https://docs.enneo.ai/de/ai-functions-agents/ai-agents-for-enneo 2025-12-19T15:01:33.651Z https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/aicc-summary 2025-09-03T08:43:55.734Z https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dark-processing/actions https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dark-processing/types-of-release 2025-10-06T09:40:17.849Z https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/dashboard_metrics 2025-09-02T16:17:48.063Z https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/quality-check/evaluate-test-results https://docs.enneo.ai/de/ai-functions-agents/ai-control-centre/quality-check/test-cases-and-runs https://docs.enneo.ai/de/ai-functions-agents/base-agent 2025-12-19T15:01:33.653Z https://docs.enneo.ai/de/ai-functions-agents/default-agents/api-agent 2025-12-19T15:01:33.652Z https://docs.enneo.ai/de/ai-functions-agents/default-agents/bankdata-agent 2025-12-19T15:01:33.669Z https://docs.enneo.ai/de/ai-functions-agents/default-agents/deposit-agent 2025-12-19T15:01:33.671Z https://docs.enneo.ai/de/ai-functions-agents/default-agents/reading-agent 2025-12-19T15:01:33.672Z https://docs.enneo.ai/de/ai-functions-agents/rule-based-agents 2025-12-19T15:01:33.675Z https://docs.enneo.ai/de/ai-functions-agents/sdk 2025-12-19T15:01:33.676Z https://docs.enneo.ai/de/ai-functions-agents/smart-agents 2026-05-05T17:58:06.564Z https://docs.enneo.ai/de/analytics/enneo-bi-solution-superset https://docs.enneo.ai/de/analytics/exports https://docs.enneo.ai/de/analytics/overview 2026-04-24T06:08:08.455Z https://docs.enneo.ai/de/analytics/worklog https://docs.enneo.ai/de/api-reference/ai-quality-check/accept-all-the-expected-results-of-for-a-test-run 2026-05-05T17:57:40.412Z https://docs.enneo.ai/de/api-reference/ai-quality-check/accept-the-expected-result-of-a-test-ticket 2026-05-05T17:57:40.400Z https://docs.enneo.ai/de/api-reference/ai-quality-check/add-test-cases-for-an-ai-agent 2026-05-05T17:57:40.479Z https://docs.enneo.ai/de/api-reference/ai-quality-check/delete-a-specific-test-run-by-id 2026-05-05T17:57:40.358Z https://docs.enneo.ai/de/api-reference/ai-quality-check/delete-a-test-case-by-id 2026-05-05T17:57:40.491Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-a-specific-test-run-by-id 2026-05-05T17:57:40.340Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered 2026-05-05T17:57:40.430Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered-1 2026-05-05T17:57:40.448Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-all-test-runs-with-pagination 2026-05-05T17:57:40.303Z https://docs.enneo.ai/de/api-reference/ai-quality-check/get-test-cases-for-a-specific-ai-agent 2026-05-05T17:57:40.465Z https://docs.enneo.ai/de/api-reference/ai-quality-check/schedule-a-new-ai-quality-check 2026-05-05T17:57:40.322Z https://docs.enneo.ai/de/api-reference/ai-quality-check/stop-a-specific-test-run-by-id 2026-05-05T17:57:40.371Z https://docs.enneo.ai/de/api-reference/ai-quality-check/update-a-test-case-by-id 2026-05-05T17:57:40.504Z https://docs.enneo.ai/de/api-reference/ai-quality-check/update-the-expected-result-of-a-test-ticket 2026-05-05T17:57:40.387Z https://docs.enneo.ai/de/api-reference/ai-tools/execute-a-tool 2026-05-05T17:57:40.281Z https://docs.enneo.ai/de/api-reference/ai-tools/get-a-specific-custom-tool 2026-05-05T17:57:40.269Z https://docs.enneo.ai/de/api-reference/ai-tools/get-available-tools 2026-05-05T17:57:40.255Z https://docs.enneo.ai/de/api-reference/aiagent/create-a-new-aiagent 2026-05-05T17:57:40.118Z https://docs.enneo.ai/de/api-reference/aiagent/delete-an-existing-ai-agent 2026-05-05T17:57:40.156Z https://docs.enneo.ai/de/api-reference/aiagent/get-a-sample-ai-agent-by-id 2026-05-05T17:57:40.092Z https://docs.enneo.ai/de/api-reference/aiagent/get-an-ai-agent-by-id 2026-05-05T17:57:40.136Z https://docs.enneo.ai/de/api-reference/aiagent/get-list-of-available-enneo-default-ai-agents 2026-05-05T17:57:40.064Z https://docs.enneo.ai/de/api-reference/aiagent/get-similar-tickets-for-an-ai-agent 2026-05-05T17:57:40.205Z https://docs.enneo.ai/de/api-reference/aiagent/get-the-outcome-of-an-ai-agent 2026-05-05T17:57:40.242Z https://docs.enneo.ai/de/api-reference/aiagent/list-all-sample-ai-agents 2026-05-05T17:57:40.077Z https://docs.enneo.ai/de/api-reference/aiagent/list-of-all-available-ai-agents-as-an-array 2026-05-05T17:57:40.033Z https://docs.enneo.ai/de/api-reference/aiagent/list-of-all-available-ai-agents-as-an-tree-based-on-associated-tag 2026-05-05T17:57:40.051Z https://docs.enneo.ai/de/api-reference/aiagent/load-enneo-default-ai-agents 2026-05-05T17:57:40.105Z https://docs.enneo.ai/de/api-reference/aiagent/preview-an-ai-agent 2026-05-05T17:57:40.224Z https://docs.enneo.ai/de/api-reference/aiagent/update-an-existing-ai-agent 2026-05-05T17:57:40.179Z https://docs.enneo.ai/de/api-reference/authorization 2025-12-19T15:01:33.696Z https://docs.enneo.ai/de/api-reference/cache/clear-cache 2026-05-05T17:57:42.809Z https://docs.enneo.ai/de/api-reference/cache/get-cache-entries 2026-05-05T17:57:42.842Z https://docs.enneo.ai/de/api-reference/cache/invalidate-user-cache 2026-05-05T17:57:42.829Z https://docs.enneo.ai/de/api-reference/contract/get-contract-by-id 2026-05-05T17:57:41.534Z https://docs.enneo.ai/de/api-reference/contract/search-for-contracts 2026-05-05T17:57:41.555Z https://docs.enneo.ai/de/api-reference/conversation/delete-a-conversation 2026-05-05T17:57:39.871Z https://docs.enneo.ai/de/api-reference/conversation/get-a-specific-conversation-by-id 2026-05-05T17:57:39.857Z https://docs.enneo.ai/de/api-reference/conversation/get-conversations-for-a-ticket 2026-05-05T17:57:39.818Z https://docs.enneo.ai/de/api-reference/conversation/reply-to-a-ticket-thread 2026-05-05T17:57:39.831Z https://docs.enneo.ai/de/api-reference/conversation/store-a-new-conversation 2026-05-05T17:57:39.845Z https://docs.enneo.ai/de/api-reference/conversation/update-a-conversation 2026-05-05T17:57:39.884Z https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-contract-id 2026-05-05T17:57:41.478Z https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-customer-id 2026-05-05T17:57:41.465Z https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-customer-id-1 2026-05-05T17:57:41.503Z https://docs.enneo.ai/de/api-reference/customer/get-a-customer-by-ticket-id 2026-05-05T17:57:41.491Z https://docs.enneo.ai/de/api-reference/customer/invalidate-cache-for-a-contract-or-customer 2026-05-05T17:57:41.516Z https://docs.enneo.ai/de/api-reference/customer/search-a-customer 2026-05-05T17:57:41.451Z https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/generate-cortex-request-for-ticket 2026-05-05T17:57:43.019Z https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/handle-response-from-cortex-for-ticket 2026-05-05T17:57:43.060Z https://docs.enneo.ai/de/api-reference/debugging-for-ai-microservice-cortex/submit-request-to-cortex-for-ticket 2026-05-05T17:57:43.042Z https://docs.enneo.ai/de/api-reference/event/search-events-with-filtering-and-pagination 2026-05-05T17:57:41.974Z https://docs.enneo.ai/de/api-reference/executor-sandbox/execute-executor 2026-05-05T17:57:42.882Z https://docs.enneo.ai/de/api-reference/executor-sandbox/get-local-execution-command 2026-05-05T17:57:42.900Z https://docs.enneo.ai/de/api-reference/executor-sandbox/preview-executor 2026-05-05T17:57:42.860Z https://docs.enneo.ai/de/api-reference/export/export-ai-insights-one-row-per-ticket-one-column-per-question 2026-05-05T17:57:42.397Z https://docs.enneo.ai/de/api-reference/export/export-custom-client-reports 2026-05-05T17:57:42.058Z https://docs.enneo.ai/de/api-reference/export/export-knowledge-sources 2026-05-05T17:57:42.119Z https://docs.enneo.ai/de/api-reference/export/export-quality-assessments 2026-05-05T17:57:42.099Z https://docs.enneo.ai/de/api-reference/export/export-reporting-messages 2026-05-05T17:57:42.001Z https://docs.enneo.ai/de/api-reference/export/export-reporting-tickets 2026-05-05T17:57:41.987Z https://docs.enneo.ai/de/api-reference/export/export-reporting-worklog 2026-05-05T17:57:42.014Z https://docs.enneo.ai/de/api-reference/export/export-survey-responses 2026-05-05T17:57:42.032Z https://docs.enneo.ai/de/api-reference/export/export-training-data-that-is-used-by-the-ais-default-text-answer 2026-05-05T17:57:42.077Z https://docs.enneo.ai/de/api-reference/export/export-user-profiles-and-their-permissions 2026-05-05T17:57:42.045Z https://docs.enneo.ai/de/api-reference/file-manager/create-a-folder 2026-05-05T17:57:42.735Z https://docs.enneo.ai/de/api-reference/file-manager/delete-a-file 2026-05-05T17:57:42.696Z https://docs.enneo.ai/de/api-reference/file-manager/delete-a-folder-and-its-contents 2026-05-05T17:57:42.754Z https://docs.enneo.ai/de/api-reference/file-manager/get-file-usage-information 2026-05-05T17:57:42.657Z https://docs.enneo.ai/de/api-reference/file-manager/list-files-and-folders-in-managed-files-storage 2026-05-05T17:57:42.638Z https://docs.enneo.ai/de/api-reference/file-manager/rename-or-move-a-file 2026-05-05T17:57:42.714Z https://docs.enneo.ai/de/api-reference/file-manager/rename-or-move-a-folder 2026-05-05T17:57:42.777Z https://docs.enneo.ai/de/api-reference/file-manager/upload-a-file-to-managed-files-storage 2026-05-05T17:57:42.677Z https://docs.enneo.ai/de/api-reference/general/create-a-reminder 2026-05-05T17:57:42.471Z https://docs.enneo.ai/de/api-reference/general/get-agent-queue-status 2026-05-05T17:57:42.484Z https://docs.enneo.ai/de/api-reference/general/get-documentation 2026-05-05T17:57:42.520Z https://docs.enneo.ai/de/api-reference/general/get-version 2026-05-05T17:57:42.538Z https://docs.enneo.ai/de/api-reference/general/run-cron-job 2026-05-05T17:57:42.502Z https://docs.enneo.ai/de/api-reference/general/submit-a-survey-response 2026-05-05T17:57:42.453Z https://docs.enneo.ai/de/api-reference/general/validate-a-postalletter-address 2026-05-05T17:57:42.566Z https://docs.enneo.ai/de/api-reference/general/validate-an-email-address 2026-05-05T17:57:42.551Z https://docs.enneo.ai/de/api-reference/health/get-health-status 2026-05-05T17:57:42.415Z https://docs.enneo.ai/de/api-reference/health/get-health-status-of-cron-jobs 2026-05-05T17:57:42.434Z https://docs.enneo.ai/de/api-reference/intent/delete-an-intent 2026-05-05T17:57:39.929Z https://docs.enneo.ai/de/api-reference/intent/execute-an-option-for-a-specific-intent 2026-05-05T17:57:39.967Z https://docs.enneo.ai/de/api-reference/intent/get-a-preview-of-an-intent 2026-05-05T17:57:40.003Z https://docs.enneo.ai/de/api-reference/intent/get-an-intent-by-id 2026-05-05T17:57:39.897Z https://docs.enneo.ai/de/api-reference/intent/get-intents-detectedassigned-for-a-ticket 2026-05-05T17:57:39.949Z https://docs.enneo.ai/de/api-reference/intent/list-of-all-available-intents-and-categories 2026-05-05T17:57:39.985Z https://docs.enneo.ai/de/api-reference/intent/update-an-intent-with-new-modified-input-data 2026-05-05T17:57:39.916Z https://docs.enneo.ai/de/api-reference/introduction 2025-12-19T15:01:33.693Z https://docs.enneo.ai/de/api-reference/partner/create-partner 2026-05-05T17:57:41.899Z https://docs.enneo.ai/de/api-reference/partner/delete-partner 2026-05-05T17:57:41.937Z https://docs.enneo.ai/de/api-reference/partner/get-all-partner 2026-05-05T17:57:41.881Z https://docs.enneo.ai/de/api-reference/partner/get-partner 2026-05-05T17:57:41.917Z https://docs.enneo.ai/de/api-reference/partner/update-partner 2026-05-05T17:57:41.960Z https://docs.enneo.ai/de/api-reference/profile/build-a-polished-portrait-prompt-from-four-selections 2026-05-05T17:57:40.779Z https://docs.enneo.ai/de/api-reference/profile/concurrent-users-+-telephony-counters-admin-polling 2026-05-05T17:57:40.640Z https://docs.enneo.ai/de/api-reference/profile/create-a-new-user 2026-05-05T17:57:40.686Z https://docs.enneo.ai/de/api-reference/profile/delete-specific-profile 2026-05-05T17:57:40.815Z https://docs.enneo.ai/de/api-reference/profile/explain-routing-priorities-for-a-user 2026-05-05T17:57:40.848Z https://docs.enneo.ai/de/api-reference/profile/generate-a-portrait-image-from-a-prompt 2026-05-05T17:57:40.755Z https://docs.enneo.ai/de/api-reference/profile/get-available-options-for-analytics-roles 2026-05-05T17:57:40.870Z https://docs.enneo.ai/de/api-reference/profile/get-currently-logged-in-users-profile 2026-05-05T17:57:40.662Z https://docs.enneo.ai/de/api-reference/profile/get-special-time-tracking-status-options 2026-05-05T17:57:40.733Z https://docs.enneo.ai/de/api-reference/profile/get-specific-profile 2026-05-05T17:57:40.797Z https://docs.enneo.ai/de/api-reference/profile/ping-endpoint-to-track-user-activity 2026-05-05T17:57:40.705Z https://docs.enneo.ai/de/api-reference/profile/search-profiles 2026-05-05T17:57:40.601Z https://docs.enneo.ai/de/api-reference/profile/show-the-current-access-token 2026-05-05T17:57:40.718Z https://docs.enneo.ai/de/api-reference/profile/update-multiple-profiles-at-once 2026-05-05T17:57:40.613Z https://docs.enneo.ai/de/api-reference/profile/update-profile-routing-status 2026-05-05T17:57:40.882Z https://docs.enneo.ai/de/api-reference/profile/update-specific-profile 2026-05-05T17:57:40.834Z https://docs.enneo.ai/de/api-reference/quality-management/create-a-new-quality-scorecard 2026-05-05T17:57:42.205Z https://docs.enneo.ai/de/api-reference/quality-management/delete-a-quality-assessment 2026-05-05T17:57:42.285Z https://docs.enneo.ai/de/api-reference/quality-management/delete-a-quality-scorecard 2026-05-05T17:57:42.230Z https://docs.enneo.ai/de/api-reference/quality-management/get-a-specific-quality-assessment 2026-05-05T17:57:42.272Z https://docs.enneo.ai/de/api-reference/quality-management/get-a-specific-quality-scorecard 2026-05-05T17:57:42.217Z https://docs.enneo.ai/de/api-reference/quality-management/get-all-worklogs-for-a-ticket 2026-05-05T17:57:42.334Z https://docs.enneo.ai/de/api-reference/quality-management/list-quality-assessments 2026-05-05T17:57:42.259Z https://docs.enneo.ai/de/api-reference/quality-management/list-quality-scorecards 2026-05-05T17:57:42.191Z https://docs.enneo.ai/de/api-reference/quality-management/re-run-ai-processing-for-a-quality-assessment 2026-05-05T17:57:42.321Z https://docs.enneo.ai/de/api-reference/quality-management/update-a-quality-assessment 2026-05-05T17:57:42.299Z https://docs.enneo.ai/de/api-reference/quality-management/update-a-quality-scorecard 2026-05-05T17:57:42.244Z https://docs.enneo.ai/de/api-reference/report/get-ai-performance-metrics-for-a-specific-ai-agent 2026-05-05T17:57:42.173Z https://docs.enneo.ai/de/api-reference/report/get-dashboard-structure 2026-05-05T17:57:42.133Z https://docs.enneo.ai/de/api-reference/report/get-overall-ai-performance-metrics 2026-05-05T17:57:42.158Z https://docs.enneo.ai/de/api-reference/report/get-report-data 2026-05-05T17:57:42.145Z https://docs.enneo.ai/de/api-reference/role/add-a-new-role 2026-05-05T17:57:41.383Z https://docs.enneo.ai/de/api-reference/role/delete-a-role 2026-05-05T17:57:41.420Z https://docs.enneo.ai/de/api-reference/role/get-role-by-id 2026-05-05T17:57:41.402Z https://docs.enneo.ai/de/api-reference/role/get-roles 2026-05-05T17:57:41.365Z https://docs.enneo.ai/de/api-reference/role/update-a-role 2026-05-05T17:57:41.438Z https://docs.enneo.ai/de/api-reference/settings/add-a-new-subchannel 2026-05-05T17:57:41.136Z https://docs.enneo.ai/de/api-reference/settings/add-a-new-user-defined-function 2026-05-05T17:57:41.190Z https://docs.enneo.ai/de/api-reference/settings/callback-for-microsoft-authorization 2026-05-05T17:57:41.245Z https://docs.enneo.ai/de/api-reference/settings/delete-a-subchannel 2026-05-05T17:57:41.155Z https://docs.enneo.ai/de/api-reference/settings/delete-a-user-defined-function 2026-05-05T17:57:41.208Z https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client 2026-05-05T17:57:41.011Z https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client-and-return-the-results-in-a-compact-form 2026-05-05T17:57:41.054Z https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client-in-a-grouped-way-for-a-category 2026-05-05T17:57:41.073Z https://docs.enneo.ai/de/api-reference/settings/get-subchannels 2026-05-05T17:57:41.113Z https://docs.enneo.ai/de/api-reference/settings/get-user-defined-functions 2026-05-05T17:57:41.171Z https://docs.enneo.ai/de/api-reference/settings/redirect-to-microsoft-authorization-page 2026-05-05T17:57:41.226Z https://docs.enneo.ai/de/api-reference/settings/search-settings 2026-05-05T17:57:41.099Z https://docs.enneo.ai/de/api-reference/settings/update-multiple-settings-at-once 2026-05-05T17:57:41.036Z https://docs.enneo.ai/de/api-reference/settings/update-setting 2026-05-05T17:57:41.086Z https://docs.enneo.ai/de/api-reference/storage/get-file-from-storage 2026-05-05T17:57:42.603Z https://docs.enneo.ai/de/api-reference/storage/test-storage 2026-05-05T17:57:42.585Z https://docs.enneo.ai/de/api-reference/tag/add-a-new-tag 2026-05-05T17:57:41.277Z https://docs.enneo.ai/de/api-reference/tag/delete-a-tag 2026-05-05T17:57:41.326Z https://docs.enneo.ai/de/api-reference/tag/detect-a-tag 2026-05-05T17:57:41.345Z https://docs.enneo.ai/de/api-reference/tag/get-a-tag 2026-05-05T17:57:41.308Z https://docs.enneo.ai/de/api-reference/tag/get-tag-tree-structure 2026-05-05T17:57:41.290Z https://docs.enneo.ai/de/api-reference/tag/list-all-tags 2026-05-05T17:57:41.259Z https://docs.enneo.ai/de/api-reference/team/create-a-new-team 2026-05-05T17:57:40.954Z https://docs.enneo.ai/de/api-reference/team/delete-a-team 2026-05-05T17:57:40.973Z https://docs.enneo.ai/de/api-reference/team/get-all-teams 2026-05-05T17:57:40.902Z https://docs.enneo.ai/de/api-reference/team/get-all-teams-1 2026-05-05T17:57:40.919Z https://docs.enneo.ai/de/api-reference/team/get-team-by-id 2026-05-05T17:57:40.937Z https://docs.enneo.ai/de/api-reference/team/update-a-team 2026-05-05T17:57:40.992Z https://docs.enneo.ai/de/api-reference/telephony/call-received 2026-05-05T17:57:42.913Z https://docs.enneo.ai/de/api-reference/telephony/complete-call-and-store-transcript 2026-05-05T17:57:42.937Z https://docs.enneo.ai/de/api-reference/telephony/connect-agent-to-call 2026-05-05T17:57:42.925Z https://docs.enneo.ai/de/api-reference/telephony/get-acd-configuration 2026-05-05T17:57:42.999Z https://docs.enneo.ai/de/api-reference/telephony/get-authentication-token 2026-05-05T17:57:42.975Z https://docs.enneo.ai/de/api-reference/telephony/get-routing-availability-for-all-users 2026-05-05T17:57:42.949Z https://docs.enneo.ai/de/api-reference/telephony/get-routing-status 2026-05-05T17:57:42.962Z https://docs.enneo.ai/de/api-reference/telephony/test-outbound-call 2026-05-05T17:57:42.987Z https://docs.enneo.ai/de/api-reference/template/create-a-response-template 2026-05-05T17:57:40.528Z https://docs.enneo.ai/de/api-reference/template/delete-a-template 2026-05-05T17:57:40.553Z https://docs.enneo.ai/de/api-reference/template/get-template-details 2026-05-05T17:57:40.541Z https://docs.enneo.ai/de/api-reference/template/list-response-templates 2026-05-05T17:57:40.516Z https://docs.enneo.ai/de/api-reference/template/preview-a-template-with-ticket-data 2026-05-05T17:57:40.581Z https://docs.enneo.ai/de/api-reference/template/update-a-template 2026-05-05T17:57:40.566Z https://docs.enneo.ai/de/api-reference/ticket-ai-insights/get-ai-insights-for-a-ticket 2026-05-05T17:57:42.353Z https://docs.enneo.ai/de/api-reference/ticket-ai-insights/manually-re-run-ai-insights-for-a-ticket 2026-05-05T17:57:42.373Z https://docs.enneo.ai/de/api-reference/ticket/auto-execute-a-ticket 2026-05-05T17:57:39.766Z https://docs.enneo.ai/de/api-reference/ticket/create-a-ticket 2026-05-05T17:57:39.660Z https://docs.enneo.ai/de/api-reference/ticket/forward-a-ticket 2026-05-05T17:57:39.753Z https://docs.enneo.ai/de/api-reference/ticket/get-a-list-of-tickets 2026-05-05T17:57:39.648Z https://docs.enneo.ai/de/api-reference/ticket/get-a-ticket-full-data 2026-05-05T17:57:39.702Z https://docs.enneo.ai/de/api-reference/ticket/get-a-tickets-history 2026-05-05T17:57:39.741Z https://docs.enneo.ai/de/api-reference/ticket/get-next-ticket-id-to-work-on 2026-05-05T17:57:39.635Z https://docs.enneo.ai/de/api-reference/ticket/get-ticket-activity 2026-05-05T17:57:39.792Z https://docs.enneo.ai/de/api-reference/ticket/get-ticket-stats 2026-05-05T17:57:39.805Z https://docs.enneo.ai/de/api-reference/ticket/get-ticket-variables 2026-05-05T17:57:39.728Z https://docs.enneo.ai/de/api-reference/ticket/ping-a-ticket 2026-05-05T17:57:39.780Z https://docs.enneo.ai/de/api-reference/ticket/update-a-few-tickets-at-once 2026-05-05T17:57:39.683Z https://docs.enneo.ai/de/api-reference/ticket/update-a-ticket 2026-05-05T17:57:39.716Z https://docs.enneo.ai/de/api-reference/webhook/firecrawl-webhook-receiver 2026-05-05T17:57:41.864Z https://docs.enneo.ai/de/api-reference/website-connector/create-a-website-connector 2026-05-05T17:57:41.772Z https://docs.enneo.ai/de/api-reference/website-connector/delete-a-website-connector 2026-05-05T17:57:41.804Z https://docs.enneo.ai/de/api-reference/website-connector/get-a-website-connector 2026-05-05T17:57:41.791Z https://docs.enneo.ai/de/api-reference/website-connector/list-website-connectors 2026-05-05T17:57:41.759Z https://docs.enneo.ai/de/api-reference/website-connector/stop-a-running-crawl 2026-05-05T17:57:41.851Z https://docs.enneo.ai/de/api-reference/website-connector/trigger-a-crawl 2026-05-05T17:57:41.838Z https://docs.enneo.ai/de/api-reference/website-connector/update-a-website-connector 2026-05-05T17:57:41.825Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/create-a-new-knowledge-source-structure 2026-05-05T17:57:41.710Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/delete-a-knowledge-source-structure 2026-05-05T17:57:41.746Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/get-the-knowledge-source-structure 2026-05-05T17:57:41.692Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/update-a-knowledge-source-structure 2026-05-05T17:57:41.728Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/create-knowledgesource 2026-05-05T17:57:41.594Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/delete-knowledgesource 2026-05-05T17:57:41.653Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-archived-knowledge-sources 2026-05-05T17:57:41.606Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-knowledgesource 2026-05-05T17:57:41.575Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-knowledgesource-by-id 2026-05-05T17:57:41.635Z https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/update-knowledgesource 2026-05-05T17:57:41.671Z https://docs.enneo.ai/de/apps/apps-overview 2026-04-12T15:20:01.776Z https://docs.enneo.ai/de/first-setup 2026-05-05T17:58:07.356Z https://docs.enneo.ai/de/navigation 2026-05-05T17:58:07.381Z https://docs.enneo.ai/de/quality/quality-assessments 2026-05-05T17:58:07.377Z https://docs.enneo.ai/de/quality/quality-scorecards 2026-05-05T17:58:07.376Z https://docs.enneo.ai/de/quality/surveys 2026-04-22T14:19:00.687Z https://docs.enneo.ai/de/routing-and-tags/autopilot https://docs.enneo.ai/de/routing-and-tags/backlog-access-restriction https://docs.enneo.ai/de/routing-and-tags/configure-tags 2026-03-09T20:55:28.158Z https://docs.enneo.ai/de/routing-and-tags/routing-in-enneo https://docs.enneo.ai/de/routing-and-tags/routing-options 2026-02-27T13:54:28.334Z https://docs.enneo.ai/de/routing-and-tags/slas-and-working-hours https://docs.enneo.ai/de/system-integration/customer-recognition/contract-legitimation 2026-05-05T17:58:07.412Z https://docs.enneo.ai/de/system-integration/customer-recognition/integration-of-customer-data-in-enneo https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-attributes https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-contract-number https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-customer-number https://docs.enneo.ai/de/system-integration/customer-recognition/search-by-free-text https://docs.enneo.ai/de/system-integration/events/concept-of-events-in-enneo https://docs.enneo.ai/de/system-integration/events/concept-of-webhooks-in-enneo https://docs.enneo.ai/de/system-integration/events/example-auto-execute-on-customer-reply 2026-03-17T19:04:47.821Z https://docs.enneo.ai/de/system-integration/events/example-auto-execute-smart-agents 2026-02-16T14:11:24.863Z https://docs.enneo.ai/de/system-integration/events/example-data-export-for-reporting https://docs.enneo.ai/de/system-integration/events/example-reconciliation-with-another-ticket-system https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/chat 2026-02-16T18:45:29.561Z https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/contact-channels-overview 2026-04-15T11:16:51.524Z https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/email 2026-03-09T20:55:28.095Z https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/mail https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/telephone https://docs.enneo.ai/de/system-integration/integration-of-contact-channels/voice 2026-02-16T18:45:30.232Z https://docs.enneo.ai/de/system-integration/integration-of-third-party-systems/claude-code-plugin 2026-05-05T17:58:07.460Z https://docs.enneo.ai/de/system-integration/overview 2026-05-05T17:58:07.458Z https://docs.enneo.ai/de/system-integration/security/access-control 2026-04-22T14:19:02.294Z https://docs.enneo.ai/de/system-integration/security/attachment-security 2026-04-22T14:19:02.293Z https://docs.enneo.ai/de/system-integration/user-defined-functions-tools/icons https://docs.enneo.ai/de/system-integration/user-defined-functions-tools/user-defined-functions-in-enneo https://docs.enneo.ai/de/ticket-processing/ai-functions https://docs.enneo.ai/de/ticket-processing/ai-response-suggestion https://docs.enneo.ai/de/ticket-processing/ai-text-assistant https://docs.enneo.ai/de/ticket-processing/customer-identification https://docs.enneo.ai/de/ticket-processing/reminders 2026-04-22T14:19:03.077Z https://docs.enneo.ai/de/ticket-processing/ticket-overview-filters 2026-05-05T17:58:08.066Z https://docs.enneo.ai/de/ticket-processing/ticket-structure-ai-components 2026-05-05T17:58:08.065Z https://docs.enneo.ai/de/ticket-processing/ticket_creation https://docs.enneo.ai/de/user-management/best-practices https://docs.enneo.ai/de/user-management/configure-users 2026-04-24T06:08:10.052Z https://docs.enneo.ai/de/user-management/roles-and-permissions https://docs.enneo.ai/de/user-management/teams https://docs.enneo.ai/de/welcome 2026-05-05T17:58:08.100Z https://docs.enneo.ai/de/work-resources/ask-neo https://docs.enneo.ai/de/work-resources/create-and-edit-articles https://docs.enneo.ai/de/work-resources/partners https://docs.enneo.ai/de/work-resources/templates https://docs.enneo.ai/en/ai-functions-agents/ai-agents-for-enneo 2025-12-19T15:01:37.058Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/aicc-summary 2025-12-19T15:01:41.673Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dark-processing/actions 2025-12-19T15:01:41.676Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dark-processing/types-of-release 2025-12-19T15:01:41.680Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/dashboard_metrics 2025-12-19T15:01:41.675Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/quality-check/evaluate-test-results 2025-12-19T15:01:41.674Z https://docs.enneo.ai/en/ai-functions-agents/ai-control-centre/quality-check/test-cases-and-runs 2025-12-19T15:01:41.675Z https://docs.enneo.ai/en/ai-functions-agents/base-agent 2025-12-19T15:01:41.677Z https://docs.enneo.ai/en/ai-functions-agents/default-agents/api-agent 2025-12-19T15:01:41.679Z https://docs.enneo.ai/en/ai-functions-agents/default-agents/bankdata-agent 2025-12-19T15:01:41.678Z https://docs.enneo.ai/en/ai-functions-agents/default-agents/deposit-agent 2025-12-19T15:01:42.470Z https://docs.enneo.ai/en/ai-functions-agents/default-agents/reading-agent 2025-12-19T15:01:42.474Z https://docs.enneo.ai/en/ai-functions-agents/rule-based-agents 2025-12-19T15:01:42.473Z https://docs.enneo.ai/en/ai-functions-agents/sdk 2025-12-19T15:01:42.475Z https://docs.enneo.ai/en/ai-functions-agents/smart-agents 2025-12-19T15:01:42.476Z https://docs.enneo.ai/en/analytics/enneo-bi-solution-superset https://docs.enneo.ai/en/analytics/exports https://docs.enneo.ai/en/analytics/overview 2026-04-24T06:08:11.073Z https://docs.enneo.ai/en/analytics/worklog https://docs.enneo.ai/en/api-reference/ai-quality-check/accept-all-the-expected-results-of-for-a-test-run 2026-05-05T17:57:43.858Z https://docs.enneo.ai/en/api-reference/ai-quality-check/accept-the-expected-result-of-a-test-ticket 2026-05-05T17:57:43.846Z https://docs.enneo.ai/en/api-reference/ai-quality-check/add-test-cases-for-an-ai-agent 2026-05-05T17:57:43.952Z https://docs.enneo.ai/en/api-reference/ai-quality-check/delete-a-specific-test-run-by-id 2026-05-05T17:57:43.807Z https://docs.enneo.ai/en/api-reference/ai-quality-check/delete-a-test-case-by-id 2026-05-05T17:57:43.965Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-a-specific-test-run-by-id 2026-05-05T17:57:43.785Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered 2026-05-05T17:57:43.876Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-ai-agents-for-which-test-runs-can-be-triggered-1 2026-05-05T17:57:43.895Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-all-test-runs-with-pagination 2026-05-05T17:57:43.746Z https://docs.enneo.ai/en/api-reference/ai-quality-check/get-test-cases-for-a-specific-ai-agent 2026-05-05T17:57:43.936Z https://docs.enneo.ai/en/api-reference/ai-quality-check/schedule-a-new-ai-quality-check 2026-05-05T17:57:43.765Z https://docs.enneo.ai/en/api-reference/ai-quality-check/stop-a-specific-test-run-by-id 2026-05-05T17:57:43.820Z https://docs.enneo.ai/en/api-reference/ai-quality-check/update-a-test-case-by-id 2026-05-05T17:57:43.978Z https://docs.enneo.ai/en/api-reference/ai-quality-check/update-the-expected-result-of-a-test-ticket 2026-05-05T17:57:43.833Z https://docs.enneo.ai/en/api-reference/ai-tools/execute-a-tool 2026-05-05T17:57:43.728Z https://docs.enneo.ai/en/api-reference/ai-tools/get-a-specific-custom-tool 2026-05-05T17:57:43.715Z https://docs.enneo.ai/en/api-reference/ai-tools/get-available-tools 2026-05-05T17:57:43.699Z https://docs.enneo.ai/en/api-reference/aiagent/create-a-new-aiagent 2026-05-05T17:57:43.564Z https://docs.enneo.ai/en/api-reference/aiagent/delete-an-existing-ai-agent 2026-05-05T17:57:43.603Z https://docs.enneo.ai/en/api-reference/aiagent/get-a-sample-ai-agent-by-id 2026-05-05T17:57:43.534Z https://docs.enneo.ai/en/api-reference/aiagent/get-an-ai-agent-by-id 2026-05-05T17:57:43.582Z https://docs.enneo.ai/en/api-reference/aiagent/get-list-of-available-enneo-default-ai-agents 2026-05-05T17:57:43.508Z https://docs.enneo.ai/en/api-reference/aiagent/get-similar-tickets-for-an-ai-agent 2026-05-05T17:57:43.650Z https://docs.enneo.ai/en/api-reference/aiagent/get-the-outcome-of-an-ai-agent 2026-05-05T17:57:43.686Z https://docs.enneo.ai/en/api-reference/aiagent/list-all-sample-ai-agents 2026-05-05T17:57:43.521Z https://docs.enneo.ai/en/api-reference/aiagent/list-of-all-available-ai-agents-as-an-array 2026-05-05T17:57:43.477Z https://docs.enneo.ai/en/api-reference/aiagent/list-of-all-available-ai-agents-as-an-tree-based-on-associated-tag 2026-05-05T17:57:43.495Z https://docs.enneo.ai/en/api-reference/aiagent/load-enneo-default-ai-agents 2026-05-05T17:57:43.547Z https://docs.enneo.ai/en/api-reference/aiagent/preview-an-ai-agent 2026-05-05T17:57:43.668Z https://docs.enneo.ai/en/api-reference/aiagent/update-an-existing-ai-agent 2026-05-05T17:57:43.622Z https://docs.enneo.ai/en/api-reference/authorization 2025-12-19T15:01:44.952Z https://docs.enneo.ai/en/api-reference/cache/clear-cache 2026-05-05T17:57:46.282Z https://docs.enneo.ai/en/api-reference/cache/get-cache-entries 2026-05-05T17:57:46.323Z https://docs.enneo.ai/en/api-reference/cache/invalidate-user-cache 2026-05-05T17:57:46.307Z https://docs.enneo.ai/en/api-reference/contract/get-contract-by-id 2026-05-05T17:57:45.011Z https://docs.enneo.ai/en/api-reference/contract/search-for-contracts 2026-05-05T17:57:45.038Z https://docs.enneo.ai/en/api-reference/conversation/delete-a-conversation 2026-05-05T17:57:43.328Z https://docs.enneo.ai/en/api-reference/conversation/get-a-specific-conversation-by-id 2026-05-05T17:57:43.314Z https://docs.enneo.ai/en/api-reference/conversation/get-conversations-for-a-ticket 2026-05-05T17:57:43.271Z https://docs.enneo.ai/en/api-reference/conversation/reply-to-a-ticket-thread 2026-05-05T17:57:43.284Z https://docs.enneo.ai/en/api-reference/conversation/store-a-new-conversation 2026-05-05T17:57:43.300Z https://docs.enneo.ai/en/api-reference/conversation/update-a-conversation 2026-05-05T17:57:43.341Z https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-contract-id 2026-05-05T17:57:44.948Z https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-customer-id 2026-05-05T17:57:44.935Z https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-customer-id-1 2026-05-05T17:57:44.974Z https://docs.enneo.ai/en/api-reference/customer/get-a-customer-by-ticket-id 2026-05-05T17:57:44.960Z https://docs.enneo.ai/en/api-reference/customer/invalidate-cache-for-a-contract-or-customer 2026-05-05T17:57:44.989Z https://docs.enneo.ai/en/api-reference/customer/search-a-customer 2026-05-05T17:57:44.923Z https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/generate-cortex-request-for-ticket 2026-05-05T17:57:46.502Z https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/handle-response-from-cortex-for-ticket 2026-05-05T17:57:46.539Z https://docs.enneo.ai/en/api-reference/debugging-for-ai-microservice-cortex/submit-request-to-cortex-for-ticket 2026-05-05T17:57:46.521Z https://docs.enneo.ai/en/api-reference/event/search-events-with-filtering-and-pagination 2026-05-05T17:57:45.479Z https://docs.enneo.ai/en/api-reference/executor-sandbox/execute-executor 2026-05-05T17:57:46.359Z https://docs.enneo.ai/en/api-reference/executor-sandbox/get-local-execution-command 2026-05-05T17:57:46.377Z https://docs.enneo.ai/en/api-reference/executor-sandbox/preview-executor 2026-05-05T17:57:46.342Z https://docs.enneo.ai/en/api-reference/export/export-ai-insights-one-row-per-ticket-one-column-per-question 2026-05-05T17:57:45.890Z https://docs.enneo.ai/en/api-reference/export/export-custom-client-reports 2026-05-05T17:57:45.557Z https://docs.enneo.ai/en/api-reference/export/export-knowledge-sources 2026-05-05T17:57:45.627Z https://docs.enneo.ai/en/api-reference/export/export-quality-assessments 2026-05-05T17:57:45.588Z https://docs.enneo.ai/en/api-reference/export/export-reporting-messages 2026-05-05T17:57:45.505Z https://docs.enneo.ai/en/api-reference/export/export-reporting-tickets 2026-05-05T17:57:45.492Z https://docs.enneo.ai/en/api-reference/export/export-reporting-worklog 2026-05-05T17:57:45.518Z https://docs.enneo.ai/en/api-reference/export/export-survey-responses 2026-05-05T17:57:45.531Z https://docs.enneo.ai/en/api-reference/export/export-training-data-that-is-used-by-the-ais-default-text-answer 2026-05-05T17:57:45.575Z https://docs.enneo.ai/en/api-reference/export/export-user-profiles-and-their-permissions 2026-05-05T17:57:45.543Z https://docs.enneo.ai/en/api-reference/file-manager/create-a-folder 2026-05-05T17:57:46.226Z https://docs.enneo.ai/en/api-reference/file-manager/delete-a-file 2026-05-05T17:57:46.186Z https://docs.enneo.ai/en/api-reference/file-manager/delete-a-folder-and-its-contents 2026-05-05T17:57:46.243Z https://docs.enneo.ai/en/api-reference/file-manager/get-file-usage-information 2026-05-05T17:57:46.150Z https://docs.enneo.ai/en/api-reference/file-manager/list-files-and-folders-in-managed-files-storage 2026-05-05T17:57:46.127Z https://docs.enneo.ai/en/api-reference/file-manager/rename-or-move-a-file 2026-05-05T17:57:46.207Z https://docs.enneo.ai/en/api-reference/file-manager/rename-or-move-a-folder 2026-05-05T17:57:46.263Z https://docs.enneo.ai/en/api-reference/file-manager/upload-a-file-to-managed-files-storage 2026-05-05T17:57:46.168Z https://docs.enneo.ai/en/api-reference/general/create-a-reminder 2026-05-05T17:57:45.967Z https://docs.enneo.ai/en/api-reference/general/get-agent-queue-status 2026-05-05T17:57:45.980Z https://docs.enneo.ai/en/api-reference/general/get-documentation 2026-05-05T17:57:46.018Z https://docs.enneo.ai/en/api-reference/general/get-version 2026-05-05T17:57:46.045Z https://docs.enneo.ai/en/api-reference/general/run-cron-job 2026-05-05T17:57:45.999Z https://docs.enneo.ai/en/api-reference/general/submit-a-survey-response 2026-05-05T17:57:45.946Z https://docs.enneo.ai/en/api-reference/general/validate-a-postalletter-address 2026-05-05T17:57:46.071Z https://docs.enneo.ai/en/api-reference/general/validate-an-email-address 2026-05-05T17:57:46.058Z https://docs.enneo.ai/en/api-reference/health/get-health-status 2026-05-05T17:57:45.909Z https://docs.enneo.ai/en/api-reference/health/get-health-status-of-cron-jobs 2026-05-05T17:57:45.927Z https://docs.enneo.ai/en/api-reference/intent/delete-an-intent 2026-05-05T17:57:43.386Z https://docs.enneo.ai/en/api-reference/intent/execute-an-option-for-a-specific-intent 2026-05-05T17:57:43.423Z https://docs.enneo.ai/en/api-reference/intent/get-a-preview-of-an-intent 2026-05-05T17:57:43.459Z https://docs.enneo.ai/en/api-reference/intent/get-an-intent-by-id 2026-05-05T17:57:43.354Z https://docs.enneo.ai/en/api-reference/intent/get-intents-detectedassigned-for-a-ticket 2026-05-05T17:57:43.405Z https://docs.enneo.ai/en/api-reference/intent/list-of-all-available-intents-and-categories 2026-05-05T17:57:43.441Z https://docs.enneo.ai/en/api-reference/intent/update-an-intent-with-new-modified-input-data 2026-05-05T17:57:43.373Z https://docs.enneo.ai/en/api-reference/introduction 2025-12-19T15:01:44.953Z https://docs.enneo.ai/en/api-reference/partner/create-partner 2026-05-05T17:57:45.402Z https://docs.enneo.ai/en/api-reference/partner/delete-partner 2026-05-05T17:57:45.448Z https://docs.enneo.ai/en/api-reference/partner/get-all-partner 2026-05-05T17:57:45.384Z https://docs.enneo.ai/en/api-reference/partner/get-partner 2026-05-05T17:57:45.429Z https://docs.enneo.ai/en/api-reference/partner/update-partner 2026-05-05T17:57:45.467Z https://docs.enneo.ai/en/api-reference/profile/build-a-polished-portrait-prompt-from-four-selections 2026-05-05T17:57:44.268Z https://docs.enneo.ai/en/api-reference/profile/concurrent-users-+-telephony-counters-admin-polling 2026-05-05T17:57:44.129Z https://docs.enneo.ai/en/api-reference/profile/create-a-new-user 2026-05-05T17:57:44.165Z https://docs.enneo.ai/en/api-reference/profile/delete-specific-profile 2026-05-05T17:57:44.304Z https://docs.enneo.ai/en/api-reference/profile/explain-routing-priorities-for-a-user 2026-05-05T17:57:44.334Z https://docs.enneo.ai/en/api-reference/profile/generate-a-portrait-image-from-a-prompt 2026-05-05T17:57:44.248Z https://docs.enneo.ai/en/api-reference/profile/get-available-options-for-analytics-roles 2026-05-05T17:57:44.351Z https://docs.enneo.ai/en/api-reference/profile/get-currently-logged-in-users-profile 2026-05-05T17:57:44.147Z https://docs.enneo.ai/en/api-reference/profile/get-special-time-tracking-status-options 2026-05-05T17:57:44.228Z https://docs.enneo.ai/en/api-reference/profile/get-specific-profile 2026-05-05T17:57:44.287Z https://docs.enneo.ai/en/api-reference/profile/ping-endpoint-to-track-user-activity 2026-05-05T17:57:44.193Z https://docs.enneo.ai/en/api-reference/profile/search-profiles 2026-05-05T17:57:44.093Z https://docs.enneo.ai/en/api-reference/profile/show-the-current-access-token 2026-05-05T17:57:44.215Z https://docs.enneo.ai/en/api-reference/profile/update-multiple-profiles-at-once 2026-05-05T17:57:44.105Z https://docs.enneo.ai/en/api-reference/profile/update-profile-routing-status 2026-05-05T17:57:44.363Z https://docs.enneo.ai/en/api-reference/profile/update-specific-profile 2026-05-05T17:57:44.322Z https://docs.enneo.ai/en/api-reference/quality-management/create-a-new-quality-scorecard 2026-05-05T17:57:45.708Z https://docs.enneo.ai/en/api-reference/quality-management/delete-a-quality-assessment 2026-05-05T17:57:45.784Z https://docs.enneo.ai/en/api-reference/quality-management/delete-a-quality-scorecard 2026-05-05T17:57:45.734Z https://docs.enneo.ai/en/api-reference/quality-management/get-a-specific-quality-assessment 2026-05-05T17:57:45.771Z https://docs.enneo.ai/en/api-reference/quality-management/get-a-specific-quality-scorecard 2026-05-05T17:57:45.721Z https://docs.enneo.ai/en/api-reference/quality-management/get-all-worklogs-for-a-ticket 2026-05-05T17:57:45.834Z https://docs.enneo.ai/en/api-reference/quality-management/list-quality-assessments 2026-05-05T17:57:45.758Z https://docs.enneo.ai/en/api-reference/quality-management/list-quality-scorecards 2026-05-05T17:57:45.695Z https://docs.enneo.ai/en/api-reference/quality-management/re-run-ai-processing-for-a-quality-assessment 2026-05-05T17:57:45.822Z https://docs.enneo.ai/en/api-reference/quality-management/update-a-quality-assessment 2026-05-05T17:57:45.800Z https://docs.enneo.ai/en/api-reference/quality-management/update-a-quality-scorecard 2026-05-05T17:57:45.746Z https://docs.enneo.ai/en/api-reference/report/get-ai-performance-metrics-for-a-specific-ai-agent 2026-05-05T17:57:45.682Z https://docs.enneo.ai/en/api-reference/report/get-dashboard-structure 2026-05-05T17:57:45.644Z https://docs.enneo.ai/en/api-reference/report/get-overall-ai-performance-metrics 2026-05-05T17:57:45.670Z https://docs.enneo.ai/en/api-reference/report/get-report-data 2026-05-05T17:57:45.657Z https://docs.enneo.ai/en/api-reference/role/add-a-new-role 2026-05-05T17:57:44.853Z https://docs.enneo.ai/en/api-reference/role/delete-a-role 2026-05-05T17:57:44.890Z https://docs.enneo.ai/en/api-reference/role/get-role-by-id 2026-05-05T17:57:44.872Z https://docs.enneo.ai/en/api-reference/role/get-roles 2026-05-05T17:57:44.835Z https://docs.enneo.ai/en/api-reference/role/update-a-role 2026-05-05T17:57:44.909Z https://docs.enneo.ai/en/api-reference/settings/add-a-new-subchannel 2026-05-05T17:57:44.595Z https://docs.enneo.ai/en/api-reference/settings/add-a-new-user-defined-function 2026-05-05T17:57:44.664Z https://docs.enneo.ai/en/api-reference/settings/callback-for-microsoft-authorization 2026-05-05T17:57:44.718Z https://docs.enneo.ai/en/api-reference/settings/delete-a-subchannel 2026-05-05T17:57:44.620Z https://docs.enneo.ai/en/api-reference/settings/delete-a-user-defined-function 2026-05-05T17:57:44.682Z https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client 2026-05-05T17:57:44.490Z https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client-and-return-the-results-in-a-compact-form 2026-05-05T17:57:44.521Z https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client-in-a-grouped-way-for-a-category 2026-05-05T17:57:44.539Z https://docs.enneo.ai/en/api-reference/settings/get-subchannels 2026-05-05T17:57:44.576Z https://docs.enneo.ai/en/api-reference/settings/get-user-defined-functions 2026-05-05T17:57:44.643Z https://docs.enneo.ai/en/api-reference/settings/redirect-to-microsoft-authorization-page 2026-05-05T17:57:44.699Z https://docs.enneo.ai/en/api-reference/settings/search-settings 2026-05-05T17:57:44.563Z https://docs.enneo.ai/en/api-reference/settings/update-multiple-settings-at-once 2026-05-05T17:57:44.503Z https://docs.enneo.ai/en/api-reference/settings/update-setting 2026-05-05T17:57:44.550Z https://docs.enneo.ai/en/api-reference/storage/get-file-from-storage 2026-05-05T17:57:46.109Z https://docs.enneo.ai/en/api-reference/storage/test-storage 2026-05-05T17:57:46.090Z https://docs.enneo.ai/en/api-reference/tag/add-a-new-tag 2026-05-05T17:57:44.748Z https://docs.enneo.ai/en/api-reference/tag/delete-a-tag 2026-05-05T17:57:44.799Z https://docs.enneo.ai/en/api-reference/tag/detect-a-tag 2026-05-05T17:57:44.817Z https://docs.enneo.ai/en/api-reference/tag/get-a-tag 2026-05-05T17:57:44.780Z https://docs.enneo.ai/en/api-reference/tag/get-tag-tree-structure 2026-05-05T17:57:44.761Z https://docs.enneo.ai/en/api-reference/tag/list-all-tags 2026-05-05T17:57:44.730Z https://docs.enneo.ai/en/api-reference/team/create-a-new-team 2026-05-05T17:57:44.435Z https://docs.enneo.ai/en/api-reference/team/delete-a-team 2026-05-05T17:57:44.454Z https://docs.enneo.ai/en/api-reference/team/get-all-teams 2026-05-05T17:57:44.381Z https://docs.enneo.ai/en/api-reference/team/get-all-teams-1 2026-05-05T17:57:44.399Z https://docs.enneo.ai/en/api-reference/team/get-team-by-id 2026-05-05T17:57:44.417Z https://docs.enneo.ai/en/api-reference/team/update-a-team 2026-05-05T17:57:44.472Z https://docs.enneo.ai/en/api-reference/telephony/call-received 2026-05-05T17:57:46.390Z https://docs.enneo.ai/en/api-reference/telephony/complete-call-and-store-transcript 2026-05-05T17:57:46.416Z https://docs.enneo.ai/en/api-reference/telephony/connect-agent-to-call 2026-05-05T17:57:46.403Z https://docs.enneo.ai/en/api-reference/telephony/get-acd-configuration 2026-05-05T17:57:46.480Z https://docs.enneo.ai/en/api-reference/telephony/get-authentication-token 2026-05-05T17:57:46.454Z https://docs.enneo.ai/en/api-reference/telephony/get-routing-availability-for-all-users 2026-05-05T17:57:46.429Z https://docs.enneo.ai/en/api-reference/telephony/get-routing-status 2026-05-05T17:57:46.442Z https://docs.enneo.ai/en/api-reference/telephony/test-outbound-call 2026-05-05T17:57:46.467Z https://docs.enneo.ai/en/api-reference/template/create-a-response-template 2026-05-05T17:57:44.009Z https://docs.enneo.ai/en/api-reference/template/delete-a-template 2026-05-05T17:57:44.046Z https://docs.enneo.ai/en/api-reference/template/get-template-details 2026-05-05T17:57:44.033Z https://docs.enneo.ai/en/api-reference/template/list-response-templates 2026-05-05T17:57:43.992Z https://docs.enneo.ai/en/api-reference/template/preview-a-template-with-ticket-data 2026-05-05T17:57:44.074Z https://docs.enneo.ai/en/api-reference/template/update-a-template 2026-05-05T17:57:44.061Z https://docs.enneo.ai/en/api-reference/ticket-ai-insights/get-ai-insights-for-a-ticket 2026-05-05T17:57:45.850Z https://docs.enneo.ai/en/api-reference/ticket-ai-insights/manually-re-run-ai-insights-for-a-ticket 2026-05-05T17:57:45.868Z https://docs.enneo.ai/en/api-reference/ticket/auto-execute-a-ticket 2026-05-05T17:57:43.218Z https://docs.enneo.ai/en/api-reference/ticket/create-a-ticket 2026-05-05T17:57:43.108Z https://docs.enneo.ai/en/api-reference/ticket/forward-a-ticket 2026-05-05T17:57:43.203Z https://docs.enneo.ai/en/api-reference/ticket/get-a-list-of-tickets 2026-05-05T17:57:43.095Z https://docs.enneo.ai/en/api-reference/ticket/get-a-ticket-full-data 2026-05-05T17:57:43.142Z https://docs.enneo.ai/en/api-reference/ticket/get-a-tickets-history 2026-05-05T17:57:43.186Z https://docs.enneo.ai/en/api-reference/ticket/get-next-ticket-id-to-work-on 2026-05-05T17:57:43.079Z https://docs.enneo.ai/en/api-reference/ticket/get-ticket-activity 2026-05-05T17:57:43.244Z https://docs.enneo.ai/en/api-reference/ticket/get-ticket-stats 2026-05-05T17:57:43.258Z https://docs.enneo.ai/en/api-reference/ticket/get-ticket-variables 2026-05-05T17:57:43.168Z https://docs.enneo.ai/en/api-reference/ticket/ping-a-ticket 2026-05-05T17:57:43.231Z https://docs.enneo.ai/en/api-reference/ticket/update-a-few-tickets-at-once 2026-05-05T17:57:43.130Z https://docs.enneo.ai/en/api-reference/ticket/update-a-ticket 2026-05-05T17:57:43.156Z https://docs.enneo.ai/en/api-reference/webhook/firecrawl-webhook-receiver 2026-05-05T17:57:45.365Z https://docs.enneo.ai/en/api-reference/website-connector/create-a-website-connector 2026-05-05T17:57:45.270Z https://docs.enneo.ai/en/api-reference/website-connector/delete-a-website-connector 2026-05-05T17:57:45.301Z https://docs.enneo.ai/en/api-reference/website-connector/get-a-website-connector 2026-05-05T17:57:45.289Z https://docs.enneo.ai/en/api-reference/website-connector/list-website-connectors 2026-05-05T17:57:45.256Z https://docs.enneo.ai/en/api-reference/website-connector/stop-a-running-crawl 2026-05-05T17:57:45.351Z https://docs.enneo.ai/en/api-reference/website-connector/trigger-a-crawl 2026-05-05T17:57:45.338Z https://docs.enneo.ai/en/api-reference/website-connector/update-a-website-connector 2026-05-05T17:57:45.322Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/create-a-new-knowledge-source-structure 2026-05-05T17:57:45.203Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/delete-a-knowledge-source-structure 2026-05-05T17:57:45.243Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/get-the-knowledge-source-structure 2026-05-05T17:57:45.184Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source-structure/update-a-knowledge-source-structure 2026-05-05T17:57:45.222Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/create-knowledgesource 2026-05-05T17:57:45.079Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/delete-knowledgesource 2026-05-05T17:57:45.135Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-archived-knowledge-sources 2026-05-05T17:57:45.095Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-knowledgesource 2026-05-05T17:57:45.061Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/get-knowledgesource-by-id 2026-05-05T17:57:45.117Z https://docs.enneo.ai/en/api-reference/wiki-knowledge-source/update-knowledgesource 2026-05-05T17:57:45.164Z https://docs.enneo.ai/en/apps/apps-overview 2026-04-15T11:16:53.385Z https://docs.enneo.ai/en/first-setup 2026-05-05T17:58:08.185Z https://docs.enneo.ai/en/navigation 2026-05-05T17:58:08.242Z https://docs.enneo.ai/en/quality/quality-assessments 2026-05-05T17:58:08.423Z https://docs.enneo.ai/en/quality/quality-scorecards 2026-05-05T17:58:08.411Z https://docs.enneo.ai/en/quality/surveys 2026-04-24T06:08:11.981Z https://docs.enneo.ai/en/routing-and-tags/autopilot https://docs.enneo.ai/en/routing-and-tags/backlog-access-restriction https://docs.enneo.ai/en/routing-and-tags/configure-tags 2026-04-15T11:16:55.519Z https://docs.enneo.ai/en/routing-and-tags/routing-in-enneo https://docs.enneo.ai/en/routing-and-tags/routing-options 2026-04-15T11:16:56.312Z https://docs.enneo.ai/en/routing-and-tags/slas-and-working-hours https://docs.enneo.ai/en/system-integration/customer-recognition/contract-legitimation 2026-05-05T17:58:08.448Z https://docs.enneo.ai/en/system-integration/customer-recognition/integration-of-customer-data-in-enneo https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-attributes https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-contract-number https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-customer-number https://docs.enneo.ai/en/system-integration/customer-recognition/search-by-free-text https://docs.enneo.ai/en/system-integration/events/concept-of-events-in-enneo https://docs.enneo.ai/en/system-integration/events/concept-of-webhooks-in-enneo https://docs.enneo.ai/en/system-integration/events/example-auto-execute-on-customer-reply 2026-04-15T11:16:56.830Z https://docs.enneo.ai/en/system-integration/events/example-auto-execute-smart-agents 2026-04-15T11:16:56.827Z https://docs.enneo.ai/en/system-integration/events/example-data-export-for-reporting https://docs.enneo.ai/en/system-integration/events/example-reconciliation-with-another-ticket-system https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/chat 2026-04-15T11:16:56.828Z https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/contact-channels-overview 2026-04-15T11:16:56.825Z https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/email 2026-04-15T11:16:56.826Z https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/mail https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/telephone https://docs.enneo.ai/en/system-integration/integration-of-contact-channels/voice 2026-04-15T11:16:59.851Z https://docs.enneo.ai/en/system-integration/integration-of-third-party-systems/claude-code-plugin 2026-05-05T17:58:08.516Z https://docs.enneo.ai/en/system-integration/overview 2026-05-05T17:58:08.513Z https://docs.enneo.ai/en/system-integration/security/access-control 2026-04-24T06:08:13.255Z https://docs.enneo.ai/en/system-integration/security/attachment-security 2026-04-24T06:08:13.257Z https://docs.enneo.ai/en/system-integration/user-defined-functions-tools/icons https://docs.enneo.ai/en/system-integration/user-defined-functions-tools/user-defined-functions-in-enneo https://docs.enneo.ai/en/ticket-processing/ai-functions https://docs.enneo.ai/en/ticket-processing/ai-response-suggestion https://docs.enneo.ai/en/ticket-processing/ai-text-assistant https://docs.enneo.ai/en/ticket-processing/customer-identification https://docs.enneo.ai/en/ticket-processing/reminders 2026-04-24T06:08:13.252Z https://docs.enneo.ai/en/ticket-processing/ticket-overview-filters 2026-05-05T17:58:09.116Z https://docs.enneo.ai/en/ticket-processing/ticket-structure-ai-components 2026-05-05T17:58:09.115Z https://docs.enneo.ai/en/ticket-processing/ticket_creation https://docs.enneo.ai/en/user-management/best-practices https://docs.enneo.ai/en/user-management/configure-users 2026-04-24T06:08:14.447Z https://docs.enneo.ai/en/user-management/roles-and-permissions https://docs.enneo.ai/en/user-management/teams https://docs.enneo.ai/en/welcome 2026-05-05T17:58:09.104Z https://docs.enneo.ai/en/work-resources/ask-neo https://docs.enneo.ai/en/work-resources/create-and-edit-articles https://docs.enneo.ai/en/work-resources/partners https://docs.enneo.ai/en/work-resources/templates