> ## Documentation Index > Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get telephony line details > Returns detailed information about a specific telephony line (subchannel) including voicebot configuration and connected phone numbers. ## OpenAPI ````yaml https://dev.enneo.dev/api/mind/docs/open-api get /report/telephonyLine/{lineId} openapi: 3.0.0 info: version: '1' title: enneo.MIND API description: This describes the API of enneo Mind, the main ticketing backend contact: name: enneo GmbH email: richard@enneo.ai license: name: Proprietary software url: https://enneo.ai servers: - url: https://demo.enneo.ai/api/mind description: Production server, demo client - url: https://main.enneo.dev/api/mind description: Development main branch - url: http://localhost:8005/api/mind description: Local development server security: - bearerAuth: - api - cookieAuth: - api paths: /report/telephonyLine/{lineId}: get: tags: - Report summary: Get telephony line details description: > Returns detailed information about a specific telephony line (subchannel) including voicebot configuration and connected phone numbers. operationId: getTelephonyLineDetails parameters: - name: lineId in: path required: true description: The ID of the telephony line (subchannel) schema: type: integer example: 9 responses: '200': description: Successful operation content: application/json: schema: type: object properties: data: type: object properties: id: type: integer description: Unique identifier for the telephony line example: 9 name: type: string description: Internal name of the line example: ACD Bot-to-Agent status: type: string enum: - active - disabled - error description: Current status of the line example: active liveOverview: type: object description: Real-time statistics for this line properties: inQueue: type: integer description: Number of calls currently waiting in queue example: 3 ongoingAiCalls: type: integer description: Number of ongoing AI/bot calls example: 4 agentsConnected: type: integer description: Number of agents currently connected (not offline) example: 3 phoneNumbers: type: object description: Connected phone numbers properties: inbound: type: array description: Inbound phone numbers for this line items: type: object properties: id: type: string description: Phone number ID example: 0dfe1e36-8145-4940-b41b-f4156447d2be number: type: string description: Phone number in E.164 format example: '+4930754358631' outbound: type: object nullable: true description: Outbound phone number for this line properties: id: type: string description: Phone number ID example: 0dfe1e36-8145-4940-b41b-f4156447d2be number: type: string description: Phone number in E.164 format example: '+4930754358631' liveCalls: type: array description: >- Currently active calls on this line. Passthrough from ACD; empty until ACD MR 2 ships. items: type: object required: - callId - from - state - durationSeconds properties: callId: type: string description: Unique call identifier example: 550e8400-e29b-41d4-a716-446655440000 ticketId: type: integer description: Associated ticket ID (omitted if not yet linked) example: 12345 from: type: string description: Caller phone number example: '+4930754358631' state: type: string enum: - waiting - bot - human - forwarded description: Current call state example: human agentUserId: type: integer description: >- ID of the connected agent (omitted if not applicable) example: 42 agentName: type: string description: >- Name of the connected agent (omitted if not applicable) example: Jenny Kaspar waitSeconds: type: integer description: >- Seconds spent waiting in queue (present only when state is waiting) example: 12 durationSeconds: type: integer description: >- Total call duration in seconds since call started example: 30 description: type: string description: Description of what this report shows example: >- Detailed information about a specific telephony line including voicebot configuration and connected phone numbers. filters: type: object description: Filters applied to this report example: data: id: 11 name: ACD Bot-to-Agent status: active liveOverview: inQueue: 3 ongoingAiCalls: 4 agentsConnected: 3 phoneNumbers: inbound: - id: 0dfe1e36-8145-4940-b41b-f4156447d2be number: '+4930754358631' outbound: id: 0dfe1e36-8145-4940-b41b-f4156447d2be number: '+4930754358631' liveCalls: - callId: 550e8400-e29b-41d4-a716-446655440000 ticketId: 12345 from: '+4930754358631' state: human agentUserId: 42 agentName: Jenny Kaspar durationSeconds: 30 description: >- Detailed information about a specific telephony line including voicebot configuration and connected phone numbers. filters: [] '403': description: Unauthorized '404': description: Telephony line not found content: application/json: schema: $ref: '#/components/schemas/Error' '500': description: Internal error content: application/json: schema: $ref: '#/components/schemas/Error' components: schemas: Error: type: object description: Data format of Enneo error messages properties: error: type: string example: Contract 121 could not be processed description: Readable error message that should be shown to the user details: type: string example: >- Uncatched null point exception in testFunction() in /app/src/file:212 description: Not easily readable error message that is for the developer txId: type: string example: c916167c94 description: >- Internal transaction id. Useful for debugging. Corresponds to the OpenTelemetry trace ID. securitySchemes: bearerAuth: type: http scheme: bearer bearerFormat: JWT description: JWT-based authentication x-scopes: api: Full access to the API cookieAuth: type: apiKey in: cookie name: connect.sid description: Cookie-based authentication x-scopes: api: Full access to the API ````