> ## Documentation Index > Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get overall AI performance metrics > Returns overall AI performance metrics across the workspace for a selected time window. ## OpenAPI ````yaml https://dev.enneo.dev/api/mind/docs/open-api get /report/aiPerformance openapi: 3.0.0 info: version: '1' title: enneo.MIND API description: This describes the API of enneo Mind, the main ticketing backend contact: name: enneo GmbH email: richard@enneo.ai license: name: Proprietary software url: https://enneo.ai servers: - url: https://demo.enneo.ai/api/mind description: Production server, demo client - url: https://main.enneo.dev/api/mind description: Development main branch - url: http://localhost:8005/api/mind description: Local development server security: - bearerAuth: - api - cookieAuth: - api paths: /report/aiPerformance: get: tags: - Report summary: Get overall AI performance metrics description: > Returns overall AI performance metrics across the workspace for a selected time window. operationId: getAiPerformance parameters: - name: lastDays in: query required: false description: Number of days to look back. If omitted, defaults to 7. schema: type: string enum: - '0' - '1' - '3' - '7' - '14' - '30' - '90' - '365' example: '14' - name: outputHandlingCase in: query required: false description: Optional output handling case to filter metrics by. schema: type: string example: confirm responses: '200': description: Successful operation content: application/json: schema: type: object description: Map of metric name to report item additionalProperties: type: object properties: data: description: Metric data (time-series or aggregated values) additionalProperties: true summary: type: object description: Aggregated numbers for the metric additionalProperties: true description: type: string filters: type: object description: Filters applied to generate this metric additionalProperties: true links: type: object description: Optional links for drilldown additionalProperties: type: string required: - data example: autoProcessableAwaitingApproval: data: [] summary: value: 12 valueTotal: 180 description: >- Open tickets marked for auto-processing that still require human approval, compared to all open tickets (excluding base agent tickets). filters: lastDays: '14' requireManualProcessing: data: [] summary: value: 45 valueTotal: 180 description: >- Open tickets where an AI agent was assigned but manual processing is required, compared to all open tickets (excluding base agent tickets). filters: lastDays: '14' customerCorrectlyIdentified: summary: Correctly identified: 0.87 totalCorrect: 260 totalInputs: 300 data: '01.01': Correctly identified: 0.82 '02.01': Correctly identified: 0.9 description: Work sessions where the customer was correctly identified. filters: lastDays: '14' correctlyCategorizedWithTags: summary: Correctly categorized: 0.79 totalCorrect: 230 totalInputs: 290 data: '01.01': Correctly categorized: 0.75 '02.01': Correctly categorized: 0.83 description: Work sessions where tags were correctly assigned. filters: lastDays: '14' textAssistantAccuracy: summary: averageAccuracy: 0.84 totalInputs: 150 data: '01.01': Average accuracy: 0.8 '02.01': Average accuracy: 0.88 description: Average accuracy of the text assistant. filters: lastDays: '14' autoProcessing: description: >- Daily counts of auto-processed tickets (with approval L4 and fully autonomous L5). summary: amount: 34 withApproval: 20 fullyAutonomous: 14 data: '01.01': With Approval: 2 Fully autonomous: 1 '02.01': With Approval: 4 Fully autonomous: 3 filters: lastDays: '14' automationLevel: description: Daily distribution across automation levels L0..L5. data: '01.01': L0: 3 L1: 2 L2: 1 L3: 0 L4: 2 L5: 1 '02.01': L0: 2 L1: 3 L2: 1 L3: 1 L4: 3 L5: 2 filters: lastDays: '14' topAiAgents: description: >- Top AI agents for the selected period, including available output handling cases for rule-based agents. data: - name: Basis-Agent agentId: 1 intelligence: rulebased processed: 42 awaitingApproval: 12 outputHandlingCases: confirm: Adjust input parameters apply: Apply text template - name: Konto-Abgleich agentId: 5 intelligence: smart processed: 31 awaitingApproval: 8 outputHandlingCases: [] filters: lastDays: '14' '400': description: Invalid filter parameters content: application/json: schema: $ref: '#/components/schemas/Error' '403': description: Unauthorized '500': description: Internal error content: application/json: schema: $ref: '#/components/schemas/Error' components: schemas: Error: type: object description: Data format of Enneo error messages properties: error: type: string example: Contract 121 could not be processed description: Readable error message that should be shown to the user details: type: string example: >- Uncatched null point exception in testFunction() in /app/src/file:212 description: Not easily readable error message that is for the developer txId: type: string example: c916167c94 description: >- Internal transaction id. Useful for debugging. Corresponds to the OpenTelemetry trace ID. securitySchemes: bearerAuth: type: http scheme: bearer bearerFormat: JWT description: JWT-based authentication x-scopes: api: Full access to the API cookieAuth: type: apiKey in: cookie name: connect.sid description: Cookie-based authentication x-scopes: api: Full access to the API ````