:39.143Z https://docs.enneo.ai/en/api-reference/settings/add-a-new-subchannel 2026-04-22T14:18:38.896Z https://docs.enneo.ai/en/api-reference/settings/add-a-new-user-defined-function 2026-04-22T14:18:38.936Z https://docs.enneo.ai/en/api-reference/settings/callback-for-microsoft-authorization 2026-04-22T14:18:38.984Z https://docs.enneo.ai/en/api-reference/settings/delete-a-subchannel 2026-04-22T14:18:38.911Z https://docs.enneo.ai/en/api-reference/settings/delete-a-user-defined-function 2026-04-22T14:18:38.955Z https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client 2026-04-22T14:18:38.811Z https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client-and-return-the-results-in-a-compact-form 2026-04-22T14:18:38.835Z https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client-in-a-grouped-way-for-a-category 2026-04-22T14:18:38.849Z https://docs.enneo.ai/en/api-reference/settings/get-subchannels 2026-04-22T14:18:38.882Z https://docs.enneo.ai/en/api-reference/settings/get-user-defined-functions 2026-04-22T14:18:38.921Z https://docs.enneo.ai/en/api-reference/settings/redirect-to-microsoft-authorization-page 2026-04-22T14:18:38.970Z https://docs.enneo.ai/en/api-reference/settings/search-settings 2026-04-22T14:18:38.870Z https://docs.enneo.ai/en/api-reference/settings/update-multiple-settings-at-once 2026-04-22T14:18:38.821Z https://docs.enneo.ai/en/api-reference/settings/update-setting 2026-04-22T14:18:38.859Z https://docs.enneo.ai/en/api-reference/storage/get-file-from-storage 2026-04-22T14:18:40.032Z https://docs.enneo.ai/en/api-reference/storage/test-storage 2026-04-22T14:18:40.010Z https://docs.enneo.ai/en/api-reference/tag/add-a-new-tag 2026-04-22T14:18:39.008Z https://docs.enneo.ai/en/api-reference/tag/delete-a-tag 2026-04-22T14:18:39.056Z https://docs.enneo.ai/en/api-reference/tag/detect-a-tag 2026-04-22T14:18:39.071Z https://docs.enneo.ai/en/api-reference/tag/get-a-tag 2026-04-22T14:18:39.041Z https://docs.enneo.ai/en/api-reference/tag/get-tag-tree-structure 2026-04-22T14:18:39.026Z https://docs.enneo.ai/en/api-reference/tag/list-all-tags 2026-04-22T14:18:38.994Z https://docs.enneo.ai/en/api-reference/team/create-a-new-team 2026-04-22T14:18:38.765Z https://docs.enneo.ai/en/api-reference/team/delete-a-team 2026-04-22T14:18:38.779Z https://docs.enneo.ai/en/api-reference/team/get-all-teams 2026-04-22T14:18:38.720Z https://docs.enneo.ai/en/api-reference/team/get-all-teams-1 2026-04-22T14:18:38.735Z https://docs.enneo.ai/en/api-reference/team/get-team-by-id 2026-04-22T14:18:38.749Z https://docs.enneo.ai/en/api-reference/team/update-a-team 2026-04-22T14:18:38.794Z https://docs.enneo.ai/en/api-reference/telephony/call-received 2026-04-22T14:18:40.258Z https://docs.enneo.ai/en/api-reference/telephony/complete-call-and-store-transcript 2026-04-22T14:18:40.277Z https://docs.enneo.ai/en/api-reference/telephony/connect-agent-to-call 2026-04-22T14:18:40.268Z https://docs.enneo.ai/en/api-reference/telephony/get-acd-configuration 2026-04-22T14:18:40.325Z https://docs.enneo.ai/en/api-reference/telephony/get-authentication-token 2026-04-22T14:18:40.307Z https://docs.enneo.ai/en/api-reference/telephony/get-routing-availability-for-all-users 2026-04-22T14:18:40.287Z https://docs.enneo.ai/en/api-reference/telephony/get-routing-status 2026-04-22T14:18:40.297Z https://docs.enneo.ai/en/api-reference/telephony/test-outbound-call 2026-04-22T14:18:40.316Z https://docs.enneo.ai/en/api-reference/template/create-a-response-template 2026-04-22T14:18:38.427Z https://docs.enneo.ai/en/api-reference/template/delete-a-template 2026-04-22T14:18:38.489Z https://docs.enneo.ai/en/api-reference/template/get-template-details 2026-04-22T14:18:38.477Z https://docs.enneo.ai/en/api-reference/template/list-response-templates 2026-04-22T14:18:38.414Z https://docs.enneo.ai/en/api-reference/template/preview-a-template-with-ticket-data 2026-04-22T14:18:38.512Z https://docs.enneo.ai/en/api-reference/template/update-a-template 2026-04-22T14:18:38.500Z https://docs.enneo.ai/en/api-reference/ticket-ai-insights/get-ai-insights-for-a-ticket 2026-04-22T14:18:39.817Z https://docs.enneo.ai/en/api-reference/ticket-ai-insights/manually-re-run-ai-insights-for-a-ticket 2026-04-22T14:18:39.833Z https://docs.enneo.ai/en/api-reference/ticket/auto-execute-a-ticket 2026-04-22T14:18:37.794Z https://docs.enneo.ai/en/api-reference/ticket/create-a-ticket 2026-04-22T14:18:37.727Z https://docs.enneo.ai/en/api-reference/ticket/forward-a-ticket 2026-04-22T14:18:37.784Z https://docs.enneo.ai/en/api-reference/ticket/get-a-list-of-tickets 2026-04-22T14:18:37.716Z https://docs.enneo.ai/en/api-reference/ticket/get-a-ticket-full-data 2026-04-22T14:18:37.746Z https://docs.enneo.ai/en/api-reference/ticket/get-a-tickets-history 2026-04-22T14:18:37.775Z https://docs.enneo.ai/en/api-reference/ticket/get-next-ticket-id-to-work-on 2026-04-22T14:18:37.704Z https://docs.enneo.ai/en/api-reference/ticket/get-ticket-activity 2026-04-22T14:18:37.812Z https://docs.enneo.ai/en/api-reference/ticket/get-ticket-stats 2026-04-22T14:18:37.823Z https://docs.enneo.ai/en/api-reference/ticket/get-ticket-variables 2026-04-22T14:18:37.765Z https://docs.enneo.ai/en/api-reference/ticket/ping-a-ticket 2026-04-22T14:18:37.803Z https://docs.enneo.ai/en/api-reference/ticket/update-a-few-tickets-at-once 2026-04-22T14:18:37.736Z https://docs.enneo.ai/en/api-reference/ticket/update-a-ticket 2026-04-22T14:18:37.756Z https://docs.enneo.ai/en/api-reference/webhook/firecrawl-webhook-receiver 2026-04-22T14:18:39.480Z https://docs.enneo.ai/en/api-reference/website-connector/create-a-website-connector 2026-04-22T14:18:39.409Z https://docs.enneo.ai/en/api-reference/website-connector/delete-a-website-connector 2026-04-22T14:18:39.433Z https://docs.enneo.ai/en/api-reference/website-connector/get-a-website-connector 2026-04-22T14:18:39.423Z https://docs.enneo.ai/en/api-reference/website-connector/list-website-connectors 2026-04-22T14:18:39.399Z https://docs.enneo.ai/en/api-reference/website-connector/stop-a-running-crawl 2026-04-22T14:18:39.471Z https://docs.enneo.ai/en/api-reference/website-connector/trigger-a-crawl 2026-04-22T14:18:39.461Z https://docs.enneo.ai/en/api-reference/website-connector/update-a-website-connector 2026-04-22T14:18:39.448Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/create-a-new-knowledge-source-structure 2026-04-22T14:18:39.356Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/delete-a-knowledge-source-structure 2026-04-22T14:18:39.384Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/get-the-knowledge-source-structure 2026-04-22T14:18:39.342Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/update-a-knowledge-source-structure 2026-04-22T14:18:39.370Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/create-knowledgesource 2026-04-22T14:18:39.266Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/delete-knowledgesource 2026-04-22T14:18:39.313Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-archived-knowledge-sources 2026-04-22T14:18:39.283Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-knowledgesource 2026-04-22T14:18:39.251Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-knowledgesource-by-id 2026-04-22T14:18:39.299Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/update-knowledgesource 2026-04-22T14:18:39.327Z https://docs.enneo.ai/en/apps/apps-overview 2026-04-15T11:16:53.385Z https://docs.enneo.ai/en/first-setup 2026-04-22T14:19:03.989Z https://docs.enneo.ai/en/navigation 2026-04-22T14:19:04.016Z https://docs.enneo.ai/en/quality/quality-assessments 2026-04-22T14:19:04.252Z https://docs.enneo.ai/en/quality/quality-scorecards 2026-04-22T14:19:04.255Z https://docs.enneo.ai/en/quality/surveys 2026-04-22T14:19:04.253Z https://docs.enneo.ai/en/routing-and-tags/autopilot https://docs.enneo.ai/en/routing-and-tags/backlog-access-restriction https://docs.enneo.ai/en/routing-and-tags/configure-tags 2026-04-15T11:16:55.519Z https://docs.enneo.ai/en/routing-and-tags/routing-in-enneo https://docs.enneo.ai/en/routing-and-tags/routing-options 2026-04-15T11:16:56.312Z https://docs.enneo.ai/en/routing-and-tags/slas-and-working-hours https://docs.enneo.ai/en/system-integration/customer-recognition/contract-legitimation 2026-04-22T14:19:04.250Z https://docs.enneo.ai/en/system-integration/customer-recognition/integration-of-customer-data-in-enneo https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-attributes https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-contract-number https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-customer-number https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-free-text https://docs.enneo.ai/en/system-integration/events/concept-of-events-in-enneo https://docs.enneo.ai/en/system-integration/events/concept-of-webhooks-in-enneo https://docs.enneo.ai/en/system-integration/events/example-auto-execute-on-customer-reply 2026-04-15T11:16:56.830Z https://docs.enneo.ai/en/system-integration/events/example-auto-execute-smart-agents 2026-04-15T11:16:56.827Z https://docs.enneo.ai/en/system-integration/events/example-data-export-for-reporting https://docs.enneo.ai/en/system-integration/events/example-reconciliation-with-another-ticket-system https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/chat 2026-04-15T11:16:56.828Z https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/contact-channels-overview 2026-04-15T11:16:56.825Z https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/email 2026-04-15T11:16:56.826Z https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/mail https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/telephone https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/voice 2026-04-15T11:16:59.851Z https://docs.enneo.ai/en/system-integration/overview 2026-04-22T14:19:05.607Z https://docs.enneo.ai/en/system-integration/security/access-control 2026-04-22T14:19:05.605Z https://docs.enneo.ai/en/system-integration/security/attachment-security 2026-04-22T14:19:05.603Z https://docs.enneo.ai/en/system-integration/user-defined-functions-tools/icons https://docs.enneo.ai/en/system-integration/user-defined-functions-tools/user-defined-functions-in-enneo https://docs.enneo.ai/en/ticket-processing/ai-functions https://docs.enneo.ai/en/ticket-processing/ai-response-suggestion https://docs.enneo.ai/en/ticket-processing/ai-text-assistant https://docs.enneo.ai/en/ticket-processing/customer-identification https://docs.enneo.ai/en/ticket-processing/reminders 2026-04-22T14:19:05.608Z https://docs.enneo.ai/en/ticket-processing/ticket-overview-filters 2026-04-22T14:19:06.642Z https://docs.enneo.ai/en/ticket-processing/ticket-structure-ai-components 2026-04-22T14:19:06.641Z https://docs.enneo.ai/en/ticket-processing/ticket_creation https://docs.enneo.ai/en/user-management/best-practices https://docs.enneo.ai/en/user-management/configure-users https://docs.enneo.ai/en/user-management/roles-and-permissions https://docs.enneo.ai/en/user-management/teams https://docs.enneo.ai/en/welcome 2026-04-22T14:19:06.638Z https://docs.enneo.ai/en/work-resources/ask-neo https://docs.enneo.ai/en/work-resources/create-and-edit-articles https://docs.enneo.ai/en/work-resources/partners https://docs.enneo.ai/en/work-resources/templates