<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:news="http://www.google.com/schemas/sitemap-news/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1" xmlns:video="http://www.google.com/schemas/sitemap-video/1.1">
    
  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/ai-agents-for-enneo</loc>
    <lastmod>2025-12-19T15:01:33.651Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/aicc-summary</loc>
    <lastmod>2025-09-03T08:43:55.734Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dark-processing/actions</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dark-processing/types-of-release</loc>
    <lastmod>2025-10-06T09:40:17.849Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dashboard_metrics</loc>
    <lastmod>2025-09-02T16:17:48.063Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/quality-check/evaluate-test-results</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/quality-check/test-cases-and-runs</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/base-agent</loc>
    <lastmod>2025-12-19T15:01:33.653Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/default-agents/api-agent</loc>
    <lastmod>2025-12-19T15:01:33.652Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/default-agents/bankdata-agent</loc>
    <lastmod>2025-12-19T15:01:33.669Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/default-agents/deposit-agent</loc>
    <lastmod>2025-12-19T15:01:33.671Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/default-agents/reading-agent</loc>
    <lastmod>2025-12-19T15:01:33.672Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/rule-based-agents</loc>
    <lastmod>2025-12-19T15:01:33.675Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/sdk</loc>
    <lastmod>2025-12-19T15:01:33.676Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ai-functions-agents/smart-agents</loc>
    <lastmod>2026-05-05T17:58:06.564Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/analytics/enneo-bi-solution-superset</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/analytics/exports</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/analytics/overview</loc>
    <lastmod>2026-04-24T06:08:08.455Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/analytics/worklog</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/accept-all-the-expected-results-of-for-a-test-run</loc>
    <lastmod>2026-05-12T14:06:43.864Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/accept-the-expected-result-of-a-test-ticket</loc>
    <lastmod>2026-05-12T14:06:43.853Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/add-test-cases-for-an-ai-agent</loc>
    <lastmod>2026-05-12T14:06:43.924Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/delete-a-specific-test-run-by-id</loc>
    <lastmod>2026-05-12T14:06:43.812Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/delete-a-test-case-by-id</loc>
    <lastmod>2026-05-12T14:06:43.936Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/get-a-specific-test-run-by-id</loc>
    <lastmod>2026-05-12T14:06:43.796Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered</loc>
    <lastmod>2026-05-12T14:06:43.881Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered-1</loc>
    <lastmod>2026-05-12T14:06:43.901Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-test-runs-with-pagination</loc>
    <lastmod>2026-05-12T14:06:43.762Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/get-test-cases-for-a-specific-ai-agent</loc>
    <lastmod>2026-05-12T14:06:43.913Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/schedule-a-new-ai-quality-check</loc>
    <lastmod>2026-05-12T14:06:43.779Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/stop-a-specific-test-run-by-id</loc>
    <lastmod>2026-05-12T14:06:43.830Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/update-a-test-case-by-id</loc>
    <lastmod>2026-05-12T14:06:43.949Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-quality-check/update-the-expected-result-of-a-test-ticket</loc>
    <lastmod>2026-05-12T14:06:43.842Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-tools/execute-a-tool</loc>
    <lastmod>2026-05-12T14:06:43.744Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-tools/get-a-specific-custom-tool</loc>
    <lastmod>2026-05-12T14:06:43.733Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ai-tools/get-available-tools</loc>
    <lastmod>2026-05-12T14:06:43.721Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/create-a-new-aiagent</loc>
    <lastmod>2026-05-12T14:06:43.606Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/delete-an-existing-ai-agent</loc>
    <lastmod>2026-05-12T14:06:43.641Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/get-a-sample-ai-agent-by-id</loc>
    <lastmod>2026-05-12T14:06:43.584Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/get-an-ai-agent-by-id</loc>
    <lastmod>2026-05-12T14:06:43.624Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/get-list-of-available-enneo-default-ai-agents</loc>
    <lastmod>2026-05-12T14:06:43.554Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/get-similar-tickets-for-an-ai-agent</loc>
    <lastmod>2026-05-12T14:06:43.673Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/get-the-outcome-of-an-ai-agent</loc>
    <lastmod>2026-05-12T14:06:43.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/list-all-sample-ai-agents</loc>
    <lastmod>2026-05-12T14:06:43.565Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/list-of-all-available-ai-agents-as-an-array</loc>
    <lastmod>2026-05-12T14:06:43.527Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/list-of-all-available-ai-agents-as-an-tree-based-on-associated-tag</loc>
    <lastmod>2026-05-12T14:06:43.543Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/load-enneo-default-ai-agents</loc>
    <lastmod>2026-05-12T14:06:43.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/preview-an-ai-agent</loc>
    <lastmod>2026-05-12T14:06:43.694Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/aiagent/update-an-existing-ai-agent</loc>
    <lastmod>2026-05-12T14:06:43.657Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/authorization</loc>
    <lastmod>2025-12-19T15:01:33.696Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/cache/clear-cache</loc>
    <lastmod>2026-05-12T14:06:45.964Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/cache/get-cache-entries</loc>
    <lastmod>2026-05-12T14:06:45.994Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/cache/invalidate-user-cache</loc>
    <lastmod>2026-05-12T14:06:45.979Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/contract/get-contract-by-id</loc>
    <lastmod>2026-05-12T14:06:44.825Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/contract/search-for-contracts</loc>
    <lastmod>2026-05-12T14:06:44.841Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/conversation/delete-a-conversation</loc>
    <lastmod>2026-05-12T14:06:43.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/conversation/get-a-specific-conversation-by-id</loc>
    <lastmod>2026-05-12T14:06:43.380Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/conversation/get-conversations-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:43.346Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/conversation/reply-to-a-ticket-thread</loc>
    <lastmod>2026-05-12T14:06:43.357Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/conversation/store-a-new-conversation</loc>
    <lastmod>2026-05-12T14:06:43.368Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/conversation/update-a-conversation</loc>
    <lastmod>2026-05-12T14:06:43.402Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-contract-id</loc>
    <lastmod>2026-05-12T14:06:44.774Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-customer-id</loc>
    <lastmod>2026-05-12T14:06:44.763Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-customer-id-1</loc>
    <lastmod>2026-05-12T14:06:44.797Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-ticket-id</loc>
    <lastmod>2026-05-12T14:06:44.785Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/customer/invalidate-cache-for-a-contract-or-customer</loc>
    <lastmod>2026-05-12T14:06:44.809Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/customer/search-a-customer</loc>
    <lastmod>2026-05-12T14:06:44.751Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/generate-cortex-request-for-ticket</loc>
    <lastmod>2026-05-12T14:06:46.160Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/handle-response-from-cortex-for-ticket</loc>
    <lastmod>2026-05-12T14:06:46.191Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/submit-request-to-cortex-for-ticket</loc>
    <lastmod>2026-05-12T14:06:46.176Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/event/search-events-with-filtering-and-pagination</loc>
    <lastmod>2026-05-12T14:06:45.186Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/executor-sandbox/execute-executor</loc>
    <lastmod>2026-05-12T14:06:46.033Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/executor-sandbox/get-local-execution-command</loc>
    <lastmod>2026-05-12T14:06:46.049Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/executor-sandbox/preview-executor</loc>
    <lastmod>2026-05-12T14:06:46.012Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-ai-insights-one-row-per-ticket-one-column-per-question</loc>
    <lastmod>2026-05-12T14:06:45.637Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-custom-client-reports</loc>
    <lastmod>2026-05-12T14:06:45.274Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-knowledge-sources</loc>
    <lastmod>2026-05-12T14:06:45.318Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-quality-assessments</loc>
    <lastmod>2026-05-12T14:06:45.301Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-reporting-messages</loc>
    <lastmod>2026-05-12T14:06:45.214Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-reporting-tickets</loc>
    <lastmod>2026-05-12T14:06:45.203Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-reporting-worklog</loc>
    <lastmod>2026-05-12T14:06:45.225Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-survey-responses</loc>
    <lastmod>2026-05-12T14:06:45.236Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-training-data-that-is-used-by-the-ais-default-text-answer</loc>
    <lastmod>2026-05-12T14:06:45.290Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/export/export-user-profiles-and-their-permissions</loc>
    <lastmod>2026-05-12T14:06:45.263Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/file-manager/create-a-folder</loc>
    <lastmod>2026-05-12T14:06:45.910Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/file-manager/delete-a-file</loc>
    <lastmod>2026-05-12T14:06:45.878Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/file-manager/delete-a-folder-and-its-contents</loc>
    <lastmod>2026-05-12T14:06:45.927Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/file-manager/get-file-usage-information</loc>
    <lastmod>2026-05-12T14:06:45.846Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/file-manager/list-files-and-folders-in-managed-files-storage</loc>
    <lastmod>2026-05-12T14:06:45.830Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/file-manager/rename-or-move-a-file</loc>
    <lastmod>2026-05-12T14:06:45.894Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/file-manager/rename-or-move-a-folder</loc>
    <lastmod>2026-05-12T14:06:45.948Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/file-manager/upload-a-file-to-managed-files-storage</loc>
    <lastmod>2026-05-12T14:06:45.862Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/general/create-a-reminder</loc>
    <lastmod>2026-05-12T14:06:45.702Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/general/get-agent-queue-status</loc>
    <lastmod>2026-05-12T14:06:45.713Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/general/get-documentation</loc>
    <lastmod>2026-05-12T14:06:45.744Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/general/get-version</loc>
    <lastmod>2026-05-12T14:06:45.759Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/general/run-cron-job</loc>
    <lastmod>2026-05-12T14:06:45.728Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/general/submit-a-survey-response</loc>
    <lastmod>2026-05-12T14:06:45.686Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/general/validate-a-postalletter-address</loc>
    <lastmod>2026-05-12T14:06:45.782Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/general/validate-an-email-address</loc>
    <lastmod>2026-05-12T14:06:45.770Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/health/get-health-status</loc>
    <lastmod>2026-05-12T14:06:45.653Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/health/get-health-status-of-cron-jobs</loc>
    <lastmod>2026-05-12T14:06:45.670Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/intent/delete-an-intent</loc>
    <lastmod>2026-05-12T14:06:43.441Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/intent/execute-an-option-for-a-specific-intent</loc>
    <lastmod>2026-05-12T14:06:43.473Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/intent/get-a-preview-of-an-intent</loc>
    <lastmod>2026-05-12T14:06:43.511Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/intent/get-an-intent-by-id</loc>
    <lastmod>2026-05-12T14:06:43.413Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/intent/get-intents-detectedassigned-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:43.457Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/intent/list-of-all-available-intents-and-categories</loc>
    <lastmod>2026-05-12T14:06:43.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/intent/update-an-intent-with-new-modified-input-data</loc>
    <lastmod>2026-05-12T14:06:43.430Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/introduction</loc>
    <lastmod>2025-12-19T15:01:33.693Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/create-partner</loc>
    <lastmod>2026-05-12T14:06:45.126Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/delete-partner</loc>
    <lastmod>2026-05-12T14:06:45.158Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/get-all-partner</loc>
    <lastmod>2026-05-12T14:06:45.109Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/get-partner</loc>
    <lastmod>2026-05-12T14:06:45.142Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/update-partner</loc>
    <lastmod>2026-05-12T14:06:45.174Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/build-a-polished-portrait-prompt-from-four-selections</loc>
    <lastmod>2026-05-12T14:06:44.169Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/concurrent-users-+-telephony-counters-admin-polling</loc>
    <lastmod>2026-05-12T14:06:44.065Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/create-a-new-user</loc>
    <lastmod>2026-05-12T14:06:44.100Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/delete-specific-profile</loc>
    <lastmod>2026-05-12T14:06:44.209Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/explain-routing-priorities-for-a-user</loc>
    <lastmod>2026-05-12T14:06:44.235Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/generate-a-portrait-image-from-a-prompt</loc>
    <lastmod>2026-05-12T14:06:44.158Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/get-available-options-for-analytics-roles</loc>
    <lastmod>2026-05-12T14:06:44.253Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/get-currently-logged-in-users-profile</loc>
    <lastmod>2026-05-12T14:06:44.083Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/get-special-time-tracking-status-options</loc>
    <lastmod>2026-05-12T14:06:44.145Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/get-specific-profile</loc>
    <lastmod>2026-05-12T14:06:44.192Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/ping-endpoint-to-track-user-activity</loc>
    <lastmod>2026-05-12T14:06:44.119Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/search-profiles</loc>
    <lastmod>2026-05-12T14:06:44.040Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/show-the-current-access-token</loc>
    <lastmod>2026-05-12T14:06:44.133Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/update-multiple-profiles-at-once</loc>
    <lastmod>2026-05-12T14:06:44.052Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/update-profile-routing-status</loc>
    <lastmod>2026-05-12T14:06:44.264Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/update-specific-profile</loc>
    <lastmod>2026-05-12T14:06:44.225Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/check-if-live-quality-coach-is-configured-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:45.575Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/create-a-new-quality-scorecard</loc>
    <lastmod>2026-05-12T14:06:45.386Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/delete-a-quality-assessment</loc>
    <lastmod>2026-05-12T14:06:45.478Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/delete-a-quality-scorecard</loc>
    <lastmod>2026-05-12T14:06:45.410Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/get-a-specific-quality-assessment</loc>
    <lastmod>2026-05-12T14:06:45.465Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/get-a-specific-quality-scorecard</loc>
    <lastmod>2026-05-12T14:06:45.398Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/get-all-worklogs-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:45.517Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/list-quality-assessments</loc>
    <lastmod>2026-05-12T14:06:45.450Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/list-quality-scorecards</loc>
    <lastmod>2026-05-12T14:06:45.375Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/live-quality-coach-check-on-a-draft-reply</loc>
    <lastmod>2026-05-12T14:06:45.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/re-run-ai-processing-for-a-quality-assessment</loc>
    <lastmod>2026-05-12T14:06:45.504Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/update-a-quality-assessment</loc>
    <lastmod>2026-05-12T14:06:45.491Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/update-a-quality-scorecard</loc>
    <lastmod>2026-05-12T14:06:45.435Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/report/get-ai-performance-metrics-for-a-specific-ai-agent</loc>
    <lastmod>2026-05-12T14:06:45.364Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/report/get-dashboard-structure</loc>
    <lastmod>2026-05-12T14:06:45.331Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/report/get-overall-ai-performance-metrics</loc>
    <lastmod>2026-05-12T14:06:45.352Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/report/get-report-data</loc>
    <lastmod>2026-05-12T14:06:45.341Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/add-a-new-role</loc>
    <lastmod>2026-05-12T14:06:44.693Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/delete-a-role</loc>
    <lastmod>2026-05-12T14:06:44.725Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/get-role-by-id</loc>
    <lastmod>2026-05-12T14:06:44.709Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/get-roles</loc>
    <lastmod>2026-05-12T14:06:44.674Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/update-a-role</loc>
    <lastmod>2026-05-12T14:06:44.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/add-a-new-subchannel</loc>
    <lastmod>2026-05-12T14:06:44.472Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/add-a-new-user-defined-function</loc>
    <lastmod>2026-05-12T14:06:44.521Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/callback-for-microsoft-authorization</loc>
    <lastmod>2026-05-12T14:06:44.568Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/delete-a-subchannel</loc>
    <lastmod>2026-05-12T14:06:44.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/delete-a-user-defined-function</loc>
    <lastmod>2026-05-12T14:06:44.537Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client</loc>
    <lastmod>2026-05-12T14:06:44.375Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client-and-return-the-results-in-a-compact-form</loc>
    <lastmod>2026-05-12T14:06:44.401Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client-in-a-grouped-way-for-a-category</loc>
    <lastmod>2026-05-12T14:06:44.417Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-subchannels</loc>
    <lastmod>2026-05-12T14:06:44.456Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-user-defined-functions</loc>
    <lastmod>2026-05-12T14:06:44.499Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/redirect-to-microsoft-authorization-page</loc>
    <lastmod>2026-05-12T14:06:44.552Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/search-settings</loc>
    <lastmod>2026-05-12T14:06:44.444Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/update-multiple-settings-at-once</loc>
    <lastmod>2026-05-12T14:06:44.386Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/update-setting</loc>
    <lastmod>2026-05-12T14:06:44.430Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/storage/get-file-from-storage</loc>
    <lastmod>2026-05-12T14:06:45.814Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/storage/test-storage</loc>
    <lastmod>2026-05-12T14:06:45.799Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/add-a-new-tag</loc>
    <lastmod>2026-05-12T14:06:44.599Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/delete-a-tag</loc>
    <lastmod>2026-05-12T14:06:44.641Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/detect-a-tag</loc>
    <lastmod>2026-05-12T14:06:44.657Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/get-a-tag</loc>
    <lastmod>2026-05-12T14:06:44.625Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/get-tag-tree-structure</loc>
    <lastmod>2026-05-12T14:06:44.610Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/list-all-tags</loc>
    <lastmod>2026-05-12T14:06:44.583Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/create-a-new-team</loc>
    <lastmod>2026-05-12T14:06:44.328Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/delete-a-team</loc>
    <lastmod>2026-05-12T14:06:44.344Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/get-all-teams</loc>
    <lastmod>2026-05-12T14:06:44.280Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/get-all-teams-1</loc>
    <lastmod>2026-05-12T14:06:44.296Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/get-team-by-id</loc>
    <lastmod>2026-05-12T14:06:44.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/update-a-team</loc>
    <lastmod>2026-05-12T14:06:44.359Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/call-received</loc>
    <lastmod>2026-05-12T14:06:46.061Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/complete-call-and-store-transcript</loc>
    <lastmod>2026-05-12T14:06:46.085Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/connect-agent-to-call</loc>
    <lastmod>2026-05-12T14:06:46.073Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/get-acd-configuration</loc>
    <lastmod>2026-05-12T14:06:46.143Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/get-authentication-token</loc>
    <lastmod>2026-05-12T14:06:46.120Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/get-routing-availability-for-all-users</loc>
    <lastmod>2026-05-12T14:06:46.097Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/get-routing-status</loc>
    <lastmod>2026-05-12T14:06:46.109Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/test-outbound-call</loc>
    <lastmod>2026-05-12T14:06:46.132Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/create-a-response-template</loc>
    <lastmod>2026-05-12T14:06:43.973Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/delete-a-template</loc>
    <lastmod>2026-05-12T14:06:43.997Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/get-template-details</loc>
    <lastmod>2026-05-12T14:06:43.985Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/list-response-templates</loc>
    <lastmod>2026-05-12T14:06:43.961Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/preview-a-template-with-ticket-data</loc>
    <lastmod>2026-05-12T14:06:44.024Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/update-a-template</loc>
    <lastmod>2026-05-12T14:06:44.008Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket-ai-insights/get-ai-insights-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:45.589Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket-ai-insights/manually-re-run-ai-insights-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:45.621Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/auto-execute-a-ticket</loc>
    <lastmod>2026-05-12T14:06:43.299Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/create-a-ticket</loc>
    <lastmod>2026-05-12T14:06:43.219Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/forward-a-ticket</loc>
    <lastmod>2026-05-12T14:06:43.288Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-a-list-of-tickets</loc>
    <lastmod>2026-05-12T14:06:43.208Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-a-ticket-full-data</loc>
    <lastmod>2026-05-12T14:06:43.242Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-a-tickets-history</loc>
    <lastmod>2026-05-12T14:06:43.277Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-next-ticket-id-to-work-on</loc>
    <lastmod>2026-05-12T14:06:43.197Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-ticket-activity</loc>
    <lastmod>2026-05-12T14:06:43.325Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-ticket-stats</loc>
    <lastmod>2026-05-12T14:06:43.335Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-ticket-variables</loc>
    <lastmod>2026-05-12T14:06:43.264Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/ping-a-ticket</loc>
    <lastmod>2026-05-12T14:06:43.313Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/update-a-few-tickets-at-once</loc>
    <lastmod>2026-05-12T14:06:43.230Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/update-a-ticket</loc>
    <lastmod>2026-05-12T14:06:43.253Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/webhook/firecrawl-webhook-receiver</loc>
    <lastmod>2026-05-12T14:06:45.093Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/create-a-website-connector</loc>
    <lastmod>2026-05-12T14:06:45.014Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/delete-a-website-connector</loc>
    <lastmod>2026-05-12T14:06:45.044Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/get-a-website-connector</loc>
    <lastmod>2026-05-12T14:06:45.032Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/list-website-connectors</loc>
    <lastmod>2026-05-12T14:06:45.000Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/stop-a-running-crawl</loc>
    <lastmod>2026-05-12T14:06:45.082Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/trigger-a-crawl</loc>
    <lastmod>2026-05-12T14:06:45.070Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/update-a-website-connector</loc>
    <lastmod>2026-05-12T14:06:45.057Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/create-a-new-knowledge-source-structure</loc>
    <lastmod>2026-05-12T14:06:44.955Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/delete-a-knowledge-source-structure</loc>
    <lastmod>2026-05-12T14:06:44.988Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/get-the-knowledge-source-structure</loc>
    <lastmod>2026-05-12T14:06:44.939Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/update-a-knowledge-source-structure</loc>
    <lastmod>2026-05-12T14:06:44.973Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/create-knowledgesource</loc>
    <lastmod>2026-05-12T14:06:44.874Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/delete-knowledgesource</loc>
    <lastmod>2026-05-12T14:06:44.912Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-archived-knowledge-sources</loc>
    <lastmod>2026-05-12T14:06:44.885Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-knowledgesource</loc>
    <lastmod>2026-05-12T14:06:44.858Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-knowledgesource-by-id</loc>
    <lastmod>2026-05-12T14:06:44.896Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/update-knowledgesource</loc>
    <lastmod>2026-05-12T14:06:44.928Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/apps/apps-overview</loc>
    <lastmod>2026-04-12T15:20:01.776Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/first-setup</loc>
    <lastmod>2026-05-12T14:07:08.804Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/navigation</loc>
    <lastmod>2026-05-12T14:07:08.827Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/quality/quality-assessments</loc>
    <lastmod>2026-05-12T14:07:08.826Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/quality/quality-scorecards</loc>
    <lastmod>2026-05-12T14:07:08.824Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/quality/surveys</loc>
    <lastmod>2026-04-22T14:19:00.687Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/routing-and-tags/autopilot</loc>
    <lastmod>2026-05-12T14:07:08.826Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/routing-and-tags/backlog-access-restriction</loc>
    <lastmod>2026-05-12T14:07:09.403Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/routing-and-tags/configure-tags</loc>
    <lastmod>2026-05-12T14:07:09.402Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/routing-and-tags/routing-in-enneo</loc>
    <lastmod>2026-05-12T14:07:09.401Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/routing-and-tags/routing-options</loc>
    <lastmod>2026-05-12T14:07:09.400Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/routing-and-tags/slas-and-working-hours</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/customer-recognition/contract-legitimation</loc>
    <lastmod>2026-05-12T14:07:09.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/customer-recognition/integration-of-customer-data-in-enneo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-attributes</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-contract-number</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-customer-number</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-free-text</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/events/concept-of-events-in-enneo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/events/concept-of-webhooks-in-enneo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/events/example-auto-execute-on-customer-reply</loc>
    <lastmod>2026-03-17T19:04:47.821Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/events/example-auto-execute-smart-agents</loc>
    <lastmod>2026-02-16T14:11:24.863Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/events/example-data-export-for-reporting</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/events/example-reconciliation-with-another-ticket-system</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/chat</loc>
    <lastmod>2026-02-16T18:45:29.561Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/contact-channels-overview</loc>
    <lastmod>2026-04-15T11:16:51.524Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/email</loc>
    <lastmod>2026-03-09T20:55:28.095Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/mail</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/telephone</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/voice</loc>
    <lastmod>2026-02-16T18:45:30.232Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/integration-of-third-party-systems/claude-code-plugin</loc>
    <lastmod>2026-05-05T17:58:07.460Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/overview</loc>
    <lastmod>2026-05-12T14:07:10.709Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/security/access-control</loc>
    <lastmod>2026-04-22T14:19:02.294Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/security/attachment-security</loc>
    <lastmod>2026-04-22T14:19:02.293Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/user-defined-functions-tools/icons</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/system-integration/user-defined-functions-tools/user-defined-functions-in-enneo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/ai-functions</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/ai-response-suggestion</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/ai-text-assistant</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/customer-identification</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/reminders</loc>
    <lastmod>2026-04-22T14:19:03.077Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/ticket-overview-filters</loc>
    <lastmod>2026-05-12T14:07:10.732Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/ticket-structure-ai-components</loc>
    <lastmod>2026-05-12T14:07:10.731Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/ticket_creation</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/ticket-processing/tickets-in-enneo</loc>
    <lastmod>2026-05-12T14:07:10.766Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/user-management/best-practices</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/user-management/configure-users</loc>
    <lastmod>2026-04-24T06:08:10.052Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/user-management/roles-and-permissions</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/user-management/teams</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/user-management/user-management-in-enneo</loc>
    <lastmod>2026-05-12T14:07:10.778Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/welcome</loc>
    <lastmod>2026-05-12T14:07:10.779Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/work-resources/ask-neo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/work-resources/create-and-edit-articles</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/work-resources/partners</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/work-resources/templates</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/ai-agents-for-enneo</loc>
    <lastmod>2025-12-19T15:01:37.058Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/aicc-summary</loc>
    <lastmod>2025-12-19T15:01:41.673Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dark-processing/actions</loc>
    <lastmod>2025-12-19T15:01:41.676Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dark-processing/types-of-release</loc>
    <lastmod>2025-12-19T15:01:41.680Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dashboard_metrics</loc>
    <lastmod>2025-12-19T15:01:41.675Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/quality-check/evaluate-test-results</loc>
    <lastmod>2025-12-19T15:01:41.674Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/quality-check/test-cases-and-runs</loc>
    <lastmod>2025-12-19T15:01:41.675Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/base-agent</loc>
    <lastmod>2025-12-19T15:01:41.677Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/default-agents/api-agent</loc>
    <lastmod>2025-12-19T15:01:41.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/default-agents/bankdata-agent</loc>
    <lastmod>2025-12-19T15:01:41.678Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/default-agents/deposit-agent</loc>
    <lastmod>2025-12-19T15:01:42.470Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/default-agents/reading-agent</loc>
    <lastmod>2025-12-19T15:01:42.474Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/rule-based-agents</loc>
    <lastmod>2025-12-19T15:01:42.473Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/sdk</loc>
    <lastmod>2025-12-19T15:01:42.475Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ai-functions-agents/smart-agents</loc>
    <lastmod>2025-12-19T15:01:42.476Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/analytics/enneo-bi-solution-superset</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/analytics/exports</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/analytics/overview</loc>
    <lastmod>2026-04-24T06:08:11.073Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/analytics/worklog</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/accept-all-the-expected-results-of-for-a-test-run</loc>
    <lastmod>2026-05-12T14:06:46.860Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/accept-the-expected-result-of-a-test-ticket</loc>
    <lastmod>2026-05-12T14:06:46.849Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/add-test-cases-for-an-ai-agent</loc>
    <lastmod>2026-05-12T14:06:46.953Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/delete-a-specific-test-run-by-id</loc>
    <lastmod>2026-05-12T14:06:46.815Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/delete-a-test-case-by-id</loc>
    <lastmod>2026-05-12T14:06:46.965Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/get-a-specific-test-run-by-id</loc>
    <lastmod>2026-05-12T14:06:46.799Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered</loc>
    <lastmod>2026-05-12T14:06:46.875Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered-1</loc>
    <lastmod>2026-05-12T14:06:46.891Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-test-runs-with-pagination</loc>
    <lastmod>2026-05-12T14:06:46.768Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/get-test-cases-for-a-specific-ai-agent</loc>
    <lastmod>2026-05-12T14:06:46.902Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/schedule-a-new-ai-quality-check</loc>
    <lastmod>2026-05-12T14:06:46.783Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/stop-a-specific-test-run-by-id</loc>
    <lastmod>2026-05-12T14:06:46.826Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/update-a-test-case-by-id</loc>
    <lastmod>2026-05-12T14:06:46.976Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-quality-check/update-the-expected-result-of-a-test-ticket</loc>
    <lastmod>2026-05-12T14:06:46.837Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-tools/execute-a-tool</loc>
    <lastmod>2026-05-12T14:06:46.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-tools/get-a-specific-custom-tool</loc>
    <lastmod>2026-05-12T14:06:46.739Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ai-tools/get-available-tools</loc>
    <lastmod>2026-05-12T14:06:46.728Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/create-a-new-aiagent</loc>
    <lastmod>2026-05-12T14:06:46.618Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/delete-an-existing-ai-agent</loc>
    <lastmod>2026-05-12T14:06:46.652Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/get-a-sample-ai-agent-by-id</loc>
    <lastmod>2026-05-12T14:06:46.592Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/get-an-ai-agent-by-id</loc>
    <lastmod>2026-05-12T14:06:46.635Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/get-list-of-available-enneo-default-ai-agents</loc>
    <lastmod>2026-05-12T14:06:46.564Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/get-similar-tickets-for-an-ai-agent</loc>
    <lastmod>2026-05-12T14:06:46.684Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/get-the-outcome-of-an-ai-agent</loc>
    <lastmod>2026-05-12T14:06:46.716Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/list-all-sample-ai-agents</loc>
    <lastmod>2026-05-12T14:06:46.580Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/list-of-all-available-ai-agents-as-an-array</loc>
    <lastmod>2026-05-12T14:06:46.537Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/list-of-all-available-ai-agents-as-an-tree-based-on-associated-tag</loc>
    <lastmod>2026-05-12T14:06:46.553Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/load-enneo-default-ai-agents</loc>
    <lastmod>2026-05-12T14:06:46.603Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/preview-an-ai-agent</loc>
    <lastmod>2026-05-12T14:06:46.700Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/aiagent/update-an-existing-ai-agent</loc>
    <lastmod>2026-05-12T14:06:46.669Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/authorization</loc>
    <lastmod>2025-12-19T15:01:44.952Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/cache/clear-cache</loc>
    <lastmod>2026-05-12T14:06:49.172Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/cache/get-cache-entries</loc>
    <lastmod>2026-05-12T14:06:49.331Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/cache/invalidate-user-cache</loc>
    <lastmod>2026-05-12T14:06:49.311Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/contract/get-contract-by-id</loc>
    <lastmod>2026-05-12T14:06:47.836Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/contract/search-for-contracts</loc>
    <lastmod>2026-05-12T14:06:47.851Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/conversation/delete-a-conversation</loc>
    <lastmod>2026-05-12T14:06:46.408Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/conversation/get-a-specific-conversation-by-id</loc>
    <lastmod>2026-05-12T14:06:46.397Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/conversation/get-conversations-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:46.364Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/conversation/reply-to-a-ticket-thread</loc>
    <lastmod>2026-05-12T14:06:46.375Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/conversation/store-a-new-conversation</loc>
    <lastmod>2026-05-12T14:06:46.386Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/conversation/update-a-conversation</loc>
    <lastmod>2026-05-12T14:06:46.419Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-contract-id</loc>
    <lastmod>2026-05-12T14:06:47.778Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-customer-id</loc>
    <lastmod>2026-05-12T14:06:47.764Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-customer-id-1</loc>
    <lastmod>2026-05-12T14:06:47.808Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-ticket-id</loc>
    <lastmod>2026-05-12T14:06:47.790Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/customer/invalidate-cache-for-a-contract-or-customer</loc>
    <lastmod>2026-05-12T14:06:47.820Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/customer/search-a-customer</loc>
    <lastmod>2026-05-12T14:06:47.753Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/generate-cortex-request-for-ticket</loc>
    <lastmod>2026-05-12T14:06:49.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/handle-response-from-cortex-for-ticket</loc>
    <lastmod>2026-05-12T14:06:49.569Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/submit-request-to-cortex-for-ticket</loc>
    <lastmod>2026-05-12T14:06:49.555Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/event/search-events-with-filtering-and-pagination</loc>
    <lastmod>2026-05-12T14:06:48.183Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/executor-sandbox/execute-executor</loc>
    <lastmod>2026-05-12T14:06:49.384Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/executor-sandbox/get-local-execution-command</loc>
    <lastmod>2026-05-12T14:06:49.445Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/executor-sandbox/preview-executor</loc>
    <lastmod>2026-05-12T14:06:49.358Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-ai-insights-one-row-per-ticket-one-column-per-question</loc>
    <lastmod>2026-05-12T14:06:48.538Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-custom-client-reports</loc>
    <lastmod>2026-05-12T14:06:48.248Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-knowledge-sources</loc>
    <lastmod>2026-05-12T14:06:48.290Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-quality-assessments</loc>
    <lastmod>2026-05-12T14:06:48.275Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-reporting-messages</loc>
    <lastmod>2026-05-12T14:06:48.205Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-reporting-tickets</loc>
    <lastmod>2026-05-12T14:06:48.194Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-reporting-worklog</loc>
    <lastmod>2026-05-12T14:06:48.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-survey-responses</loc>
    <lastmod>2026-05-12T14:06:48.227Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-training-data-that-is-used-by-the-ais-default-text-answer</loc>
    <lastmod>2026-05-12T14:06:48.264Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-user-profiles-and-their-permissions</loc>
    <lastmod>2026-05-12T14:06:48.237Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/create-a-folder</loc>
    <lastmod>2026-05-12T14:06:48.924Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/delete-a-file</loc>
    <lastmod>2026-05-12T14:06:48.796Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/delete-a-folder-and-its-contents</loc>
    <lastmod>2026-05-12T14:06:48.984Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/get-file-usage-information</loc>
    <lastmod>2026-05-12T14:06:48.754Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/list-files-and-folders-in-managed-files-storage</loc>
    <lastmod>2026-05-12T14:06:48.738Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/rename-or-move-a-file</loc>
    <lastmod>2026-05-12T14:06:48.856Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/rename-or-move-a-folder</loc>
    <lastmod>2026-05-12T14:06:49.081Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/upload-a-file-to-managed-files-storage</loc>
    <lastmod>2026-05-12T14:06:48.769Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/create-a-reminder</loc>
    <lastmod>2026-05-12T14:06:48.609Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/get-agent-queue-status</loc>
    <lastmod>2026-05-12T14:06:48.620Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/get-documentation</loc>
    <lastmod>2026-05-12T14:06:48.653Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/get-version</loc>
    <lastmod>2026-05-12T14:06:48.670Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/run-cron-job</loc>
    <lastmod>2026-05-12T14:06:48.636Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/submit-a-survey-response</loc>
    <lastmod>2026-05-12T14:06:48.593Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/validate-a-postalletter-address</loc>
    <lastmod>2026-05-12T14:06:48.691Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/validate-an-email-address</loc>
    <lastmod>2026-05-12T14:06:48.680Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/health/get-health-status</loc>
    <lastmod>2026-05-12T14:06:48.554Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/health/get-health-status-of-cron-jobs</loc>
    <lastmod>2026-05-12T14:06:48.570Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/delete-an-intent</loc>
    <lastmod>2026-05-12T14:06:46.457Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/execute-an-option-for-a-specific-intent</loc>
    <lastmod>2026-05-12T14:06:46.489Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/get-a-preview-of-an-intent</loc>
    <lastmod>2026-05-12T14:06:46.521Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/get-an-intent-by-id</loc>
    <lastmod>2026-05-12T14:06:46.430Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/get-intents-detectedassigned-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:46.472Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/list-of-all-available-intents-and-categories</loc>
    <lastmod>2026-05-12T14:06:46.505Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/update-an-intent-with-new-modified-input-data</loc>
    <lastmod>2026-05-12T14:06:46.446Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/introduction</loc>
    <lastmod>2025-12-19T15:01:44.953Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/create-partner</loc>
    <lastmod>2026-05-12T14:06:48.120Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/delete-partner</loc>
    <lastmod>2026-05-12T14:06:48.156Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/get-all-partner</loc>
    <lastmod>2026-05-12T14:06:48.103Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/get-partner</loc>
    <lastmod>2026-05-12T14:06:48.140Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/update-partner</loc>
    <lastmod>2026-05-12T14:06:48.172Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/build-a-polished-portrait-prompt-from-four-selections</loc>
    <lastmod>2026-05-12T14:06:47.185Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/concurrent-users-+-telephony-counters-admin-polling</loc>
    <lastmod>2026-05-12T14:06:47.086Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/create-a-new-user</loc>
    <lastmod>2026-05-12T14:06:47.123Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/delete-specific-profile</loc>
    <lastmod>2026-05-12T14:06:47.216Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/explain-routing-priorities-for-a-user</loc>
    <lastmod>2026-05-12T14:06:47.243Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/generate-a-portrait-image-from-a-prompt</loc>
    <lastmod>2026-05-12T14:06:47.175Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/get-available-options-for-analytics-roles</loc>
    <lastmod>2026-05-12T14:06:47.258Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/get-currently-logged-in-users-profile</loc>
    <lastmod>2026-05-12T14:06:47.107Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/get-special-time-tracking-status-options</loc>
    <lastmod>2026-05-12T14:06:47.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/get-specific-profile</loc>
    <lastmod>2026-05-12T14:06:47.201Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/ping-endpoint-to-track-user-activity</loc>
    <lastmod>2026-05-12T14:06:47.139Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/search-profiles</loc>
    <lastmod>2026-05-12T14:06:47.063Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/show-the-current-access-token</loc>
    <lastmod>2026-05-12T14:06:47.149Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/update-multiple-profiles-at-once</loc>
    <lastmod>2026-05-12T14:06:47.075Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/update-profile-routing-status</loc>
    <lastmod>2026-05-12T14:06:47.270Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/update-specific-profile</loc>
    <lastmod>2026-05-12T14:06:47.232Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/check-if-live-quality-coach-is-configured-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:48.500Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/create-a-new-quality-scorecard</loc>
    <lastmod>2026-05-12T14:06:48.357Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/delete-a-quality-assessment</loc>
    <lastmod>2026-05-12T14:06:48.422Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/delete-a-quality-scorecard</loc>
    <lastmod>2026-05-12T14:06:48.378Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/get-a-specific-quality-assessment</loc>
    <lastmod>2026-05-12T14:06:48.411Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/get-a-specific-quality-scorecard</loc>
    <lastmod>2026-05-12T14:06:48.368Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/get-all-worklogs-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:48.462Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/list-quality-assessments</loc>
    <lastmod>2026-05-12T14:06:48.400Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/list-quality-scorecards</loc>
    <lastmod>2026-05-12T14:06:48.346Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/live-quality-coach-check-on-a-draft-reply</loc>
    <lastmod>2026-05-12T14:06:48.482Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/re-run-ai-processing-for-a-quality-assessment</loc>
    <lastmod>2026-05-12T14:06:48.451Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/update-a-quality-assessment</loc>
    <lastmod>2026-05-12T14:06:48.433Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/update-a-quality-scorecard</loc>
    <lastmod>2026-05-12T14:06:48.390Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/report/get-ai-performance-metrics-for-a-specific-ai-agent</loc>
    <lastmod>2026-05-12T14:06:48.335Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/report/get-dashboard-structure</loc>
    <lastmod>2026-05-12T14:06:48.301Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/report/get-overall-ai-performance-metrics</loc>
    <lastmod>2026-05-12T14:06:48.324Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/report/get-report-data</loc>
    <lastmod>2026-05-12T14:06:48.312Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/add-a-new-role</loc>
    <lastmod>2026-05-12T14:06:47.694Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/delete-a-role</loc>
    <lastmod>2026-05-12T14:06:47.726Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/get-role-by-id</loc>
    <lastmod>2026-05-12T14:06:47.710Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/get-roles</loc>
    <lastmod>2026-05-12T14:06:47.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/update-a-role</loc>
    <lastmod>2026-05-12T14:06:47.742Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/add-a-new-subchannel</loc>
    <lastmod>2026-05-12T14:06:47.486Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/add-a-new-user-defined-function</loc>
    <lastmod>2026-05-12T14:06:47.527Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/callback-for-microsoft-authorization</loc>
    <lastmod>2026-05-12T14:06:47.580Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/delete-a-subchannel</loc>
    <lastmod>2026-05-12T14:06:47.501Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/delete-a-user-defined-function</loc>
    <lastmod>2026-05-12T14:06:47.544Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client</loc>
    <lastmod>2026-05-12T14:06:47.380Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client-and-return-the-results-in-a-compact-form</loc>
    <lastmod>2026-05-12T14:06:47.406Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client-in-a-grouped-way-for-a-category</loc>
    <lastmod>2026-05-12T14:06:47.422Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-subchannels</loc>
    <lastmod>2026-05-12T14:06:47.465Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-user-defined-functions</loc>
    <lastmod>2026-05-12T14:06:47.512Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/redirect-to-microsoft-authorization-page</loc>
    <lastmod>2026-05-12T14:06:47.559Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/search-settings</loc>
    <lastmod>2026-05-12T14:06:47.454Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/update-multiple-settings-at-once</loc>
    <lastmod>2026-05-12T14:06:47.391Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/update-setting</loc>
    <lastmod>2026-05-12T14:06:47.433Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/storage/get-file-from-storage</loc>
    <lastmod>2026-05-12T14:06:48.722Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/storage/test-storage</loc>
    <lastmod>2026-05-12T14:06:48.707Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/add-a-new-tag</loc>
    <lastmod>2026-05-12T14:06:47.608Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/delete-a-tag</loc>
    <lastmod>2026-05-12T14:06:47.649Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/detect-a-tag</loc>
    <lastmod>2026-05-12T14:06:47.664Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/get-a-tag</loc>
    <lastmod>2026-05-12T14:06:47.635Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/get-tag-tree-structure</loc>
    <lastmod>2026-05-12T14:06:47.619Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/list-all-tags</loc>
    <lastmod>2026-05-12T14:06:47.591Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/create-a-new-team</loc>
    <lastmod>2026-05-12T14:06:47.333Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/delete-a-team</loc>
    <lastmod>2026-05-12T14:06:47.348Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/get-all-teams</loc>
    <lastmod>2026-05-12T14:06:47.285Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/get-all-teams-1</loc>
    <lastmod>2026-05-12T14:06:47.302Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/get-team-by-id</loc>
    <lastmod>2026-05-12T14:06:47.317Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/update-a-team</loc>
    <lastmod>2026-05-12T14:06:47.364Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/call-received</loc>
    <lastmod>2026-05-12T14:06:49.457Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/complete-call-and-store-transcript</loc>
    <lastmod>2026-05-12T14:06:49.478Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/connect-agent-to-call</loc>
    <lastmod>2026-05-12T14:06:49.468Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/get-acd-configuration</loc>
    <lastmod>2026-05-12T14:06:49.527Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/get-authentication-token</loc>
    <lastmod>2026-05-12T14:06:49.508Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/get-routing-availability-for-all-users</loc>
    <lastmod>2026-05-12T14:06:49.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/get-routing-status</loc>
    <lastmod>2026-05-12T14:06:49.498Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/test-outbound-call</loc>
    <lastmod>2026-05-12T14:06:49.517Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/create-a-response-template</loc>
    <lastmod>2026-05-12T14:06:47.000Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/delete-a-template</loc>
    <lastmod>2026-05-12T14:06:47.027Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/get-template-details</loc>
    <lastmod>2026-05-12T14:06:47.011Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/list-response-templates</loc>
    <lastmod>2026-05-12T14:06:46.988Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/preview-a-template-with-ticket-data</loc>
    <lastmod>2026-05-12T14:06:47.047Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/update-a-template</loc>
    <lastmod>2026-05-12T14:06:47.037Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket-ai-insights/get-ai-insights-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:48.511Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket-ai-insights/manually-re-run-ai-insights-for-a-ticket</loc>
    <lastmod>2026-05-12T14:06:48.527Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/auto-execute-a-ticket</loc>
    <lastmod>2026-05-12T14:06:46.317Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/create-a-ticket</loc>
    <lastmod>2026-05-12T14:06:46.231Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/forward-a-ticket</loc>
    <lastmod>2026-05-12T14:06:46.304Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/get-a-list-of-tickets</loc>
    <lastmod>2026-05-12T14:06:46.220Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/get-a-ticket-full-data</loc>
    <lastmod>2026-05-12T14:06:46.255Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/get-a-tickets-history</loc>
    <lastmod>2026-05-12T14:06:46.293Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/get-next-ticket-id-to-work-on</loc>
    <lastmod>2026-05-12T14:06:46.208Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/get-ticket-activity</loc>
    <lastmod>2026-05-12T14:06:46.340Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/get-ticket-stats</loc>
    <lastmod>2026-05-12T14:06:46.352Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/get-ticket-variables</loc>
    <lastmod>2026-05-12T14:06:46.281Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/ping-a-ticket</loc>
    <lastmod>2026-05-12T14:06:46.329Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/update-a-few-tickets-at-once</loc>
    <lastmod>2026-05-12T14:06:46.244Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/update-a-ticket</loc>
    <lastmod>2026-05-12T14:06:46.265Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/webhook/firecrawl-webhook-receiver</loc>
    <lastmod>2026-05-12T14:06:48.088Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/website-connector/create-a-website-connector</loc>
    <lastmod>2026-05-12T14:06:48.011Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/website-connector/delete-a-website-connector</loc>
    <lastmod>2026-05-12T14:06:48.045Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/website-connector/get-a-website-connector</loc>
    <lastmod>2026-05-12T14:06:48.032Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/website-connector/list-website-connectors</loc>
    <lastmod>2026-05-12T14:06:47.999Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/website-connector/stop-a-running-crawl</loc>
    <lastmod>2026-05-12T14:06:48.078Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/website-connector/trigger-a-crawl</loc>
    <lastmod>2026-05-12T14:06:48.066Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/website-connector/update-a-website-connector</loc>
    <lastmod>2026-05-12T14:06:48.056Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/create-a-new-knowledge-source-structure</loc>
    <lastmod>2026-05-12T14:06:47.957Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/delete-a-knowledge-source-structure</loc>
    <lastmod>2026-05-12T14:06:47.988Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/get-the-knowledge-source-structure</loc>
    <lastmod>2026-05-12T14:06:47.941Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/update-a-knowledge-source-structure</loc>
    <lastmod>2026-05-12T14:06:47.972Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/create-knowledgesource</loc>
    <lastmod>2026-05-12T14:06:47.879Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/delete-knowledgesource</loc>
    <lastmod>2026-05-12T14:06:47.915Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-archived-knowledge-sources</loc>
    <lastmod>2026-05-12T14:06:47.889Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-knowledgesource</loc>
    <lastmod>2026-05-12T14:06:47.862Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-knowledgesource-by-id</loc>
    <lastmod>2026-05-12T14:06:47.900Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/update-knowledgesource</loc>
    <lastmod>2026-05-12T14:06:47.931Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/apps/apps-overview</loc>
    <lastmod>2026-04-15T11:16:53.385Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/first-setup</loc>
    <lastmod>2026-05-12T14:07:11.687Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/navigation</loc>
    <lastmod>2026-05-12T14:07:11.712Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/quality/quality-assessments</loc>
    <lastmod>2026-05-12T14:07:11.851Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/quality/quality-scorecards</loc>
    <lastmod>2026-05-12T14:07:11.852Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/quality/surveys</loc>
    <lastmod>2026-04-24T06:08:11.981Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/routing-and-tags/autopilot</loc>
    <lastmod>2026-05-12T14:07:11.853Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/routing-and-tags/backlog-access-restriction</loc>
    <lastmod>2026-05-12T14:07:11.854Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/routing-and-tags/configure-tags</loc>
    <lastmod>2026-05-12T14:07:11.850Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/routing-and-tags/routing-in-enneo</loc>
    <lastmod>2026-05-12T14:07:11.852Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/routing-and-tags/routing-options</loc>
    <lastmod>2026-05-12T14:07:13.094Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/routing-and-tags/slas-and-working-hours</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/customer-recognition/contract-legitimation</loc>
    <lastmod>2026-05-12T14:07:13.095Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/customer-recognition/integration-of-customer-data-in-enneo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-attributes</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-contract-number</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-customer-number</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-free-text</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/events/concept-of-events-in-enneo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/events/concept-of-webhooks-in-enneo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/events/example-auto-execute-on-customer-reply</loc>
    <lastmod>2026-04-15T11:16:56.830Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/events/example-auto-execute-smart-agents</loc>
    <lastmod>2026-04-15T11:16:56.827Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/events/example-data-export-for-reporting</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/events/example-reconciliation-with-another-ticket-system</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/chat</loc>
    <lastmod>2026-04-15T11:16:56.828Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/contact-channels-overview</loc>
    <lastmod>2026-04-15T11:16:56.825Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/email</loc>
    <lastmod>2026-04-15T11:16:56.826Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/mail</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/telephone</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/voice</loc>
    <lastmod>2026-04-15T11:16:59.851Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/integration-of-third-party-systems/claude-code-plugin</loc>
    <lastmod>2026-05-12T14:07:14.167Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/overview</loc>
    <lastmod>2026-05-12T14:07:14.168Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/security/access-control</loc>
    <lastmod>2026-04-24T06:08:13.255Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/security/attachment-security</loc>
    <lastmod>2026-04-24T06:08:13.257Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/user-defined-functions-tools/icons</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/system-integration/user-defined-functions-tools/user-defined-functions-in-enneo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/ai-functions</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/ai-response-suggestion</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/ai-text-assistant</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/customer-identification</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/reminders</loc>
    <lastmod>2026-04-24T06:08:13.252Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/ticket-overview-filters</loc>
    <lastmod>2026-05-12T14:07:14.849Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/ticket-structure-ai-components</loc>
    <lastmod>2026-05-12T14:07:14.847Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/ticket_creation</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/ticket-processing/tickets-in-enneo</loc>
    <lastmod>2026-05-12T14:07:14.850Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/user-management/best-practices</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/user-management/configure-users</loc>
    <lastmod>2026-04-24T06:08:14.447Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/user-management/roles-and-permissions</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/user-management/teams</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/user-management/user-management-in-enneo</loc>
    <lastmod>2026-05-12T14:07:15.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/welcome</loc>
    <lastmod>2026-05-12T14:07:15.632Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/work-resources/ask-neo</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/work-resources/create-and-edit-articles</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/work-resources/partners</loc>
    
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/work-resources/templates</loc>
    
  </url>
</urlset>