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    <lastmod>2026-04-01T12:51:34.367Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/delete-partner</loc>
    <lastmod>2026-04-01T12:51:34.394Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/get-all-partner</loc>
    <lastmod>2026-04-01T12:51:34.353Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/get-partner</loc>
    <lastmod>2026-04-01T12:51:34.380Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/partner/update-partner</loc>
    <lastmod>2026-04-01T12:51:34.407Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/create-a-new-user</loc>
    <lastmod>2026-04-01T12:51:33.582Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/delete-specific-profile</loc>
    <lastmod>2026-04-01T12:51:33.638Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/explain-routing-priorities-for-a-user</loc>
    <lastmod>2026-04-01T12:27:16.507Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/get-available-options-for-analytics-roles</loc>
    <lastmod>2026-04-01T12:51:33.677Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/get-currently-logged-in-users-profile</loc>
    <lastmod>2026-04-01T12:51:33.570Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/get-special-time-tracking-status-options</loc>
    <lastmod>2026-04-01T12:27:16.434Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/get-specific-profile</loc>
    <lastmod>2026-04-01T12:51:33.624Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/ping-endpoint-to-track-user-activity</loc>
    <lastmod>2026-04-01T12:51:33.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/search-profiles</loc>
    <lastmod>2026-04-01T12:51:33.550Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/show-the-current-access-token</loc>
    <lastmod>2026-04-01T12:27:16.421Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/update-multiple-profiles-at-once</loc>
    <lastmod>2026-04-01T12:27:16.347Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/update-profile-routing-status</loc>
    <lastmod>2026-04-01T12:27:16.538Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/profile/update-specific-profile</loc>
    <lastmod>2026-04-01T12:51:33.657Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/create-a-new-quality-scorecard</loc>
    <lastmod>2026-04-01T12:27:17.842Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/delete-a-quality-assessment</loc>
    <lastmod>2026-04-01T12:27:17.918Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/delete-a-quality-scorecard</loc>
    <lastmod>2026-04-01T12:27:17.867Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/get-a-specific-quality-assessment</loc>
    <lastmod>2026-04-01T12:27:17.906Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/get-a-specific-quality-scorecard</loc>
    <lastmod>2026-04-01T12:27:17.855Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/get-all-worklogs-for-a-ticket</loc>
    <lastmod>2026-04-01T12:27:17.944Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/list-quality-assessments</loc>
    <lastmod>2026-04-01T12:27:17.893Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/list-quality-scorecards</loc>
    <lastmod>2026-04-01T12:27:17.829Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/update-a-quality-assessment</loc>
    <lastmod>2026-04-01T12:27:17.931Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/quality-management/update-a-quality-scorecard</loc>
    <lastmod>2026-04-01T12:27:17.881Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/report/get-ai-performance-metrics-for-a-specific-ai-agent</loc>
    <lastmod>2026-04-01T12:27:17.816Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/report/get-dashboard-structure</loc>
    <lastmod>2026-04-01T12:27:17.776Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/report/get-overall-ai-performance-metrics</loc>
    <lastmod>2026-04-01T12:27:17.802Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/report/get-report-data</loc>
    <lastmod>2026-04-01T12:27:17.789Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/add-a-new-role</loc>
    <lastmod>2026-04-01T12:51:34.022Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/delete-a-role</loc>
    <lastmod>2026-04-01T12:51:34.047Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/get-role-by-id</loc>
    <lastmod>2026-04-01T12:51:34.035Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/get-roles</loc>
    <lastmod>2026-04-01T12:51:34.003Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/role/update-a-role</loc>
    <lastmod>2026-04-01T12:51:34.060Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/add-a-new-subchannel</loc>
    <lastmod>2026-04-01T12:51:33.847Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/add-a-new-user-defined-function</loc>
    <lastmod>2026-04-01T12:51:33.881Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/callback-for-microsoft-authorization</loc>
    <lastmod>2026-04-01T12:51:33.921Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/delete-a-subchannel</loc>
    <lastmod>2026-04-01T12:51:33.862Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/delete-a-user-defined-function</loc>
    <lastmod>2026-04-01T12:51:33.894Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client</loc>
    <lastmod>2026-04-01T12:51:33.772Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client-and-return-the-results-in-a-compact-form</loc>
    <lastmod>2026-04-01T12:51:33.798Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-settings-of-a-client-in-a-grouped-way-for-a-category</loc>
    <lastmod>2026-04-01T12:51:33.810Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-subchannels</loc>
    <lastmod>2026-04-01T12:27:16.757Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/get-user-defined-functions</loc>
    <lastmod>2026-04-01T12:27:16.807Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/redirect-to-microsoft-authorization-page</loc>
    <lastmod>2026-04-01T12:51:33.908Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/search-settings</loc>
    <lastmod>2026-04-01T12:27:16.743Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/update-multiple-settings-at-once</loc>
    <lastmod>2026-04-01T12:27:16.682Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/settings/update-setting</loc>
    <lastmod>2026-04-01T12:27:16.730Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/storage/get-file-from-storage</loc>
    <lastmod>2026-04-01T12:51:34.750Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/storage/test-storage</loc>
    <lastmod>2026-04-01T12:51:34.737Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/add-a-new-tag</loc>
    <lastmod>2026-04-01T12:51:33.941Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/delete-a-tag</loc>
    <lastmod>2026-04-01T12:51:33.977Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/detect-a-tag</loc>
    <lastmod>2026-04-01T12:51:33.990Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/get-a-tag</loc>
    <lastmod>2026-04-01T12:51:33.959Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/get-tag-tree-structure</loc>
    <lastmod>2026-04-01T12:27:16.928Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/tag/list-all-tags</loc>
    <lastmod>2026-04-01T12:27:16.898Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/create-a-new-team</loc>
    <lastmod>2026-04-01T12:51:33.735Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/delete-a-team</loc>
    <lastmod>2026-04-01T12:51:33.747Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/get-all-teams</loc>
    <lastmod>2026-04-01T12:51:33.696Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/get-all-teams-1</loc>
    <lastmod>2026-04-01T12:51:33.709Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/get-team-by-id</loc>
    <lastmod>2026-04-01T12:51:33.723Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/team/update-a-team</loc>
    <lastmod>2026-04-01T12:51:33.760Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/call-received</loc>
    <lastmod>2026-04-01T12:27:18.430Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/complete-call-and-store-transcript</loc>
    <lastmod>2026-04-01T12:27:18.462Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/connect-agent-to-call</loc>
    <lastmod>2026-04-01T12:27:18.444Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/get-acd-configuration</loc>
    <lastmod>2026-04-01T12:27:18.532Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/get-authentication-token</loc>
    <lastmod>2026-04-01T12:27:18.505Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/get-routing-availability-for-all-users</loc>
    <lastmod>2026-04-01T12:27:18.478Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/get-routing-status</loc>
    <lastmod>2026-04-01T12:27:18.492Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/telephony/test-outbound-call</loc>
    <lastmod>2026-04-01T12:27:18.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/create-a-response-template</loc>
    <lastmod>2026-04-01T12:27:16.255Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/delete-a-template</loc>
    <lastmod>2026-04-01T12:27:16.284Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/get-template-details</loc>
    <lastmod>2026-04-01T12:27:16.271Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/list-response-templates</loc>
    <lastmod>2026-04-01T12:27:16.242Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/preview-a-template-with-ticket-data</loc>
    <lastmod>2026-04-01T12:27:16.314Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/template/update-a-template</loc>
    <lastmod>2026-04-01T12:27:16.299Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/auto-execute-a-ticket</loc>
    <lastmod>2026-04-01T12:27:15.514Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/create-a-ticket</loc>
    <lastmod>2026-04-01T12:27:15.411Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/forward-a-ticket</loc>
    <lastmod>2026-04-01T12:27:15.501Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-a-list-of-tickets</loc>
    <lastmod>2026-04-01T12:27:15.397Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-a-ticket-full-data</loc>
    <lastmod>2026-04-01T12:27:15.446Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-a-tickets-history</loc>
    <lastmod>2026-04-01T12:27:15.488Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-next-ticket-id-to-work-on</loc>
    <lastmod>2026-04-01T12:51:32.967Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-ticket-activity</loc>
    <lastmod>2026-04-01T12:27:15.541Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-ticket-stats</loc>
    <lastmod>2026-04-01T12:27:15.553Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/get-ticket-variables</loc>
    <lastmod>2026-04-01T12:27:15.475Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/ping-a-ticket</loc>
    <lastmod>2026-04-01T12:27:15.527Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/update-a-few-tickets-at-once</loc>
    <lastmod>2026-04-01T12:27:15.426Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/ticket/update-a-ticket</loc>
    <lastmod>2026-04-01T12:27:15.462Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/webhook/firecrawl-webhook-receiver</loc>
    <lastmod>2026-04-01T12:27:17.514Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/create-a-website-connector</loc>
    <lastmod>2026-04-01T12:27:17.408Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/delete-a-website-connector</loc>
    <lastmod>2026-04-01T12:27:17.442Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/get-a-website-connector</loc>
    <lastmod>2026-04-01T12:51:34.295Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/list-website-connectors</loc>
    <lastmod>2026-04-01T12:27:17.391Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/stop-a-running-crawl</loc>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/trigger-a-crawl</loc>
    <lastmod>2026-04-01T12:27:17.477Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/website-connector/update-a-website-connector</loc>
    <lastmod>2026-04-01T12:51:34.315Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/create-a-new-knowledge-source-structure</loc>
    <lastmod>2026-04-01T12:51:34.232Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/delete-a-knowledge-source-structure</loc>
    <lastmod>2026-04-01T12:51:34.258Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/get-the-knowledge-source-structure</loc>
    <lastmod>2026-04-01T12:51:34.219Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source-structure/update-a-knowledge-source-structure</loc>
    <lastmod>2026-04-01T12:51:34.245Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/create-knowledgesource</loc>
    <lastmod>2026-04-01T12:51:34.158Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/delete-knowledgesource</loc>
    <lastmod>2026-04-01T12:51:34.192Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-archived-knowledge-sources</loc>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-knowledgesource</loc>
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  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/get-knowledgesource-by-id</loc>
    <lastmod>2026-04-01T12:51:34.178Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/de/api-reference/wiki-knowledge-source/update-knowledgesource</loc>
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  </url>

  <url>
    <loc>https://docs.enneo.ai/de/first-setup</loc>
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  <url>
    <loc>https://docs.enneo.ai/de/navigation</loc>
    <lastmod>2026-03-17T19:04:47.780Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/de/routing-and-tags/autopilot</loc>
    
  </url>

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    <loc>https://docs.enneo.ai/en/api-reference/export/export-survey-responses</loc>
    <lastmod>2026-04-01T12:27:21.111Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-training-data-that-is-used-by-the-ais-default-text-answer</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/export/export-user-profiles-and-their-permissions</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/create-a-folder</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/delete-a-file</loc>
    <lastmod>2026-04-01T12:51:36.871Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/delete-a-folder-and-its-contents</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/get-file-usage-information</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/list-files-and-folders-in-managed-files-storage</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/rename-or-move-a-file</loc>
    <lastmod>2026-04-01T12:51:36.883Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/rename-or-move-a-folder</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/file-manager/upload-a-file-to-managed-files-storage</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/create-a-reminder</loc>
    <lastmod>2026-04-01T12:51:36.738Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/get-agent-queue-status</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/get-documentation</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/run-cron-job</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/submit-a-survey-response</loc>
    <lastmod>2026-04-01T12:51:36.726Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/validate-a-postalletter-address</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/general/validate-an-email-address</loc>
    <lastmod>2026-04-01T12:27:21.559Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/health/get-health-status</loc>
    <lastmod>2026-04-01T12:51:36.659Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/health/get-health-status-of-cron-jobs</loc>
    <lastmod>2026-04-01T12:51:36.671Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/delete-an-intent</loc>
    <lastmod>2026-04-01T12:27:18.921Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/execute-an-option-for-a-specific-intent</loc>
    <lastmod>2026-04-01T12:51:35.252Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/get-a-preview-of-an-intent</loc>
    <lastmod>2026-04-01T12:51:35.279Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/get-an-intent-by-id</loc>
    <lastmod>2026-04-01T12:27:18.883Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/get-intents-detectedassigned-for-a-ticket</loc>
    <lastmod>2026-04-01T12:51:35.240Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/list-of-all-available-intents-and-categories</loc>
    <lastmod>2026-04-01T12:51:35.266Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/intent/update-an-intent-with-new-modified-input-data</loc>
    <lastmod>2026-04-01T12:51:35.219Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/introduction</loc>
    <lastmod>2025-12-19T15:01:44.953Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/create-partner</loc>
    <lastmod>2026-04-01T12:51:36.429Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/delete-partner</loc>
    <lastmod>2026-04-01T12:51:36.455Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/get-all-partner</loc>
    <lastmod>2026-04-01T12:51:36.417Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/get-partner</loc>
    <lastmod>2026-04-01T12:51:36.443Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/partner/update-partner</loc>
    <lastmod>2026-04-01T12:51:36.467Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/create-a-new-user</loc>
    <lastmod>2026-04-01T12:51:35.679Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/delete-specific-profile</loc>
    <lastmod>2026-04-01T12:51:35.732Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/explain-routing-priorities-for-a-user</loc>
    <lastmod>2026-04-01T12:27:19.878Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/get-available-options-for-analytics-roles</loc>
    <lastmod>2026-04-01T12:51:35.769Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/get-currently-logged-in-users-profile</loc>
    <lastmod>2026-04-01T12:51:35.667Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/get-special-time-tracking-status-options</loc>
    <lastmod>2026-04-01T12:27:19.803Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/get-specific-profile</loc>
    <lastmod>2026-04-01T12:51:35.720Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/ping-endpoint-to-track-user-activity</loc>
    <lastmod>2026-04-01T12:51:35.693Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/search-profiles</loc>
    <lastmod>2026-04-01T12:51:35.645Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/show-the-current-access-token</loc>
    <lastmod>2026-04-01T12:27:19.788Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/update-multiple-profiles-at-once</loc>
    <lastmod>2026-04-01T12:27:19.709Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/update-profile-routing-status</loc>
    <lastmod>2026-04-01T12:27:19.911Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/profile/update-specific-profile</loc>
    <lastmod>2026-04-01T12:51:35.744Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/create-a-new-quality-scorecard</loc>
    <lastmod>2026-04-01T12:27:21.281Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/delete-a-quality-assessment</loc>
    <lastmod>2026-04-01T12:27:21.365Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/delete-a-quality-scorecard</loc>
    <lastmod>2026-04-01T12:27:21.308Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/get-a-specific-quality-assessment</loc>
    <lastmod>2026-04-01T12:27:21.349Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/get-a-specific-quality-scorecard</loc>
    <lastmod>2026-04-01T12:27:21.294Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/get-all-worklogs-for-a-ticket</loc>
    <lastmod>2026-04-01T12:27:21.393Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/list-quality-assessments</loc>
    <lastmod>2026-04-01T12:27:21.334Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/list-quality-scorecards</loc>
    <lastmod>2026-04-01T12:27:21.267Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/update-a-quality-assessment</loc>
    <lastmod>2026-04-01T12:27:21.379Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/quality-management/update-a-quality-scorecard</loc>
    <lastmod>2026-04-01T12:27:21.321Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/report/get-ai-performance-metrics-for-a-specific-ai-agent</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/report/get-dashboard-structure</loc>
    <lastmod>2026-04-01T12:27:21.209Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/report/get-overall-ai-performance-metrics</loc>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/report/get-report-data</loc>
    <lastmod>2026-04-01T12:27:21.222Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/add-a-new-role</loc>
    <lastmod>2026-04-01T12:51:36.093Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/delete-a-role</loc>
    <lastmod>2026-04-01T12:51:36.120Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/get-role-by-id</loc>
    <lastmod>2026-04-01T12:51:36.108Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/get-roles</loc>
    <lastmod>2026-04-01T12:51:36.079Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/role/update-a-role</loc>
    <lastmod>2026-04-01T12:51:36.132Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/add-a-new-subchannel</loc>
    <lastmod>2026-04-01T12:51:35.923Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/add-a-new-user-defined-function</loc>
    <lastmod>2026-04-01T12:51:35.955Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/callback-for-microsoft-authorization</loc>
    <lastmod>2026-04-01T12:51:35.991Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/delete-a-subchannel</loc>
    <lastmod>2026-04-01T12:51:35.936Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/delete-a-user-defined-function</loc>
    <lastmod>2026-04-01T12:51:35.967Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client</loc>
    <lastmod>2026-04-01T12:51:35.860Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client-and-return-the-results-in-a-compact-form</loc>
    <lastmod>2026-04-01T12:51:35.880Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-settings-of-a-client-in-a-grouped-way-for-a-category</loc>
    <lastmod>2026-04-01T12:51:35.892Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-subchannels</loc>
    <lastmod>2026-04-01T12:27:20.156Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/get-user-defined-functions</loc>
    <lastmod>2026-04-01T12:27:20.207Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/redirect-to-microsoft-authorization-page</loc>
    <lastmod>2026-04-01T12:51:35.978Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/search-settings</loc>
    <lastmod>2026-04-01T12:27:20.143Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/update-multiple-settings-at-once</loc>
    <lastmod>2026-04-01T12:27:20.077Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/settings/update-setting</loc>
    <lastmod>2026-04-01T12:27:20.129Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/storage/get-file-from-storage</loc>
    <lastmod>2026-04-01T12:51:36.821Z</lastmod>
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  <url>
    <loc>https://docs.enneo.ai/en/api-reference/storage/test-storage</loc>
    <lastmod>2026-04-01T12:51:36.810Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/add-a-new-tag</loc>
    <lastmod>2026-04-01T12:51:36.010Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/delete-a-tag</loc>
    <lastmod>2026-04-01T12:51:36.055Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/detect-a-tag</loc>
    <lastmod>2026-04-01T12:51:36.067Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/get-a-tag</loc>
    <lastmod>2026-04-01T12:51:36.043Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/get-tag-tree-structure</loc>
    <lastmod>2026-04-01T12:27:20.333Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/tag/list-all-tags</loc>
    <lastmod>2026-04-01T12:27:20.299Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/create-a-new-team</loc>
    <lastmod>2026-04-01T12:51:35.823Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/delete-a-team</loc>
    <lastmod>2026-04-01T12:51:35.835Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/get-all-teams</loc>
    <lastmod>2026-04-01T12:51:35.788Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/get-all-teams-1</loc>
    <lastmod>2026-04-01T12:51:35.800Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/get-team-by-id</loc>
    <lastmod>2026-04-01T12:51:35.812Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/team/update-a-team</loc>
    <lastmod>2026-04-01T12:51:35.847Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/call-received</loc>
    <lastmod>2026-04-01T12:27:21.889Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/complete-call-and-store-transcript</loc>
    <lastmod>2026-04-01T12:27:21.916Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/connect-agent-to-call</loc>
    <lastmod>2026-04-01T12:27:21.903Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/get-acd-configuration</loc>
    <lastmod>2026-04-01T12:27:21.984Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/get-authentication-token</loc>
    <lastmod>2026-04-01T12:27:21.957Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/get-routing-availability-for-all-users</loc>
    <lastmod>2026-04-01T12:27:21.930Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/get-routing-status</loc>
    <lastmod>2026-04-01T12:27:21.944Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/telephony/test-outbound-call</loc>
    <lastmod>2026-04-01T12:27:21.970Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/create-a-response-template</loc>
    <lastmod>2026-04-01T12:27:19.613Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/delete-a-template</loc>
    <lastmod>2026-04-01T12:27:19.642Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/get-template-details</loc>
    <lastmod>2026-04-01T12:27:19.629Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/list-response-templates</loc>
    <lastmod>2026-04-01T12:27:19.569Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/preview-a-template-with-ticket-data</loc>
    <lastmod>2026-04-01T12:27:19.670Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/template/update-a-template</loc>
    <lastmod>2026-04-01T12:27:19.656Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/auto-execute-a-ticket</loc>
    <lastmod>2026-04-01T12:27:18.740Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/create-a-ticket</loc>
    <lastmod>2026-04-01T12:27:18.644Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/forward-a-ticket</loc>
    <lastmod>2026-04-01T12:27:18.726Z</lastmod>
  </url>

  <url>
    <loc>https://docs.enneo.ai/en/api-reference/ticket/get-a-list-of-tickets</loc>
    <lastmod>2026-04-01T12:27:18.630Z</lastmod>
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