> ## Documentation Index
> Fetch the complete documentation index at: https://docs.enneo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get ACD configuration

> Returns configuration for the ACD microservice including:
- ACD-enabled phone channels with their workflows
- SIP trunk configurations




## OpenAPI

````yaml https://dev.enneo.dev/api/mind/docs/open-api get /telephony/acd/config
openapi: 3.0.0
info:
  version: '1'
  title: enneo.MIND API
  description: This describes the API of enneo Mind, the main ticketing backend
  contact:
    name: enneo GmbH
    email: richard@enneo.ai
  license:
    name: Proprietary software
    url: https://enneo.ai
servers:
  - url: https://demo.enneo.ai/api/mind
    description: Production server, demo client
  - url: https://main.enneo.dev/api/mind
    description: Development main branch
  - url: http://localhost:8005/api/mind
    description: Local development server
security:
  - bearerAuth:
      - api
  - cookieAuth:
      - api
paths:
  /telephony/acd/config:
    get:
      tags:
        - Telephony
      summary: Get ACD configuration
      description: |
        Returns configuration for the ACD microservice including:
        - ACD-enabled phone channels with their workflows
        - SIP trunk configurations
      operationId: getAcdConfig
      responses:
        '200':
          description: Successful operation
          content:
            application/json:
              schema:
                type: object
                properties:
                  channels:
                    type: array
                    description: List of ACD-enabled phone channels
                    items:
                      type: object
                      properties:
                        phoneNumbersIn:
                          type: array
                          description: Inbound phone numbers for this channel
                          items:
                            type: string
                          example:
                            - '+1234567890'
                            - '+0987654321'
                        ringDuration:
                          type: string
                          description: Ring duration for this channel
                          example: 20s
                        workflow:
                          type: array
                          description: ACD workflow stages for this channel
                          items:
                            type: object
                  sipTrunks:
                    type: array
                    description: SIP trunk configurations
                    items:
                      type: object
                      properties:
                        username:
                          type: string
                          description: SIP username
                          example: user123
                        password:
                          type: string
                          description: SIP password
                          example: pass123
                        serverAddress:
                          type: string
                          description: SIP server address with port
                          example: sip.example.com:5060
                        reregisterInterval:
                          type: string
                          description: Re-registration interval
                          example: 1h
        '403':
          description: Unauthorized
        '500':
          description: Internal error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    Error:
      type: object
      description: Data format of Enneo error messages
      properties:
        error:
          type: string
          example: Contract 121 could not be processed
          description: Readable error message that should be shown to the user
        details:
          type: string
          example: >-
            Uncatched null point exception in testFunction() in
            /app/src/file:212
          description: Not easily readable error message that is for the developer
        txId:
          type: string
          example: c916167c94
          description: >-
            Internal transaction id. Useful for debugging. Corresponds to the
            OpenTelemetry trace ID.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: JWT-based authentication
      x-scopes:
        api: Full access to the API
    cookieAuth:
      type: apiKey
      in: cookie
      name: connect.sid
      description: Cookie-based authentication
      x-scopes:
        api: Full access to the API

````